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Cannot update Quick Heak Antivirus Pus 2009 software

When I am trying to download update, (my subscription will expire on 21/01/2010) it is showing message like this: 'Unable to detect Internet Connection
if you are on network using SOCKS5/ Firewall then please provide necessary authentication information in the settings of Quick update.
Do you like to try it again?

Posted by on

  • dr_siliguri May 27, 2009

    I can update Quick Heak Antivirus Pus 2009 manually but still canot update it automatically.

  • dr_siliguri May 27, 2009

    I can update Quick Heak Antivirus Pus 2009 manually but still canot update it automatically.

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  • 62 Answers

Please visit www.quickheal.co.ke then go to support tab then click on support forum. post this question there and you will be assisted. thanks

Posted on May 24, 2009

  • Rajan Solanki
    Rajan Solanki May 24, 2009

    Sorry for double posting but i will get back with the fix for this problem to you.

    Thanks


  • Rajan Solanki
    Rajan Solanki May 25, 2009

    Hello,

    Please follow the following steps to get your sorted out.

    1. Go to the following location:
    C:\WINDOWS\system32\drivers\etc
    Then edit the host file and add your ip address there just under localhost.

    Restart your machine and try to update now.

    2. If the number one fails then go to
    Start
    Control Panel
    Administrative Tools
    Services
    Then find DNS Client and Stop it and all will be fine.
    Just leave DNS Client to be disabled then try it out.

    Incase you still have problem i can assist you with remote support.

    Thanks


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Posted on Jan 02, 2017

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Norton Call Toll Free 0-808-101-9218. this is norton support number.

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Please rate my answer
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