Question about Seagate Expansion 2TB USB 3.0 Desktop External Hard Drive

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Remove broken screws

Have removed hard drive from case but screw heads damaged and cannot remove them to get inside hard drive :(

Posted by Anonymous on

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First of all, why do you want to open up your Hard Drive? Once you remove the cover, it's ruined. If you are talking about removing the hard drive from another enclosure, then, you are in for trouble. There is not a screw extractor that small. Try to use a fine fine to make a slot in the head deep enough to where you can use a straight driver to get it out. It won't be easy, but I have been able to work the screws out that way.

Posted on Sep 28, 2014

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Posted on Jan 02, 2017

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Pegleggedous
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SOURCE: The USB plug on the SeaGate Hard Drive 250GB 7200RPM is broken.

Most companies make external HD's as a means to use up their stocks of the obsoleting ATA (IDE) HD's. My bet is that unless they joyously announce (usually on the box) that it has a "SATA" drive inside, then they must have an IDE (which they don't usually announce so readilly).

Unless it voids your warranty I suggest you just pop open the drive and look.

Posted on Mar 17, 2008

  • 1 Answer

SOURCE: USB port dislodged on 1TB Seagate, how do I open the case?

I did open a Seagate FreeAgent Pro 1TB !
The thing was awful, the case is just a nightmare to crack. The base is easy, you have the screws under the tiny rubber feet. The metal over the electric parts is easy to take apart, you just unglue and carefully open. You unscrew then the four flat-headed screws the hold in place the electrics, and the three big ones that hold together the base and the upper part.
Here comes the nasty part.
You unplug all connectors, but the upper case is VERY (I mean VERY) well tightened. It's held in place in 4 points, and the plastic made my fingers bleed. I can surely say it's a very well made case, strong as military, but impossible to open without destroying.
In the upper part the plastic holding points are quite close to the lower edge, but the two lower ones are somewhat 2,5 or 3 inches away from the edge, and this is where you'll get stuck. I couldn't just pry them open, so in the end, even though the unit is safe and sound, the lid (the part with the Seagate logo) was torn an bent.
My problem was at the electrical part, so I don't care much for the case, but I feel bad for having to literally destroy such a good-looking external enclosure.

Hope this is helpful to all of you in trouble with this issue !

Posted on Dec 29, 2008

  • 1 Answer

SOURCE: A piece has broken on the USB connector outlet

go to my computer properties
and select hardware
select update driver

Posted on Aug 12, 2009

  • 4 Answers

SOURCE: How to open case: Seagate ST3160203U2RK External Hard Drive ??

This is one of the mean tricks that the industry uses to discourage people from opening things and then totally ruining them.

What about getting yourself a 5-star-shaped screwdriver? Ask your hardware store guy.

Too expensive? Well - I have a lot of different simple slotted screwdrivers. Normally I find one that fits into 2 corners of these "miracle screws". If you don't have fitting one use a cheap one that is slightly too large to fit and grind it down just to size.

The same trick works with the other kind of "discouragement screws" that have ALMOST a normal slot --- but there's an elevation in the middle of it. A slot screwdriver with a ground-in **** in the middle (Dremel tools work fine) does the trick.

Posted on Sep 24, 2009

  • 1 Answer

SOURCE: FreeAgent 500gig External - How to open case?

I believe Seagate has a 5yr warranty with this drive. Why not have Seagate honor the warranty and have them repair or replace the drive?

Posted on Oct 17, 2009

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I believe Seagate has a 5yr warranty with this drive. Why not have Seagate honor the warranty and have them repair or replace the drive?

Jan 16, 2008 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

Hard drive removal


Remove the hard drive
  1. Loosen the two Phillips-head screws that secure the hard drive cover to the bottom of the notebook.
  2. Use your finger or a flat-bladed tool to lift the inside edge of the hard drive cover and remove it.
  3. Loosen the spring-loaded Phillips-head screw that secures the hard drive.
  4. Hold the Mylar tab and pull the hard drive toward the outside edge of the base enclosure to disconnect the hard drive from the system board connector.
  5. Lift the hard drive out of the bay and remove.
  6. Place the hard drive in a static dissipative bag.
Replace the hard drive
  1. Remove the hard drive from the static dissipative bag.
  2. Place the hard drive into the hard drive bay.
  3. Push the hard drive toward the inside of the base enclosure until the connector is seated.
  4. Tighten the spring-loaded Phillips-head screw that secures the hard drive.
  5. Insert the hard drive cover into the enclosure.
  6. Tighten the two Phillips-head screws.

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