Question about Acer Aspire 5610-4648 Notebook

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Repair D2D Recovery Acer 4937 MBR failed !!

Hai Alll, Help me please !!!

I Just Bought Acer 4937 with Vista Preinstalled,

but after i Make Dual Boot Vista and Xp, i couldn't Accsess D2D Recovery with ALT + F10, but my PQSEVICE partition still exist.

I've try to use Partedit32 to navigate the partition but i Coldn't find mbrwrdos.exe and rtmbr.bin so i couln't Run the command to restore my ACER MBR, it's why ?

Is my Acer 4937 different to all ??

Help me please !!!

Thxx, Hope someone can solve my problem

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  • 39 Answers

Choose to boot on the vista partition and imidiatly press F8 several times to get the vista boot menu.

choose "repair computer"
choose language,
choose user (and type in password if there is any)
see if there is a option called something like
ACER recovery /factory image / something similar (usually the bottom option)

if there is, click it and start recovery.

if there isnt i would contact acer and have them send me a new recoverysett. (4-6 weeks deliverytime)

Posted on May 29, 2009

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My Acer netbook aspire one just shut down on its own one day. Now it will only stay on for 25 seconds before turning off by itself completely! I tried going to setup - 25 sec. Regular boot -- 25 secs Safe...


You may have a Virus, try a factory restore. As you know, the Acer computers and those of other manufacturers are now delivered with a system of restoration installed in a hidden partition of your hard disk. This system launches out while pressing keys ALT+F10 simultaneously. And sometimes for various reasons this system ceases functioning.
The first cause often comes owing to the fact that function D2D Recovery is disable in the bios (menu principal).

The solution : enable the function and try to press keys ALT+F10 during the starting of the computer.

The second cause : in this case hidden partition PQSERVICE was erased or damaged, or you replaced the disc and in this case it is not present.

The solution : If you did not previously make a backup of your system by making an image disc. It will not be possible to use the D2D recovery. Your only hope will be to have in your possession Acer Recovery CD/DVD.

And the third causes : the Acer Master Boot Record (MBR)was damaged or replaced by non-Acer MBR. As long as partition PQSERVICE is present or that you can put the hand on the necessary Acer files you can reinstall the MBR of Acer.

The solution :

First method : on a functional Windows system:

1 disable the D2D recovery option of the bios.
2 open a Windows session with an account administrator.
3 Download, unzip and launch partedit32(registration required for download).
markymoo: ptedit32


4 Identify the Pqservice partition by its size (at the bottom of the partedit window there is a partition information box) it is a small sized partition approximately 2 to 6 Go.Once made change the type of your partition into 0C and save. Restart and open a session with an administrator account, you should be able to navigate to the PQservice partition. Seek these two files mbrwrdos.exe and rtmbr.bin once localised open a command prompt and launch this command mbrwrdos.exe install rtmbr.bin, this will install the Acer MBR. Close the command prompt window restart again Windows go into the bios and reactivate the D2D recovery. Now ALT+F10 should launch Acer recovery at the starting of the computer.

Second method : On a nonfunctional Windows system.

For that you must use a Linux distribution (for me Mandriva provided all the tools necessary).

1 Boot on the Mandriva install CD/DVD the boot menu will give you the possibility to repair or to restore the Windows boot loader.
2 If that is not enough launch an installation of linux(this will be an occasion to test this terrible OS) and choose LILO as boot loader(a boot menu that allow you to choose between several operating systems) once finished the installation. Restart your computer in the boot loader menu system you will have at least 2 Windows options the first generally point to PQservice choose it and you will boot directly into acer D2D recovery. __________________

Apr 06, 2010 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

My acer laptop is not starting , i am switching on the start button the green light is comming but the windows are not starting


Today's machines require we make our own or order them. Let's see if Acer has some boot recovery method but first, I'm going to write as if there is no issue about losing files on the machine.

Try the ALT+F10 key

First of all you must be aware that some of the operations to come can cause irreversible change on your hard disk, I recommend to you and I will never make it enough make a backup of your system before launching you in any hazardous operation.

Any damage and/or modification done on your system will be under your whole responsibility. The following procedures were done on a Acer Aspire 5102wlmi and some also functioned on a Dell Inspiron 9400/1705.

As you know, the Acer computers and those of other manufacturers are now delivered with a system of restoration installed in a hidden partition of your hard disk. This system launches out while pressing keys ALT+F10 simultaneously. And sometimes for various reasons this system ceases functioning.

The first cause often comes owing to the fact that function D2D Recovery is disable in the bios (menu principal).

The solution : enable the function and try to press keys ALT+F10 during the starting of the computer.

The second cause : in this case hidden partition PQSERVICE was erased or damaged, or you replaced the disc and in this case it is not present.

The solution : If you did not previously make a backup of your system by making an image disc. It will not be possible to use the D2D recovery. Your only hope will be to have in your possession Acer Recovery CD/DVD.

