Question about Maytag Neptune MAH5500B Front Load Washer

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Door latch assembly for maytag neptune MAH5500BWW

Door latch assembly has this green plastic tube, wire, something like that that comes out of the switch but I have know idea where it goes can you help me? had to remove lid to fix front rubber seal and did not see where it got loose from. Any help would be great. It's the piece that inter acts with the door locked light

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The plastic cord is for opening the door if the door latch fails. It should connect to the door latch mechanism and the other end should be routed to the soap dispenser corner. There should be two holes for the cord to go into and out again. The idea is to remove the soap dispenser lid / bezel to get access to the pull cord if needed.

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Posted on May 23, 2009

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Maytag Neptune MAH5500BWW washer thinks the door is unlocked when it is actually locked. Do I replace the door latch assembly, the control board, or both?


Sorry to read about your problem, I hope this helps you out.

no their is a door safety switch, that maybe defective. or a bad door latch assembly part #22004435 cost around $110.00.

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Dec 29, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune front loader rubber boot replacement


can be done just need PATIENCE!.. youll need ot remove the door assembly, and the 2 screws oppisirethe heing willalow for the front "u" shaped panel to be reomved.. next remove the 4 screws from with in the dispenser area, and then there are perhaps (6) 5/16 screws holding the nextfront bulkead and maintop assy down.. after removing theese screrws youll be able to lift eh main top back wards( prop it with something, a few more screws will release te hlatch assembly.. from here you can probably install the new bellow, remove the spring and wire, and the work the new bellow around the tub lip. a third hand will come in handy, after working it around , youll needto reconnect the tension spring..HARDEST PART OF JOB>>> REQUIRES PATIENCE!!!!!. sometimes this goes on for me with out issue in 5 min, other times 25 min and im PISSED AT IT!!!!!!!,, wrap the wirer around bottom of lip and your going to hold one end of spring, needlenose vice grips work perfectly. then with another set of needle nose. stretchthe spring togethr to lock the wire around.. whern you finally get this reassemble the latch and drop the top back down replace all teh screws, and finally you need to retuck the bellow into the front bulkhead( tabbs line it up nicley.. good luck!!!

Feb 21, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Latch is in lock position and we cannot shut the door


you ll have to order and replace the latch assembly ther are 2 for this model depending on your serial number

Nov 17, 2008 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Door lock


The MAH5500B Neptune does not have the door latch wax motor so you won't have the R11 resistor burnt...

With that said.. Maytag made the door latch assemby one complete assembly meaning that you cannot replace the micro switches, solenoid, etc. On the older door latch assemblies Maytag broke it down to all of the little parts, ie. 12002535 wax motor, etc. I imagine that this was to reduce the part numbers folks would have to store in inventory...

You stated that the door is not locking? Did you pull on it to verify this? or could the door lock indication be not working?
There are 2 microswitches in the door latch assembly, one lights the door locked light and the second actually tells the control board that the door is locked. It is possible that the door is locked but the door locked light does not come on...

It more than likely could be three things.. The door latch assembly, wiring or control board. I would take Neptune apart so you can have access to the door latch asembly See www.neptunewaxmotor.com for step by step photos. Put a volt meter on the solenoid wires and see if you get 120VAC when the door should be locked. If so, then the solenoid coil is probably opened up and you will have the replace the door latch assembly. If 120 VAC is absent then I would check the wiring from the door latch assembly to the control board with an ohmmeter (unplug Neptune to be safe while using ohmmeter) If wire continuity is good then I would suspect the machine control board.

Jul 04, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Door Lock


on your model all wax motor door latch's have to be replaced,go to repair clinic .com and you can order the part or go to ebay,and put in maytag neptune mah5500bww wax motor and it will come up and the guy selling the motors has pictures on how to install,let me know-mike

Jun 25, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Error Code FL


it is saying failed to lock the door need door latch switch part # 22003269

Apr 13, 2008 | Maytag Neptune MAH5500B Front Load Washer

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