Question about Canon Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: B8300 toner error
From Oki's site: Symptom: The toner counter did not clear after installing a new toner cartridge. Cause: The printer was not powered off when the new toner cartridge was installed, Therefore the counter did not cleared. Resolution: 1. Enter the PCU Diagnostic Mode, By turning off the printer and holding down the MENU and OK buttons on power up. (Release the buttons once you're in the PCU DIAG MODE) 2. Press the MENU button 14 times until the operator panel reads " Counter Display " 3. Press the MENU button and the BACK/C button at the same time, This will put the printer into the Feed Counter Clear Mode (Release the buttons once you're in the Feed Counter Clear Mode) 4. Press the up arrow 5 times until the operator reads " Toner Counter Clear " 5. Press the OK button, The operator panel will now display " Toner no " 6. Press the up arrow once and the operator panel will display " Toner yes". Now press the OK button and the green data light will flash to indicate that the clear process is complete 7. To exit the PCU Diagnostic Mode, By turn the printer off and then back on this will allow you to exit the PCU Diagnostic Mode Hope that helps. If it does not please let me know Ed
Posted on Jun 13, 2007
On my APPLE the MAC OS driver depicts the toner levels when I check the printer status under the settings and preferences - printers icon - supply levels is an optional choice. I have not found a way to check the levels on an XP system.
Posted on May 07, 2009
SOURCE: Have an OKI Printing Solution
Found this at Fixyourownprinter.com
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.
All toner, drum, fuser and transfer figures return to 100%.
Worked for me when I had the same error. Hope it helps.
Posted on May 26, 2009
Thanks for using FixYa. Toner sensor error is related to the agitator inside the toner cartridge, it occasionally falls out of its housing so it does not move the toner sensor which is the white plastic piece that moves up and down on the coloured handle, the toner sensors themselves see this white flag if it doesn’t move then the printer thinks the sensor is broken so toner sensor error is flagged and if the flag moves too quickly the machine thinks the toner is empty. To resolve the issue your printer is facing with please check that toner lock lever is in position and follow the following procedure---
Press the cover release and open the printer’s top cover fully. Make sure the Toner Cartridge in question is correctly positioned and the right hand clip is pushed back. While holding it by its top centre, lift the image drum, complete with its toner cartridge, up and out of the printer. On the Right hand side of the toner look for a sensor patch, make sure this is not dirty. If it is dirty clean it with a soft object such as cotton wool. Now look inside the printer opposite to where the sensor patch would sit. There is a black square with a sensor located inside and check that this is not dirty. Now replace the drum and toner, and close the printer cover. Try to print a test page and it will start printing normally.
Please do accept the solution if the issue is resolved or else revert for further assistance.
Posted on Jul 30, 2009
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