Question about KitchenAid KHWS01PMT Front Load Washer

1 Answer

Smell we have a foul odor that comes out of the machine every time we use it. We have had our water checked, run bleach cycles, cleaned the ring, and leave the door open after use. Nothing has worked.

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  • suddensam Dec 06, 2007

    The odor emanating from our KHWS01PMT front loader smells like mildewed dry wall. we've run multiple bleach cycles, and leave the door open after cycles to air it out, but nothing helps.

  • sharksfans Apr 08, 2008

    Yes, I have the same problem and have tried leaving the door open - which helps somewhat, but the smell comes right back after use. I would like to know more about the class action litigation that is pending and how to join it.

  • bshread Apr 14, 2008

    I have found mildew and mold growing inside the rubber ring of my washer. I started out by leaving the door open because the mildew was on the outer part of the ring. While I was talking to a friend she was telling me she had found socks on the inside of the ring. When I got home I was looking for stray socks and found the most disgusting case of mold and mildew I have ever seen. I scubbed it out with bleach and a toilet brush but it only made the smell worse. I would love to know the solution to this problem.

  • 33hd33 Aug 31, 2008

    Good lord... the smell is getting worse and worse, even with all the solution suggestions.
    I am beginning to hate these front loaders with any brand... all having the same problem.
    These money saving and environment saving inventions have been in use in the UK for much longer than N. America... they must have come across this problem. I need a fix Kitchen-Aid!!! I won't buy your product ever again, especially if you can't address this issue.


  • Anonymous Sep 05, 2008

    We have the same problem. So far we have redone the drain pipes, attached new hoses, washed the rubber seals with bleach, run through cycles with bleach and spent over $60 on Afresh tablets. Nothing has worked and the smell comes up into the bathroom above the laundry room. This is becoming unlivable. The first six or eight months of use were not too bad but it is getting worse now. The machine is about 15 months old.

  • letteriter Sep 06, 2008

    Same situation here too. Ours is the KHWS01WH0. The smell is very bad, and there is a serious buildup of some sort of "gunk" under the big gasket at the front. We clean it out as best we can, but can't get it all. Towels, in particular, hold the odor, even if washed on the 2 hour sanitizer cycle. If anyone finds a good solution to fix this, please post it. Thank you.

  • bshread May 11, 2010

    How do we go about getting this lawsuit information?

  • Mr. Fixit Jun 02, 2013

    What they don't tell you until you have paid the repair person to fix, is that there is a trap for lint and other small objects behind the lower front panel that needs to be cleaned regularly. Remove two screws below the corners of the front panel, and you will see a white plug that unscrews. You will need a towel below as there will be some water when you open the trap. The trap out and clean thoroughly before returning. reattach front panel and run a "cleaning tablet" through a cycle to clear out any build up that may be in your ribbed drain hose. Combind this with keeping your door open between loads and it looks after most of the smell.

  • Anonymous Mar 19, 2014

    My Kitchenaid washer overflowed last week when I used the Super cycle. It hasnt happened since, but now there is an awful stench coming from it. Smells like standing water that has gone bad. Whereis the water and how do we clean it out. Will this happen again?

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We have the same problem. I have recently found out that this is a widespread problem because some of the water is unable to drain with these washers, therefore causing mildew. There is a lawsuit pending which I am going to join in on. For now, keep the door to washer open when not in use and periodically run a cycle with vinegar. It gets rid of the mildew. Good luck.

Posted on Feb 11, 2008

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1 Answer

Washing machine smells like mould


The odor may come from several sources. Mildew may be around the door's gasket. That might be cleaned with a rag and a half bleach/half water concoction. The soap dispenser tray may have had stagnant water present. Other hose areas may be growing mildew.

Here are some things you can try:

1) Run dishwasher powder detergent once a month through the washer. Or...
2) Run 3 quarters cup of bleach through an empty hot wash cycle once a month.
3) Yes, baking soda, ye olde oder absorber, can also be tried.
3) Clean the trap (where coins, etc. may be captured). Clean the filter.

Some High Efficiency machines have "high efficiency, HE detergents recommended for them. Does the drum have a soapy coating? If so, it will likely require at least an empty hot water cycle to get rid of the excess soap which may be responsible for the smell.

Naturally, if you are using bleach to clean the the washer door, you want to clean the bleach off too before you ruin some clothes by contact.

Hope this helps.

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1 Answer

Water remains in hose and smells


Front loaders are known for bad odors. Run an empty cycle with double bleach and let the machine totally dry out, with the door OPEN. The bleach will kill the mold spores and letting it dry out will prevent more from forming.

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1 Answer

I have had my HE3T washer about 4-5 years and have really loved it. For the last couple of weeks, I have had a musty smell coming from my machine. I have cleaned the rubber rim at the front of the...


The musty odor coming from front loaders is a common problem. The following link epxlains some of the common causes and remedies you may try:

http://www.fixya.com/support/r3608512-getting_rid_front_loader_mildew_odor


Most notably, this problem is compounded by not leaving the door open between uses to allow the tub to air out and/or something clogged in the drain pump reservior.

The following link explains how to access and clean out the drain pump (if required):

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

If you are not using HE detergent you could be causing the build up of soap scum which can also cause odors. In addition, if you don't use hot water cycles regularly, you may not be sanitizing the drum enough. I personally own a front loader such as yours and have never had a problem with odors or mildew by following the regiment I have outlined. If you have any questions, please post back and let me know. I hope you find this information helpful.

Nov 17, 2010 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

2 Answers

My front loading washing machine has a musty odor. what can I do?


