Cannot update Quick Heak Antivirus Pus 2009 software
When I am trying to download update, (my subscription will expire on 21/01/2010) it is showing message like this: 'Unable to detect Internet Connection if you are on network using SOCKS5/ Firewall then please provide necessary authentication information in the settings of Quick update. Do you like to try it again?
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Hi Grandma! I think you were misled and was given a wrong information.
Your concern is about your subscription of your Norton Antivirus that failed to update despite paying fully the subscription fee. I assumed you have downloaded the updated software but this software after installing still prompts you to "update Norton cause its about to expire". Ma'am, did you actually installed in your pc the new program they sent to you when you paid them. You may have forgot to do this that's why Norton still prompts you to update.
And, I just want to inform you that we, here at Fixya have no direct connection with the Norton. Your problem regarding your subscription with their products must be addressed directly to their Support Team to help you at the best they can. We here at Fixya, will try to help you fix your problem to the best we can and if the problem is beyond our expertise we will try to direct you to the one that will help you with your problem.
I am sorry but Ma'am that is the true information
Norton Call Toll Free 0-808-101-9218. this is norton support number.
Unfortunately Norton AV 2005 is no longer supported. You will need to upgrade to a newer version. However to do so, you will need to run the Norton Removal Tool, which can be downloaded from HERE
Once you remove the previous software with the Removal Tool, you should be able to download and install a newer version. (Provided of course, you pay for the subscription and get a new activation key.)
If you need further assistance, just use the comment link.
Click on the pop-up message if you get one that states your antivirus subscription is about to expire. This will help you renew you current antivirus subscription and keep your PC security the same. Follow the steps on-screen; you will most likely need a credit card for this, as it is probably a paid subscription.
Remove the antivirus software completely if the subscription is expensive or if you do not wish to go with the same company.
Add a new antivirus program once the old one is removed from your computer. You can either download from the Internet or purchase a CD from a store.
Download the updates immediately and restart your computer. Run a virus scan, and be sure and set it up so it will scan your computer every week automatically.
Update your antivirus program if an update wasn't performed during the install or you didn't have an Internet connection available to you during the installation.
Update your virus definitions, the "signatures" that identify known viruses. When you buy your antivirus program, you'll receive a subscription for an update service which will allow you to download any new virus definitions. The update subscription is often for a year, so eventually you'll have to purchase a new subscription.
Upgrade your antivirus program. Antivirus companies release new versions of their software every few years. The new version will have features not available in your current system. Purchase these new upgraded programs and you'll have the latest features, enhanced virus protection and a fresh subscription for virus definition updates.
Maintain your antivirus software by scheduling automatic updates. If you rely on manual updates, you can easily forget to perform them and your virus definitions can fall behind
Login to www.mynortonaccount.com and check the subscription status. if the subscription shows as expired, then you will have to contact the customer service. If you have a Valid order then all you need to do is activate the product once again. for this you may go to "subscription". and follow the instruction.
Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link http://free.avg.com/ww.download-avg-anti-virus-free-edition
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