Question about RIM BlackBerry Bold 9000 Smartphone

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Unable to receive emails on my POP/IMAP account, but i can send emails (i am on MTN nigeria's Blackberry internet services) firewall is not blocking, its showing 3g blackberry signs as well.

BIS was activated on my black berry bold on 01-05-09. I have 2 email account on my device one is my organization's email id it?s a POP account, and another one my personal id on hotmail.com. Since this morning, I am not receiving mails on my handheld from POP, but I can send mails from this. (on my laptop I am receiving and sending). While hotmail.com is completely okay on the device. 1. I have checked the firewall on my device which is not blocking any email accounts. Email settings are completely okay (to make sure -I have restarted the device by removing the battery). 2. the wireless transceiver on my BlackBerry bold is On and showing 3G and blackberry sign.

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As i understand that you are not able to receive emails from the organization's email id,
-So first check if the inbox in the organization's email id is more than 900 emails,if so than delete or move the mails to other folder other than inbox.
-Check the memory in the blackberry handset also.
-If still not working then login to blackberry.com website (ie..ServiceProvider.blackberry.com) and then delete the organization's email account and then recreate the organization's email account and then click on service book and then click on send service book...And then you will be receiving the service book on the handset and then save it and then you will be able to receive the emails from organization's email account also.

Posted on May 26, 2009

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If a soft reset has been performed on your device my removing battery whiled powerd on ... then I would suggest just resetting up the hotmail acct over.. remove and readd

Posted on May 22, 2009

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1 Answer

Unable to receive and send emails


Sounds like a firewall problem. of antivirus has blocked it.
try turning off windows firewall and antivirus and test the mail.
You could also try the Server authentication settings on the mail accounts.

look at IE Tools
is Work offline is it ticked? if so untick it
Make sure that the default browser is IE.

Open Internet Explorer browser.
From the menu bar, click File. (If menu is not shown, press "Alt" + F button on your keyboard)
Uncheck "Work offline" by clicking on it.

Jan 23, 2014 | Computers & Internet

1 Answer

Not receiving emails


You need to use an option known as "IMAP" mail, not regular "POP" mail. (IMAP means the messages will be synchronized to all devices that use IMAP email server; POP downloads them to ONE device only).

This usually involves FIRST making sure your Gmail account is set for IMAP (synced) delivery.

The details may depend on your phone model and computer operating system, but it's easiest to just call your cell phone provider or consult their website for IMAP setup instructions for GMAIL or other email services.

To get started, here's some basic info:
http://email.about.com/od/accessinggmail/qt/et_gmail_imap.htm

Dec 02, 2013 | Computers & Internet

1 Answer

Netgear firewall is blocking my email access. How do I fix?


It depends how you are accessing your email. If you are using a web based email such as gmail, I am guessing that a firewall is not your problem. If you are using an application such as Thunderbird and accessing a pop account, you may need to open up some ports in the firewall. Here are some common port numbers for email.

    POP3 - port 110
    IMAP - port 143
    SMTP - port 25
    HTTP - port 80
    Secure SMTP (SSMTP) - port 465
    Secure IMAP (IMAP4-SSL) - port 585
    IMAP4 over SSL (IMAPS) - port 993
    Secure POP3 (SSL-POP) - port 995











Mar 01, 2011 | NetGear WGR614 Wireless Router

1 Answer

I just got a verizon branded blackberry storm 9530 but want to use etisalat nigeria as my carrier.I have unlocked the phone.etisalat nigeria says the BIS as bin sent to my sim.yet I can't browse,send and...


Etisalat Nigeria do not work with certain branded Balckberry devices. E.g the Tour 9630.The better option you've got is to switch your network or your telecom operator. MTN & glo work with branded devices. Let me know if you have a better solution because I also had the same problem

Dec 30, 2010 | Cell Phones

2 Answers

My wife would like to get a email address. how can she go about it? she received a notbook as a gift and is useing the internet-wireless and needs a email address. phone 6317321436.


Well getting an email is free from many service provider. Their are many service provider like Yahoo, gmail, lycos, windows live mail etc. Again your service provider will also provide email address, but most of the time they are restricted to one email or 2 to the max

Gmail and yahoo are one of the most preffered email today. It very easy to get email account. Me personally would recommend gmail rather then Yahoo. The reason if you Gmail support both POP and IMAP account, wherein you can directly synchronize your Outlook or Outlook express to the mail server. This enables you to download, send recieve email directly to your computer, so that you dont have to login to the website to check the email. Also you can still READ email without connectint to the email.

