Question about Canon PIXMA MX310 All-In-One Printer

2 Answers

Canon PIXMA MP190 'not responding'

I have changed the ink cartridges but when I try to print, I get blank paper and a diaglogue box saying 'printer not responding'. I have tried cleaning the ink heads, reinstalling the cartridges etc. but it won't respond. Lights B and C are lit up, and the LED display says '1'. Any help appreciated.

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 184 Answers

There are possible causes of this not responding status message you get. you will try out these option i have listed here and see which one resolves the problem. after each one, try to print from a file and from the web.
1. Configure driver to correct printer port
On the 'Ports' tab of 'Printer Properties' window, select the correct port for the printer driver.
From the Windows desktop, open the printer's properties window.
Click the Ports tab.
Below 'Print to the following port(s)' section, select the port to which your printer is connected.
Click 'Apply' to accept the changes.

Click General tab and then click 'Print Test Page' to confirm the changes corrected the issue.
2. Checking USB Connections
You should disconnect and reconnect the USB cable at both ends to ensure there is a secure connection on the device side as well as the computer side. It may also be necessary to try a different USB port on the computer. Additionally, you may need to disconnect other USB devices, temporarily, in order to determine if a conflict exists.
Disconnect one end of the cable and then reseat it ensuring the cable is firmly seated into the USB port. If the USB cable is plugged into a hub instead of directly into the computer, try connecting the USB cable directly into the computer.
Repeat step one to reseat the cable on the other end.
3. If there is still no communication, then it may be necessary to try a different USB cable or a different port on the computer.
when you are through, restart the system.
4. Uninstall and Reinstall the Driver
If the MP Navigator or the MP drivers are no longer required, or if they are not installed correctly, uninstall them.
Caution: Uninstalling means deleting software, such as MP drivers, from the computer. Once the software has been deleted the unit cannot be used through the computer until the software has been reinstalled.
Note: Login as a user with Administrator privileges to uninstall . Turn off any programs running in the background, such as antivirus programs and firewalls before begining.
Select 'Program' (for Windows 2000), or 'All Programs' (for Windows XP / Vista) from the Start menu.
Select the name of the printer model to remove and select 'Uninstall.'
When the MP Drivers Uninstaller window is displayed, click 'Perform.'
When the confirmation window is displayed, click 'Yes.'
When the Uninstallation Complete window is displayed, click 'Complete.'
5. Reinstall the Drivers
Note:
The MP drivers can be installed using Easy Install or Custom Install.
Easy Install automatically installs the software which is in the CD-ROM.
This method is recommended if you are a first-time user.
Custom Install allows you to select the software programs from MP Drivers, Application Software, and On-screen Manual.
Login as a user with Administrator privileges to install on WindowsXP/Vista/2000.
Close any antivirus software that may be running prior to installing the drivers.
Turn off the printer and disconnect the cable connecting the computer and the printer.
Insert CD-ROM in the computer. (The CD-ROM will start automatically and the following window will be displayed on the screen.)
If the setup program does not start automatically, click 'Start' and go to 'My Computer', then double-click the CD-ROM icon.
If you use Windows Vista, select 'Computer' from the Start menu, then double-click the icon of the CD-ROM.
At the main installation window, click 'Easy Install' or 'Custom Install'.
When selecting Easy Install:
(A) Click 'Easy Install'.
(B) Click 'Install' in the following window.

* Display varies according to the printer model.
When selecting Custom Install:
(A) Click 'Custom Install'.
(B) When the following window is displayed, click 'MP Drivers' and the application software to be installed, and then click 'Next'.
* Display varies according to the printer model.
When the License Agreement window is displayed, read the content carefully and click 'Yes'.
The installation will start.
Messages may be displayed during the installation of the application software.
Follow the instructions on the window and continue the installation.

When the Printer Connection window appears, connect the printer to the computer and power on the printer.
Note: If the installation cannot proceed even after 2 minutes, stop the installation by following the procedures below and start from the beginning again.
1) Click 'Cancel' at the Printer Connection window then click 'Start Over' at the Installation Failure window.
2) At the window to install the driver / applications appears, click 'Back' then click 'Exit'.
3) Restart the computer.
4) Install the printer driver again.

For Windows XP, at the Welcome to the Found New Hardware Wizard dialog box, confirm Install the software automatically (Recommended) is selected, then click 'Next'.
Note: The Welcome to the Found New Hardware Wizard dialog box may be behind the Printer Connection window.
In this case, click 'Found New Hardware Wizard' button on the task bar to display the window.

After the files are copied automatically and the dialog box Completing Found New Hardware Wizard window appears, click 'Finish'.

If the Welcome to the Found New Hardware Wizard dialog box appears again, click 'Finish' again.

