SOURCE: Olympus 720 sw LCD Screen blank & white
Just in Time for Christmas then!
So decisions - live with out the screen- it appears to be a connexion failure or a main board failure.
Or replace the camera - a repair will cost almost as much.
SOURCE: Get a white screen when I turn the camera on!
The problem you are describing is a problem with one of the chips in the camera that controls image processing. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
http://olympusamerica.com/cpg_section/cpg_servicerepair.asp
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $144.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
The problem you are describing is a problem with the sensor in the lens assembly. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
http://olympusamerica.com/cpg_section/cpg_servicerepair.asp
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $86 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
SOURCE: my olympus u700 lens not working when i on the
Your camera almost certainly has a lens error, this
is such a common fault that I hope you don't mind me pasting my stock
generic answer below. No point in reinventing the wheel!
Stuck lenses are probably the most common
reason that compact digital cameras get thrown away, but there's a fair
chance of recovering use of your camera again
The fault is
commonly caused by dirt or grit blocking the mechanism, or due to it
having suffered a recent fall. Another common cause is that the camera
was in a pocket or bag and the power button accidentally activated and
tried to open the lens against resistance. The mechanism may have simply
become
dislodged or there may be parts which have broken.
If your camera
is still under warranty and has definitely not been subject to misuse
then contact the Olympus service department in your country to find out about a free repair. If
the warranty has expired though a professional repair will far exceed
the
cost of replacing your camera. You will therefore have nothing to lose
by
trying to fix this yourself.
Please click here
and you will be taken to an excellent article provided by the Camera
Repair website. For the most part, you'll be guided on how to physically
manipulate your camera to try and clear the fault. Although the article
mentions Canon a few times, the advice applies equally to all cameras
with lens errors and is not model-specific.
If the link doesn't work then cut and paste the following address into your browser:-
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Good
luck, I hope you manage to use this information to fix your camera, or
at least are able to use the information to help decide whether to buy
another camera. If you do
decide that you have to throw your camera away then don't forget to
remove the memory card as it can be used in other devices.
Please take a moment to rate the free answer I have provided
for you and
any testimonial which you might wish to add is always welcome.
SOURCE: on my olympus u700 all weather 7.1 i get an error
Hi,
This is the most common problem with the Olympus cameras the lens has
been knocked and by you pulling on the lens it sounds like you have
done some damage to the motor . The repair cost is anywhere around $120 - $140.
There is a fault within the lens mechanism. The lens error is common for cameras with telescoping lenses.
Few more tricks that you could use :-
Fix #1: Remove the batteries from
the camera, wait a few minutes. Put a fresh set of batteries back in
(preferably rechargeable NiMH 2500mah or better) and turn the camera on.
If that didn't work, try pressing and holding the Function or OK button
while turning the camera on.
Fix #2:
If the camera's batteries ran down completely while the its lens was
still open, the camera may show a lens error or not start properly when
new batteries are installed. Remove the memory card and keep it removed,
then install the new batteries. When you turn the camera on with the
card removed it may come back to life, as this triggers a reset in some
cameras. Error E30 (for older Canon's) means that you don't have a
memory card installed, so turn it off, slip in the SD card and turn it
on one last time
Fix #3: Insert the cameras
Audio/Video (AV) cable, and turn the camera on. Inserting this cable
ensures that the camera's LCD screen remains off during the start
process. Thus extra battery power is available to the camera's lens
motor during startup. This extra power can be useful in overcoming grit
or sand particals that may be jamming the lens. If the AV cable doesn't
fix the lens error by itself, consider keeping this cable installed
while trying fixes 4, 5, and 7 as a means to provide extra power to help
to these fixes. But note that I DON'T recommend keeping the cable
installed during Fix 6 as you may damage the AV port while tapping the
camera. Reinsert the cable only AFTER tapping the camera.
Fix #4:
Place the camera flat on its back on a table, pointed at the ceiling.