And the third causes : the Acer Master Boot Record (MBR)was damaged or replaced by non-Acer MBR. As long as partition PQSERVICE is present or that you can put the hand on the necessary Acer files you can reinstall the MBR of Acer.

The solution :
First method : on a functional Windows system:
1 disable the D2D recovery option of the bios.
2 open a Windows session with an account administrator.
3 Download, unzip and launch partedit32(registration required for download).
4 Identify the Pqservice partition by its size (at the bottom of the partedit window there is a partition information box) it is a small sized partition approximately 2 to 6 Go.Once made change the type of your partition into 0C and save. Restart and open a session with an administrator account, you should be able to navigate to the PQservice partition. Seek these two files mbrwrdos.exe and rtmbr.bin once localised open a command prompt and launch this command mbrwrdos.exe install rtmbr.bin, this will install the Acer MBR. Close the command prompt window restart again Windows go into the bios and reactivate the D2D recovery. Now ALT+F10 should launch Acer recovery at the starting of the computer.

Second method : On a nonfunctional Windows system.
For that you must use a Linux distribution (for me Mandriva provided all the tools necessary).

1 Boot on the Mandriva install CD/DVD the boot menu will give you the possibility to repair or to restore the Windows boot loader.

2 If that is not enough launch an installation of linux(this will be an occasion to test this terrible OS) and choose LILO as boot loader(a boot menu that allow you to choose between several operating systems) once finished the installation. Restart your computer in the boot loader menu system you will have at least 2 Windows options the first generally point to PQservice choose it and you will boot directly into acer D2D recovery.

The last solution is the simplest one, just note that during the Linux installation you will have to resize your Windows partition to create a place for a new Linux partition it is the most perilous part because irreversible, therefore take your precautions at this time.

Regards
PCmania

Sep 27, 2009 | Computers & Internet

1 Answer

Repair Acer 4937 MBR failed !!


with MBR I assume you mean master boot record.

  1. Restart your computer with the Windows XP Setup disk in the CDROM drive.
  2. If you are prompted to press a key to start the computer from CDROM, do so quickly. Otherwise it may try to boot from the hard drive.
  3. after a few minutes, you'll see a prompt to press the R key to start the Recovery Console.
  4. When Recovery Console starts, it will prompt you to enter a number corresponding to the Windows XP installation that you need to repair. In most cases,
  5. you'll enter "1" (which will be the only choice). If you press ENTER without typing a number, Recovery Console will quit and restart your computer.
  6. Enter your Administrator password. If you don't enter the correct password, you cannot continue. You can leave it blank if you don't have one.
  7. At the Recovery Console command prompt, type fixmbr and then verify that you want to proceed.

Your MBR will be replaced with a new one, and you should then be able to start up normally. In some cases, you may need to repair the boot sector in addition to the MBR. If your system still doesn't boot properly, repeat the steps above, but issue the fixboot command instead.

Exit, quit, restart or reboot command should get you out from the console

If the problem is still not solved, use the windows xp setup disk to do a new installation of windows, if it finds your old windows version from the hard drive you may repair it with the repair option (not the same as above)

May 22, 2009 | Acer Aspire 5610-4648 Notebook

1 Answer

D2d recovery


Hi there
You want to restore your computer to its original settings without
recovery CDs?
This recovery process helps you restore the C: drive with the original software content that is installed when you purchase your notebook. Follow the steps below to rebuild your C: drive. (Your C: drive will be reformatted and all data will be erased.) It is important to back up all data files before using this option.
Before performing a restore operation, please check the BIOS settings.
1 To activate the BIOS utility, press <F2> during boot up.
2 Check to see if Acer disk-to-disk recovery is enabled or not.
3 Make sure the D2D Recovery setting in Main is Enabled.
4 Exit the BIOS utility and save changes. The system will reboot.
To start the recovery process:
1 Restart the system.
2 While the Acer logo is showing, press <Alt> + <F10> at the same time to
enter the recovery process.
3 Refer to the onscreen instructions to perform system recovery.

Good luck and Merry Christams

Dec 24, 2008 | Acer Aspire 5630 Notebook

2 Answers

Recovery partition of acer aspire 4520


who are you talking to? please clearify and put some meaning into this post or I will flag... this isnt a forum.

