I have been able to forward the calls to an external line, however when the call is received, the volume is so low for both parties (caller & receiver) that you can't hear each other. Any suggestions?
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Sounds like you got your calls going to call forwarding or you need to turn up your volume on your phone if it is call forwarding it want to dial*73 and then hit your call icon button on your phone and that should disable any call forwarding that you have.
Are the phone company phone lines analog or POTs (Plain Old Telephone) lines? If yes, it is normal to have low volume when you put two analog trunks together. The fix is to use digital trunks from the telephone company like a PRI or T1 circuit. You may really have low audio lines. Please see this link http://www.sandman.com/loopcur.html#CircuitLoss. Hope this helps.
Press intercom button
dial *71
choose the call forwarding type to cancel as follows
dial 0 for internal and external calls
dial 1 for external calls only
dial 2 for internal calls only
dial 0 to cancel call forwarding
press speaker to end
Forward to what? In a TA system call forwarding is 711 for all calls, 712 for Busy/No Answer and 713 for external calls, in the form of 71(1/2) ext and # or 713 (access code, 9 or 8x) number and #. External call forwarding has to be enabled in Class of Service for it to work.
The Nortel call forwarding (feature 4) is for forwarding the ringing and intercom from one extension to another.ex. if you were going to be working in the conference rm. instead of at your desk,with the forward on to the conference rm. extension, the calls you get at your desk will transfer to the conference rm. phone. Call forwarding through your service provider is done by accessing the telephone line you wish to forward, dial *72 (you should get dialtone reordered)and dial the telephone number to where you want the calls to be forwarded to. the party on where your forwarding the line to has to answer the line for the forward to take place. to remove call forwarding , access the line you have the forward on and dial * 73, you should recieve a stuttered dialtone for confirmation that the service is off
1 Press (MUTE/FUNCTION).
2 Scroll to “Ringer setting” by
pressing öor ñ, and press á.
3 Press áat “Ringer volume”.
4 Select the desired volume by
pressing öor ñ.
•Each time you press öor ñ, the
volume will change and ring.
•To turn the ringer OFF:
press örepeatedly until “Off ?” is
displayed.
5 Press á(Save key).
•A beep sounds.
To turn the ringer ON:
Press ñin step 4.
•The ringer will sound at the LOW level.
•You can exit the programming mode any time by pressing (OFF).
•If set to OFF, “Ringer off” will be displayed while the handset is not in use.
•If you have received new calls, “Ringer off” will not be displayed but
“Received calls” will be displayed while the handset is not in use.
“Ringer off” will be displayed for about 5 seconds after completing operations
or lifting the handset from the base unit or the charger.
•You can also select the ringer volume while an external call is being received.
Press öor ñwhile the handset is just ringing.
•You can change the ringer tone for external calls. See page 49.
HIGH
MEDIUM
OFF
Ringer volume
Low High
Ringer volume
Off ?
LOW
ñ
ñ
ñ
ö
ö
ö
V.M. access
HRinger setting
Initial set
--------------
HRinger volume
Ringer tone
18
LCD
Some models have a volume limit setting, check the MENU and look at the audio settings.
If this has external speakers use other speakers. If it has audio output connect them to a external amp and useing the remote adjust the volume. Check if audio settings are set to internal, external and fixed or vairable output.
To send a call to another telephone within your system, or to an external telephone. You may not be able to transfer a call on an external line to an external telephone, depending on the capabilities of the lines. 1. Make or answer a call. 2. Press the feature button then press 70. 3. Call the person you want to transfer the call to. 4. Stay on the line if you wish to speak to the person first. 5. Press the Release button to complete the transfer. If an external call is transferred to a busy internal or network extension, or is not answered after a few rings, the call automatically rings you back.
Set your SAT receiver to full volume and use your Sony TV volume control as the master volume control. If you use an external surround sound amplifier do the same thing using the amplifiers volume control as the master volume control.
Consider that all source devices that have the ability to control their output volume will output what they call line level 0dB when the source device is set for maximum volume. If you set the source device to 1/4 volume your output to the amplifier may be around -25dB or lower. Introduce that low of an audio level to the amp and you will have to turn the amp up to half way or better causing the amp to amplify noise too.
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