Press and hold the shutter button down, and at the same time press the
power-on button. The idea is that the camera will try to autofocus while
the lens is extending, hopefully seating the lens barrel guide pins
back into their slots.
Fix #5: Blow compressed
air in the gaps around the lens barrels with the idea of blowing out any
sand or grit that may be in there jamming the lens. Other variations
include blowing with a hair dryer in "no heat" setting, or sucking the
gaps with a vacuum (careful with this one). Some people also have
actually used a "Shop Vac" with this fix to help extend a retracted
lens.
Now we're
entering into the realm of potentially damaging your camera in
conducting the fix. There is definitely some risk here, so take care
when conducting the following two fixes.
Fix #5a: If
you actually do notice sand particles stuck in the gaps around the lens
barrel, and blowing air does not help to dislodge them, consider using a
thin piece of paper or a sewing needle to help dislodge them. Pay
particular care not to scratch your lens barrel with the needle. Also, I
do not recommend probing too deeply around the lens barrel with the
paper (don't go more than a 1 cm or 1/2 in) . Particularly I do not
recommend probing deeply around the most outer (largest) lens barrel
gap, as you may dislodge the lens barrel dust gasket that's located just
inside of that gap.
Fix #6:
Repeatedly tap the padded/rubber usb cover on a hard surface with the
intent of dislodging any particles that may be jamming the lens. Other
variations include hitting a side of the camera against the palm of your
hand. A lot of people have reported success with this method. HOWEVER,
there is also some obvious potential for damaging or dislodging internal
components with this method, such as unseating ribbon cables, or
cracking LCD screens.
Fix #6a: This is a
variation of Fix #6, and should be tried if the lens barrels appears
straight (not crooked). In other words, try this if there's no obvious
mechanical damage to the lens barrels that's causing the problem. With
the lens pointed down, try "gently" tapping around the lens barrels with
a small item such as a pencil or a teaspoon. The idea is to try to
dislodge any sand particles that may be jamming the lens barrel stuck.
Simultaneously try turning the camera on and off as you're doing this.
Fix #7:
The most extreme of the fixes. You especially might consider this if
the lens barrel appears obviously damaged, bent, or crooked such as from
a fall. Try forcing the lens. More people have reported success with
this method than with any of the other methods (see the polls in the
right column). HOWEVER, there's obviously some potential for damaging
your camera by using this method. Variations include gently pulling,
rotating, and/or twisting the lens barrel while hitting the power
button. Attempt to straighten or align the barrel if it's crooked or
twisted. Another variation includes looking for uneven gaps around the
lens barrel, and then pushing on the side of the lens barrel that has
the largest gap (note pushing the lens barrel all the way in is NOT
recommended as it may become stuck there). While doing any of the above,
listen for a click that indicates that the lens barrel guide pins may
have reseated in their guide slots. If you hear this click, immediately
stop and try the camera. The following photo illustrates unseated guide
pins that would cause a lens error.
More tricks :-
Try compressed air. With a fine tip blow off gun and dry
compressed air (20 lbs) set the tip between the lens turret and the
camera body and turn on the air while moving the tip around the lens. It
should remove all dust and sand. Turn the camera on and it should
function fine.
Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very
often in works.
Try forcing the camera lens:
Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and
the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to
fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a
"click" as it pops back into place. Try powering the camera back on.
If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the
camera off. Take the camera in one hand and with the other gently take one part of the lens and gently
move it round in a circular movement. Do so with both sections of the lens. You will hear a "click"
as it pops back in place. Power the camera on.
Another version of this fix would be to pull and twist on the largest ring of the lens while turning
the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and
off and take lots of pictures, close ups and distance. Focus should slowly start improving.
Unfortunately, there is no one good trick. This is a common
problem and you could try to use any of the above tricks that you could
find it comfortable to use.
The best advise would be to contact
the manufacturer and get the camera replaced/repaired if under warranty.If out
of warranty and the above tricks would not work, repair is usually not
advisable as the cost of repair would be high as compared to the cost of
the camera.
Let me know,if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
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