At the Print Head Alignment window, click 'Execute'.
Note:
* The Execute button may not appear for all models. In that case, skip to step 13.
* The Print Head Alignment can also be done after the installation of the printer driver.

When the Start Print Head Alignment window appears, load one sheet of A4 or letter size plain paper in the sheet feeder and click 'Print Head Alignment'.

At the Do not start another operation until current one has finished dialog box, click 'OK'.

When the pattern is printed, click 'Next' at the Print Head Alignment dialog box.

At the Installation Results dialog box, check the content then click 'Next'.

The installation of the MP drivers and application has completed. Proceed to the Canon user registration.

If you want to register now, click 'Register'. If not, click 'Next'.
Registration can be done after the MP drivers installation.

Then, Inkjet Extended Survey Program will be launched. If you agree, click 'Agree'. If you do not agree, click 'Do not agree'.

At the Installation completed successfully dialog box, click 'Exit'.

Note: When the Restart button appears, confirm that Restart the system now (recommended) is checked then click 'Restart'.

Posted on May 22, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I was able to print a few documents and after that I just changed the b/w cartridge and not the colour one. I have used the printer on very few occasions, and when I tired to print again. On my computer it says 'looking for printer'. Yes when I check my systems on my computer its all there. Do both cartridges have to be changed in order for the printer to work?

Posted on Nov 22, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Canon PIXMA MP190 All-In-One InkJet Printer


Did you ask for support from the folks up at Canon? This appears t be a software issue.

May 08, 2017 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

I have a canon pixma mp190, i just put in black ink but now a error 5 appears on the led. I dont have color ink but i dont think that would matter. The ink is properly installed, any suggestions


WHAT YOU NEED TO DO IS GO TO THE PROPERTIES AND CLICK ON THAT. A BOX SHOULD APPEAR AND HAVE A MAINTENANCE TAB CLICK ON THAT. WHEN THAT BOX OPENS GO DOWN TO WHERE IT SAYS INK CARTRIDGE CLICK ON THAT AND IT WILL OPEN A BOX THAT SHOULD SAY USE BLACK CARTRIDGE ONLY OR USE BOTH CARTRIDGES OR COLOR ONLY. CLICK ON THE BLACK INK ONLY AND THAT WILL FIX YOUR PROBLEM.
GOOD LUCK
LET ME KNOW IF IT WORKED IAMCHEVYMAN@GMAIL.COM
DAN

Aug 15, 2011 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

I cannot print. When I try to print, I get a box that comes up that says "the ink absorber is full and needs to be replaced"


try cleaning the ink absorber underneath the cartridges when they are resting in their bay area.Else try to replace it.If still not working,then the sensor for the ink absorber might be defective.

Aug 23, 2010 | Canon PIXMA MP190 All-In-One InkJet...

5 Answers

I have an mp260 but after refilling ink my printer is saying ink cartridges empty! I have searched the internet for a chip resetter but there isn't one available for my model!!! Does anyone know how to...


This is a problem that frustrates many people. I found that there are two ways to defeat this and they are both shown hre.

http://www.fixya.com/support/r3845491-ink_cartridge

On some (just a few epsons and dell) there are ways to get around it but printer manufacturers are getting better at stopping this.

Anyway I hope the help from that link will let you dind somthing that gets round the problem for good


bd41d55.jpg

Aug 10, 2010 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

Canon MP190 not printing using only black ink, color ink finished


hai there...you try press the reset and colour button in the same time...the printer will back to normallyl

Feb 25, 2010 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

My Canon mp190 printer doesn't print after changing cartridges


it can not recognize the cartridge due to careless or mishandled.... so you will clean the cartridge using the tisue, be careful 'coz it is sensitive...

Nov 20, 2009 | Canon PIXMA MP190 All-In-One InkJet...

2 Answers

How do you reset ink levels on a Canon pixma mp190 printer?


you can reset low ink error by pressing stop/reset button for 10 seconds

Oct 19, 2009 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

We have a new Canon MP190 printer. Cannot figure


1. Go to the following link: http://www.usa.canon.com/consumer/controller?act=SupportIndexAct
2. Menu 1, select "Multifunction"
3. Menu 2, select "Inkjet"
4. Menu 3, select "PIXMA MP190"
5. Click "GO"
6. Under "Please enter your question:", enter the following text: "How do I install the ink cartridge(s)?"
7. Click "Search"
8. From the search results, select the first selection. You will get a page with diagrams illustrating how to install the ink cartridges.

May 15, 2009 | Canon PIXMA MP190 All-In-One InkJet...

9 Answers

Canon PIXMA MP190 reset ink?????


I have a canon printer MP190. How do I do the reset after completing my ink cartridge to the syringe?

Feb 13, 2009 | Canon PIXMA MP190 All-In-One InkJet...

Not finding what you are looking for?
Canon PIXMA MX310 All-In-One Printer Logo

4,233 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1924 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...