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Bass no longer working

For no reason at all, after only a year of relatively light use, and not loud over use due to where I live! I now have no bass and my once amazing sound is so bad, I will no longer use the Dr Dre Beatbox as it sounds like a tinny radio from the 80's!! Anyone experience this problem and know a fix or know an outlet that will fix it, eg Richer Sounds? Can't return it as from HMV and was a gift so I've no receipt and warrantied items therefore have to go back to the US which is useless to me in the UK!

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