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Status 80153021 trying to put in a prepaid code into my xbox and this error code comes up status 80153021

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Posted on Jan 02, 2017

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SOURCE: I receive status code 80153021 , when I try to

This status code usually a license issue and may take a day for them to clarify it. If you would rather have the issue resolved sooner rather than later then you can call Microsoft from here: http://support.xbox.com/en-US/call-us. Hope this helps!

Posted on Sep 13, 2011

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80153021


Try clearing the cache on your Xbox console:

http://support.xbox.com/en-US/xbox-360/settings-and-initial-setup/clear-system-cache

If the game is installed on the hard drive try uninstalling it and running it from the disc

If the issue persists contact Microsoft about hardware repair.
http://support.xbox.com/en-US/xbox-360/repair/repair-process

May 06, 2013 | Microsoft Xbox 360 Console

1 Answer

Need to insert code to hook to xboxlive


1 )Turn on your Microsoft Xbox 360 and log into your Gamertag account.


2 )Navigate to your profile on the "My Xbox" area of the Xbox 360 dashboard and press "A."


3 )Select "Manage Account" by pressing "A."


4 )Select "Memberships" by pressing "A."


5 )Select the first option, which will be your current Xbox Live Gold status, on the Memberships screen by pressing the "A" button.


6 )Select "Redeem Code" by pressing "A."


7 )Enter your Xbox Live Gold prepaid subscription code and confirm the code to activate it.

Dec 27, 2011 | Microsoft Xbox 360 Console

1 Answer

How do i get zune pass without status code 80153021


1) Create a new account, and see if you can sign up for a Zune Pass Trial.
  • This will test to see if it is an account issue. If it doesn't work from another account, you may need to look into networking issues and/or issues with the card that you are using.
2) If you can sign up for Zune Pass Trial from another account, then you need to make sure you have the correct information on billing.microsoft.com.
  • Pay special attention to the credit card details you have listed. I have heard of even typing Dr. instead of Drive can cause issues. You have to make sure you are using the same exact information that is on your Credit/Debit card statments.
3) If everything is correct, re-name your billing accounts to: XBOX Live.
  • I have seen other people have success with this, so it is worth a try. Typically this will only make a difference for older accounts that have used a multitiude of Microsoft Services.
  1. On the main screen of billing.microsoft.com, underneath Billing Account Overview, will show you all the accounts associated with your Windows Live ID.
  2. Click on the link: Go to personal information.
  3. Click on the link at the bottom : Edit personal information.
  4. Change the Description of account to XBOX Live.
  5. Repeat these steps for every account you have listed on the main screen.
4) If you are still unable to purchase after performing these steps, then your next step is to wait. Sometimes when to many failed purchases occur in the system, it will not allow any purchases for up to 72 hours. So wait at least 72 hours before trying to purchase again.

Nov 14, 2011 | Microsoft Xbox 360 Console

2 Answers

I PAID FOR A CARD AND CAME UP WITH ERROR CODE 80153021


You need to contact microsoft directly for this issue.Toll free: (800) 4MY-XBOX or (800) 469-9269.
  • 9:00 A.M. to 1:00 A.M. Eastern Time
  • 6:00 A.M. to 10:00 P.M. Pacific Time
thank you,
Lee

Sep 19, 2011 | Microsoft Xbox 360 Console

1 Answer

I receive status code 80153021 , when I try to load my xbox with a prepaid 3 month live card


This status code usually a license issue and may take a day for them to clarify it. If you would rather have the issue resolved sooner rather than later then you can call Microsoft from here: http://support.xbox.com/en-US/call-us. Hope this helps!

Sep 13, 2011 | Microsoft Video Game Consoles & Games

1 Answer

Have status code 80153021 when activatin 12 months pass


Thats very common when there's an old creditcard on file or a change of name, you must login to your account in xbox.com and browse around your billing tab. sometimes xbox add your old credit card as primary.

Thanks


www.1RepairStop.com
We Fix Everything

Sep 01, 2011 | Microsoft Xbox 360 Console

1 Answer

I bought 4000 microsoft points, and i tried to redeem the card but once i hit redeem it pops up " can't retrieve information from xboxlive . please try again....Status code 801613FB." what...


Can't retrieve information from Xbox LIVE. Status code: 801613fb Some prepaid cards must be activated by a retailer. Please take the card back to the retailer and ask them to activate it.

Jul 22, 2011 | Microsoft Video Game Consoles & Games

2 Answers

I bought a xbox live card cant fine were to put the numbers to get xbox live


Those features that you cant use are the access. Go to anything that requires xbox live in the main menu and press it. It should then give you a option to connect to xbox live. then you simply follow the on screen instructions and its done!

Dec 29, 2010 | Video Game Consoles & Games

1 Answer

When I try to buy a Video Game on my Xbox by using Xbox Live MarketPlace once i choose my credit card payment and try to download I get a Error Code 80153021 Saying Xbox Live was unable to retrieve...


I have had this problem for a long time, up until recently I have figured it out. Here are some steps you can try.
1.Microsoft takes about 12 hours to process your credit card information, so wait until then.
2.Go buy Microsoft Point Card at Best Buy, Gamestop, or try your local Video Game Store.
3.Try rebooting your router, by unplugging the power cable for 10 seconds and plug it back in.

Nov 07, 2010 | Microsoft Xbox 360 Console

1 Answer

When I put in my account info then it says creating it fails


did you create am account to their website if you do
please follow these steps:

1.test xbox live connection,to test the xbox live connection you need to press the guide button,then go to the settings blade,select system settings,then network settings,then select test xbox live connection.once you have the result that XBOX Live is up and running then proceed to the next step
2.the next step is recovering of the gamertag,press the guide button,select recover gamertag,it will ask for your gamertag that you have created from the xbox website,then it will ask for the email and password (Note:this is the email that you register from the live website which www.live.com),once you enter this information it will says:Downloading,once the download is complete,it will ask if you wanna join the xbox live gold subscription,you have 2 options you can purchase the subscription using a credit card and the second is thru a prepaid card if you choose to you use the prepaid card please select im not interested or i dont want to join xbox live,then it will ask to create a avatar,the avater is the animated character of you,and once your done with creating the avatar,and it is done

NOTE:for those who would like to use a prepaid card please follow these steps:
1.press the guide button
2.go to the marketplace blade
3.select redeem code
4.please enter the code from the peel off card ,it will ask for the email and password associated with the gamertag
NOTE:every country has it's own domination,make sure that your address will be the same where you bought the prepaid card

ynx =D

and after redeeming code you can play the matching game with other gamers

Jun 15, 2010 | Video Game Consoles & Games

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