When I am trying to download update, (my subscription will expire on 21/01/2010) it is showing message like this: 'Unable to detect Internet Connection
if you are on network using SOCKS5/ Firewall then please provide necessary authentication information in the settings of Quick update.
Do you like to try it again?
Please visit www.quickheal.co.ke then go to support tab then click on support forum. post this question there and you will be assisted. thanks
Sorry for double posting but i will get back with the fix for this problem to you.
Thanks
Hello,
Please follow the following steps to get your sorted out.
1. Go to the following location:
C:\WINDOWS\system32\drivers\etc
Then edit the host file and add your ip address there just under localhost.
Restart your machine and try to update now.
2. If the number one fails then go to
Start
Control Panel
Administrative Tools
Services
Then find DNS Client and Stop it and all will be fine.
Just leave DNS Client to be disabled then try it out.
Incase you still have problem i can assist you with remote support.
Thanks
×
2,302 views
Usually answered in minutes!
I can update Quick Heak Antivirus Pus 2009 manually but still canot update it automatically.
I can update Quick Heak Antivirus Pus 2009 manually but still canot update it automatically.
×