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I have just updated to windows 8.1 on my aspire/v5 laptop. I have found three big fish games have got black lines rolling on them. Any new games i try to down load all come with the rolling black line

Down loading big fish games come with rolling black lines since going onto windows 8.1. 3 previous games I did been on computer with windows 8. were alright till change to 8.1.

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  • Anita faye sargeant
    Anita faye sargeant Jan 08, 2014

    We tried the above instructions, could download VGA Driver but could not install. And said the computor was not compatible with this software. Anymore suggestions.

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I would look for the correct vga driver from acer.com. It sounds like it might not be compatible with 8.1.

Posted on Jan 04, 2014

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ebay312
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SOURCE: acer aspire 5520 won't load up upon reboot

Looks like you've had a bad day with computers! Let's see if we can take some of this on today...

On the first laptop (these ideas may work for both, but I'll address them the way I would my own, and we'll go from there), it looks like there is too much stuff being loaded into memory during system startup. This is not uncommon, particularly in computers which have teenagers as primary users.

I would restart the computer, and after the manufacturer's splash screen and before the Windows splash screen, hit the F8 key on your keyboard. This should bring you to a startup menu, which will be a black screen with white writing on it. You will be able to make your choice by moving up and down with the arrow keys on your keyboard. Choose SAFE MODE and hit enter.

If you do not see this screen, then you did not time the hitting of F8 corectly. You'll have to restart and try again.

Once in safe mode, click Start, then RUN. With Run open, type this command MSCONFIG and hit enter.

The next screen that opens is the configuration utility, which allows you to change the things that start with your computer. The last tab on the top should be STARTUP. click this.

Because we are shooting in the dark here, and we are not sure what is stopping the startup process, in the lower right corner of the window is a button that says Disable All. Choose this and click APPLY.

When the mouse comes back, click the next tab, which says SERVICES. Under the first window, you will see a small check box next to a line that says Hide All Microsoft Services. Place a checkmark here.

Again, in the lower right corner, click Disable All. Then click OK. When asked to restart, chose yes. This time the computer should start normally.

Now, this should start your pc, but you still have trouble with no AntiVirus software on your computer. The programs are there, they are just turned off. You'll have to open the program from the program files list, and enable it once again.

I'll comment on the other one after I eat dinner with my family.....

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