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Cannot update Quick Heak Antivirus Pus 2009 software

When I am trying to download update, (my subscription will expire on 21/01/2010) it is showing message like this: 'Unable to detect Internet Connection
if you are on network using SOCKS5/ Firewall then please provide necessary authentication information in the settings of Quick update.
Do you like to try it again?

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  • dr_siliguri May 27, 2009

    I can update Quick Heak Antivirus Pus 2009 manually but still canot update it automatically.

  • dr_siliguri May 27, 2009

    I can update Quick Heak Antivirus Pus 2009 manually but still canot update it automatically.



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  • 62 Answers

Please visit then go to support tab then click on support forum. post this question there and you will be assisted. thanks

Posted on May 24, 2009

  • Rajan Solanki
    Rajan Solanki May 24, 2009

    Sorry for double posting but i will get back with the fix for this problem to you.


  • Rajan Solanki
    Rajan Solanki May 25, 2009


    Please follow the following steps to get your sorted out.

    1. Go to the following location:
    Then edit the host file and add your ip address there just under localhost.

    Restart your machine and try to update now.

    2. If the number one fails then go to
    Control Panel
    Administrative Tools
    Then find DNS Client and Stop it and all will be fine.
    Just leave DNS Client to be disabled then try it out.

    Incase you still have problem i can assist you with remote support.




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This is the same thing I have been trying to do for some time: find out why you did not honor my updat which you charged me for

Hi Grandma!
I think you were misled and was given a wrong information.

Your concern is about your subscription of your Norton Antivirus that failed to update despite paying fully the subscription fee. I assumed you have downloaded the updated software but this software after installing still prompts you to "update Norton cause its about to expire". Ma'am, did you actually installed in your pc the new program they sent to you when you paid them. You may have forgot to do this that's why Norton still prompts you to update.

And, I just want to inform you that we, here at Fixya have no direct connection with the Norton. Your problem regarding your subscription with their products must be addressed directly to their Support Team to help you at the best they can.
We here at Fixya, will try to help you fix your problem to the best we can and if the problem is beyond our expertise we will try to direct you to the one that will help you with your problem.

I am sorry but Ma'am that is the true information

Norton Call Toll Free 0-808-101-9218. this is norton support number.

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My Norton Antivirus 2005 is expired. I am unable to receive critical live updates. My computer has trouble synchronizing with the server. I am unable to connect with tech support using the available...


The website you provided will take you to HERE

Unfortunately Norton AV 2005 is no longer supported. You will need to upgrade to a newer version. However to do so, you will need to run the Norton Removal Tool, which can be downloaded from HERE

Once you remove the previous software with the Removal Tool, you should be able to download and install a newer version. (Provided of course, you pay for the subscription and get a new activation key.)

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My panda antivirus has been expired.Can i take a freee trial of it

Click on the pop-up message if you get one that states your antivirus subscription is about to expire. This will help you renew you current antivirus subscription and keep your PC security the same. Follow the steps on-screen; you will most likely need a credit card for this, as it is probably a paid subscription.

Remove the antivirus software completely if the subscription is expensive or if you do not wish to go with the same company.

Add a new antivirus program once the old one is removed from your computer. You can either download from the Internet or purchase a CD from a store.

Download the updates immediately and restart your computer. Run a virus scan, and be sure and set it up so it will scan your computer every week automatically.

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I can not make update for norton antivirus , massage number LU1814 apper

Update your antivirus program if an update wasn't performed during the install or you didn't have an Internet connection available to you during the installation.

Update your virus definitions, the "signatures" that identify known viruses. When you buy your antivirus program, you'll receive a subscription for an update service which will allow you to download any new virus definitions. The update subscription is often for a year, so eventually you'll have to purchase a new subscription.

Upgrade your antivirus program. Antivirus companies release new versions of their software every few years. The new version will have features not available in your current system. Purchase these new upgraded programs and you'll have the latest features, enhanced virus protection and a fresh subscription for virus definition updates.

Maintain your antivirus software by scheduling automatic updates. If you rely on manual updates, you can easily forget to perform them and your virus definitions can fall behind

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Sir i ve installed norton 2010 and after few hours it shows u r subscription expired i ve used norton removal tool after tat i couldnt able to install norton 2010 again kindly guide me pls..

Login to and check the subscription status. if the subscription shows as expired, then you will have to contact the customer service. If you have a Valid order then all you need to do is activate the product once again. for this you may go to "subscription". and follow the instruction.

Please encourage us if this was helpful for you.

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Virus definition is out of date if you have the valid subscription means go to this link and click on the second option and install it

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I got a message from Norton saying that my subscription has expired. I complestely restored my computer and my subscription is not up.

You need to contact norton and manually update the Antivirus through interent.
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Was I helpful enough?

Oct 03, 2008 | Norton Internet Security 2005...

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Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.

Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
Please rate my answer

Sep 27, 2008 | Computers & Internet

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Norton updation

If your subscription has expired, click Update Subscription here.
And follow instructions.

A general update of virus definition instead can be done from this page:Norton AntiVirus

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