Yahoo also support POP service but you have to pay for it. But gmail from Gmail it is free
To create new account goto
www.gmail.com

and click on 'create new account'

However if you are ready to pay for the service.
I suggest you to try, 'Apple MobileMe'
http://www.apple.com/mobileme/features/

Unlike Gmail or Yahoo it provide Exchange Support, and it is the best
More information on POP vs IMAP vs Exchange is available on
http://www.mraggarwal.com/2007/02/27/http-vs-pop-vs-imap-vs-exchange/

But for the basic use and if you are look for the free one try gmail it is the best

Hope i have answer your query



Dec 26, 2009 | Computers & Internet

1 Answer

I cannot recieve emails on my Blackberry


Hi, we have to know from which email account you are not able to recieve emails, and what type of email account is that like pop3, Imap etc. However i have given information related to few account types i hope this will help you to resolve the issue.
1) If you are a BlackBerry Internet Service subscriber and you are unable to receive email messages from an integrated Yahoo BizMail account, if it is a email account integrated using pop.bizmail.yahoo.com, To resolve this issue, do the following:
a) Remove the integrated Yahoo BizMail account from the BlackBerry Internet Service.
b) Reintegrate the Yahoo! email account.
2) If you are unable to receive email messages on the BlackBerry smartphone from a Google Gmail webmail service account that is associated with a BlackBerry Internet Service account.The This issue may be caused by one of the following:
a) The Google Gmail account is currently not validated.
b) The global filter is set to prevent email messages from being forwarded to the BlackBerry smartphone.
c) The Messages database may be corrupt for the integrated email account.
d) The BlackBerry smartphone user has an email application, such as Microsoft Outlook, making a Post Office Protocol (POP) connection to the Google Gmail account.
e) The number of email messages that can be stored on the Google Gmail POP messaging server has been exceeded.
I hope this information will be helpful to you

Nov 23, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

I receive my emails via Outlook... and have doing


POP and SMTP Access service is active. Once configured, POP Access allows you to download, read, manage, and send your Net@ddress Messaging Center email on your computer, both online and offline, using your favorite email client.

IMAP and SMTP services are active. IMAP is a method of accessing your email messages that are kept on a mail server. Once configured, IMAP allows you to download, read, manage, and send your email Messaging Center email using your favorite email client while online or offline. Using an IMAP-compliant email client such as Microsoft Outlook, Outlook Express or Netscape Messenger, an IMAP user can access his/her email on the server from different locations, using both the IMAP client and the WebMail client. For example, when you read a message and store it in a special folder in your IMAP client while at work, you can access that message and folder while reading your email at home with the WebMail client or with another IMAP client without having to transfer messages or folders between computer stations.

Nov 05, 2009 | Google Gmail

1 Answer

I changed my email password and now I can no longer receive or send emails out on my blackberry curve.


You receive the following message on your BlackBerry smartphone:
This email account is no longer accessible by your BlackBerry handheld. This issue is likely caused by a recent change to the password used to access this account.

To resume receiving email from this address, log in to your BlackBerry Internet Service account and verify the password is correct for this email account.

Email Account Information:
Email Account: <email account name>
Email: <email address>
UserID: <username>

Please follow below steps

Log in to your BlackBerry Internet Service account
Under the Services menu, click E-mail Accounts
Click the Edit icon for the associated account
Update the password information in the Password field and click Save. Click OK

Oct 15, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

Remove previous owners email address


Your BlackBerry Internet Service or Web Client account can be integrated with up to ten email accounts. The accounts that are supported are POP3, IMAP, Hotmail, Yahoo, and Gmail. If for any reason you wanted to remove an email account do the following:
To remove an integrated email account:
1. Connect to the BlackBerry Internet Service web site and log in to your BlackBerry account.
2. On the navigation bar, click Profile. In the Profile list, click other email accounts.
3. Under the Email Accounts list, check the box beside the email account that you want to remove.
4. Click Delete. You will be prompted with a warning message. Click Yes to continue. This will remove the integrated account from your BlackBerry Internet Service account.

May 16, 2009 | Verizon Communications BlackBerry Pearl...

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