The odor that you are experiencing may be from the growth of mold. Inside the washer, some small pools of water may be left standing and is harboring mold spores. Even though you may operate the washer regularly, the mold spores are not being washed away.I have a couple of tips that might help to eliminate odor issues in your washing machine. First, and the most effective in my research is to, leave the lid, or door to the unit open. By leaving the door open, it promotes air circulation and evaporation of standing water. The reduction in odor, will occur quickly and dramatically.

My second tip is to run the washer empty for a quick rinse cycle(on hot water cycle). Add an entire cup of bleach at the start of the cycle. The bleach is effective at destroying organisms, such as mold and bacteria. However, running it once will not be completely effective. I suggest pouring another cup of bleach into the wash tub, after the cycle has completed. This will leave bleach as the standing pool and should prevent the growth of mold or bacteria. However, if you do this, before doing a load of laundry you should run an empty rinse cycle again, to avoid damage to the clothes from the bleach left standing in the wash tub.

  • Additionally, inspect the door gasket for gunk or mold. Clean the gasket well. This is another gathering spot of bacteria and mold growth.

Jun 28, 2010 | Kenmore Washing Machines

1 Answer

My washing machine has a musty smell. How do I clean it?


The odor that you are experiencing may be from the growth of mold. Inside the washer, some small pools of water may be left standing and is harboring mold spores. Even though you may operate the washer regularly, the mold spores are not being washed away.I have a couple of tips that might help to eliminate odor issues in your washing machine. First, and the most effective in my research is to, leave the lid, or door to the unit open. By leaving the door open, it promotes air circulation and evaporation of standing water. The reduction in odor, will occur quickly and dramatically.

My second tip is to run the washer empty for a quick rinse cycle. Add an entire cup of bleach at the start of the cycle. The bleach is effective at destroying organisms, such as mold and bacteria. However, running it once will not be completely effective. I suggest pouring another cup of bleach into the wash tub, after the cycle has completed. This will leave bleach as the standing pool and should prevent the growth of mold or bacteria. However, if you do this, before doing a load of laundry you should run an empty rinse cycle again, to avoid damage to the clothes from the bleach left standing in the wash tub.

Dec 04, 2009 | LG Washing Machines

2 Answers

My GE Front load washer (WBVH6240) has an odor that smells like mildew in it. If the is left closed the odor is really bad. Do you know how to fix this or what is comes from?


run a empty cycle with bleach on whites/ sanitize. clean boot (rubber gasket at door) with bleach or other cleaner inside especially at bottom, make sure 3 holes at bottom are clear.
this may take multiple cycles to rid of odor.
For maintenance, you should wipe excess water from boot after last load, and check lower drain holes. Once a month wipe boot with windex or other. and run cleaner cycle (empty) newer machines have a special clean washer cycle. (6240 doesnt).
Also clean your drain pump filter at bottom front behind access panel.
If boot is really bad , replace.

Jul 16, 2009 | GE WSXH208A Front Load Washer

1 Answer

Musty Smell


spray motor and gear housing surrounding with insecticide, roaches may be nesting there that gives out the foul odor

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1 Answer

Samsung washing machine smell


Keeping the lid shut is one of the worst things you can do for a washer. Obviously, the company you spoke to does not know what they are talking about. It is strongly recommended that you leave the lid OPEN when not in use in order to ventilate the wash tub and allow it to dry. There is always a small amount of residual water in the drain pump and lines, however, that will not evaporate. With the lid shut this residual water can sour and cause odors.

Consumers that do not normally use a HOT water cycle, do not use bleach, or run the washer infrequently can also experience odor problems with mildew and odor. It is recommended that you run at least one HOT cycle per week, or run a cycle with bleach when washing whites to keep bacteria and odors to a minimum. I hope this advice helps you. Let me know if you require further assistance.

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1 Answer

Smelly washing machine


IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle.
1. Remove all items from the washer.
2. Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage.
3. Close the washer door and dispenser drawer.
4. Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes
5. Press Start and allow cycle to complete.
6. If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle.
7. After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior.
8. Repeat the cleaning procedure monthly.
To maintain the washer freshness:
1. Use only HE High Efficiency detergent.
2. Leave the door open after each cycle to for better ventilation and drying of the washer interior.
3. Use warm / hot water in your machine unless the fabric you are washing requires cold.
4. Use the correct amount of fabric softener.
5. If your laundry room is damp, use a dehumidifier.
6. Clean the door seal of visible residue.

Oct 10, 2008 | Kenmore 24832 Top Load Washer

1 Answer

Foul odor


Run the washer on the hottest setting you have with nothing but a cup of bleach in the tub. Pour the bleach through the dispenser so it cleans the dispenser as well. Run the washer like this and let it complete the cycle. If the smell persists, remove the lower kick panel under the door and check the drain trap on the drain pump for anything that could be caught in the pump and making it smell. This odor can travel back into the the wash tub. If you decide to open the drain pump, however, here\'s a bit of advice. There is some residual water that stays in the drain lines and pump (this is normal). If you remove the drain trap cover, all this water will come gushing out. To avoid this, take the drain hose out of the standpipe and use a wet/dry shop vac to pull this remaining water from the tub and lines. This will save you from a big clean up later. Lastly, you mentioned you\'ve been cleaning the rubber door boot. Are you using 50/50 mix of bleach water in a spray bottle? Are you cleaning the area behind the door boot where it meets the wash tub? I ask this because once mildew sets into the rubber it\'s hard to get rid of it unless you use something with chlorine in it to kill it. Also, articles of clothing get caught in this area and can begin to smell. Not to mention, all the nasty residue left by soap and detergent. If all else fails, and you have tried all the advice, the last thing I have found that works, is to simply replace the entire door boot. Try the cleaning options first, and if you still have problems let me know. I can give you step-by-step advice on how to change the door boot if you wish to pursue it. The cost, by the way, is about $80. I hope this helps you.

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