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I have a C43SC printer and a C41 and they both now have a message that the sponge is full. Can I restart them without having to throw them away and add to landfill? Thanks - Frances

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  • septiccare May 22, 2009

    Hi guru - I am only using the C43SX printer. The message on screen says that the sponge is full. That is what happened on my previous C41 and it just stopped also. As I still have plenty of ink cartridges left - if I can fix the C43SX somehow, then I can do the same with the other one and keep it as a spare - at least until I have used all my inks up.
    I m sure it is nothing to do with the cable connection.
    Frances


  • septiccare May 22, 2009

    Hi I know the problem with my Epsom C43SX printer is that the ink sponge is full. How can I bypass the counter to get my computer to work again. It was printing perfectly when it just stopped and the error message said the ink sponge was full. Frances

  • septiccare May 22, 2009

    Hi Benimue - I have downloaded the SSC utility, but being non techno don't know where to go from there. Can you spell it out a bit more for me please - treat me like a dummy! Thanks - Frances

  • septiccare May 22, 2009

    Hi Benimur - I followed your instructions, but still have the red and green lights flashing. Any more ideas? Thanks - Frances

  • septiccare May 23, 2009

    Hi Benimur - I had to race out and buy another printer (HP Deskjet) as I had invoices to get out. Have just installed that and used it to print out the illustrated instructions to clean the ink pads for my other two printers. With luck I can get those two old ones going and at least use up all my stocks of inks. Thanks for your assist. Will let you know how I get on with the cleaning process. Regards Frances

  • septiccare May 23, 2009

    Hi Hotratchet - I tried to reset the counter and it didn't work. I'll try to clean up the sponge from the illustrated instructions and let everyone know if it works. As we live in a rural area it costs too much to get repairs done because of the mileage so I guess I'll have to learn to help myself.
    Thanks for your assist. Frances


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5 Answers

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  • 2,187 Answers

It depends on how much the sponge have soaked up but you may still reuse it.  I found the link below very useful when I had the same issue.  The english text are just towards the lower part of the page.
Printer Sponge
Another solution is to divert the waste in to a container but this may have implication to your printer's warranty.

Posted on Jun 15, 2009

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Hi, just look in your manual, you will need to empty the ink sponge.

Posted on May 23, 2009

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Hi Frances... Your problem is simple... all you need to do is to reset the printer's print counter... your printer is programed to be serviced after a certain number of print count. You probably have reached the limit. All you need to do to get rid of the Sponge is full message is to reset the printer's print counter. pls visit http://www.ssclg.com/epsone.shtml and download the couter reset tool. (you need to reset the waste ink counter)

Take note, you may need to change the sponge that absorbs waste ink so that your printer's waste ink storage will not overflow. You can have a technician do this for you or you can just probably search the forums from the link that I gave you.

I've had the same problem before but this tool helped me, i do hppe that it helps you too. have a great day

Posted on May 23, 2009

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  • Master
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Hi and welcome to FixYa,

To address your concern and reset all counters, download and install Epson SSC Utility. Of course the reset / bypass must be done at your discretion and it would not matter whether the ink waste pads have been replaced or not.

Good luck and thank you for using FixYa.

Posted on May 22, 2009

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  • Louie  Role
    Louie Role May 22, 2009

    Soon as you have downloaded sscserve.exe, double click on it to initiate the installation:


    • a security warning question may appear asking permission to run the software, answer "Yes" or click on "Run";

    • a confirmation dialog box will appear"This will install SSC Service Utility. Do you wish to continue?" click on "Yes" button;

    • on the Setup box/window, click on "Next" button;

    • tick "I accept the agreement";

    • click on "Next" button;

    • click on 2nd "Next" button;

    • click on 3rd "Next" button;

    • click on "Install" button;

    • click on "Finish" button;

    • once the software/utility is running, in the Configuration tab, check "Disable Epson Status Agent";

    • select "Installed Printers";

    • select "Printer mode:";

    • right click on the SSc Service Utility icon bottom right side in the Systems Tray;

    • click on "Reset Counters" and then "Reset all counters";

    • right click on the SSc Service Utility icon bottom right side in the Systems Tray;


    • click on "Protection Counter" and then "Reset Protection counters";

    • all others, please follow on screen instructions.

    Cheers.







  • Louie  Role
    Louie Role May 22, 2009

    Power off the printer. Shutdown the computer. Restart /reboot both printer and computer.

  • Louie  Role
    Louie Role May 22, 2009

    This illustrated instruction "how to" on the use of the Epson SSC Utility and addressing the waste ink pad might be of better help.

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  • Master
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Hi there,

First of all tell me that -
are you using both of tham in a single computer?
if yes than you need to reinstall the driver.

also do some basic check licke printer port (or usb where you connect that printer). and check the printer cable.

THanks

Posted on May 22, 2009

  • Mukesh Kumar May 22, 2009

    Ok..
    You try unstalling the printer driver and than restrt your computer after that again install the driver of your printer.

    post comments for more help..
    Thanks

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