Oct 31, 2008 | Computers & Internet

6 Answers

D2d recovery


Hello Sir / Madam,

Many Acer systems come with the ability to press ALT+F10 to kick off the Acer Recovery applications from a special hidden recovery partition. Sometimes this won’t work and there can be a number of reasons.
1. D2D Recovery is “Disabled” in the BIOS (Main menu).
FIX: Enabled it and try pressing ALT+F10 again as the computer boots.
2. The Acer hidden recovery partition (PQSERVICE) has been removed or damaged. If the disk drive is a replacement drive then you won’t have this partition.
FIX: Unless you have previously imaged the PQSERVICE partition it will not be possible to use D2D recovery. You will need to restore from the Acer Recovery CD/DVD.
3. You have converted the FAT32 partition on the hard drives into NTFS. Acer D2D recovery won’t be available if you perform this conversion. Ironic that NTFS is a more desirable disk format to use but Acer won’t support this in their systems!
FIX: Restore your system from the recovery CD/DVD media.
4. The special Acer Master Boot Record (MBR) has become corrupt or has been overwritten with an non Acer MBR. As long as the PQSERVICE partition is there or you can get your hands on a couple of Acer service files for your model, then you can remake the special Acer MBR. Let’s cover how this is done.
  1. Disable D2D recovery in the BIOS. Can be found in the “Main” menu section. Save the BIOS settings and exit.
  2. Log into Windows with an “administrator” level account.
  3. Download ParTEDIT32.ZIP (registration required for download).
  4. Extract PTEDIT32.EXE from the zip archive and run it.
  5. Identify the PQSERVICE partition by its type or size. It is likely to be 12 or another custom value and is likely to be reasonably small in comparison to the other normal partitions - see the example below from a working factory default Acer. Click the Link below see the image full size. http://www.roundtripsolutions.com/blog/wp-content/uploads/
  6. 2007/10/AcerDiskRecoveryBroken_F031/hidden.jpg
    Change the type to “07′ (Installable File System NTFS, HPFS) and “Save Changes”.
  7. Reboot the computer and login with an “administrator” level account.
  8. You should then be able to open up a command prompt and navigate to the PQSERVICE drive.
  9. Enter the following command at the command prompt:
    mbrwrdos.exe install rtmbr.bin
    - You may have to search for these files and change into the relevant directory.
    Note: This step writes the Acer MBR, with mbrwrdos.exe and rtmbr.bin being the special service files.
  10. Close the command prompt window and reboot.
  11. Go into the BIOS again and enable D2D Recovery. Save the BIOS settings and exit.
  12. ALT+F10 should now start Acer Recovery as the computer starts.
  13. The Acer MBR ensures the PQSERVICE partition is hidden therefore there is no need to reset the partition type back to 07 - well there shouldn’t be if all has gone well. If you need to manually reset it then run PTEDIT32.EXE again, set the partition to 12, or whatever the original value was, and save the changes to complete the process. Reboot and it should now be hidden.
If Windows is unbootable, due to whatever issue, you can always use the Ultimate Boot CD for Windows (UBCD4Win) along with a copy of PTEDIT32.EXE to achieve the same results. Likewise, use UBCD4Win along with PTEDIT32.EXE if the PQSERVICE partition is being changed back to a hidden one by the existing MBR. We’ll leave that as an exercise for those who need to do it! It has been pointed out in the comments that UBCD4Win already has an application that will do partition maintenance, so checkout TestDisc if you go down that road.
If this is a new drive or someone has completely wiped the drive, including the hidden partitions, it may be necessary to use partitioning software to recreate the partitions that the Acer Recovery system is expecting! You’ll also need to restore an image of the recovery partition from a previously made backup, so it is worth making that backup image straight away while the laptop is still new and shiny, and certainly well in advance of any problem.
A final word or two of caution: take great caution when playing around with partitions on an Acer system… you have been warned… and remember to make the backup media disks as soon as you fire the computer up for the first time!


Thanks
Good Luck

Don't forget to rate the Solution!!!!!!!!

Mar 19, 2008 | Computers & Internet

1 Answer

Acer d2d recovery problem


Idiot. You deleted the partition containing the D2D.

Mar 03, 2008 | Computers & Internet

1 Answer

No D2D tried the MBR fix, now can not boot


Hi,
well that did,nt work did it ?
MBR Master-Boot-Record ( the operating system, that starts your machine). And you tried to repair It.
Re-install Windows on your Hard-Drive Or format The Hard-drive Then re-install operating System.
then Have A massive word With yourself :)
Mike @ compurepair.

Feb 28, 2008 | Acer Aspire 5610-4648 Notebook

2 Answers

Boot mgr is missing


did your computer come with any cd's? if yes, do you have one label "system restore" or anything with restore

Nov 01, 2007 | Acer Aspire™ T180 PC Desktop

9 Answers

D2d recovery


Send me an e-mail and I will send you the fix! If you can't downloadload it from the below link. I had the same problem. The mbr was replaced, you have to add RTMBR.BIN to the MBR and it will work again. As long as you can get on your desktop and run this bat file you will repair the D2D again. Took me an hour to learn what was wrong, It works 100% though.

 

I have the Aspire 5610Z with the 2GB 533 mhz memory Stock.

 

Link #1
http://rapidshare.com/files/64293596/Acer_MBR_F10_Repair.zip.html
 
Link #2
http://www.sendspace.com/file/ngd4ql

 

matrix@gainbroadband.com

Oct 16, 2007 | Acer Aspire 5610-4648 Notebook

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