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Intalling quick cam

When i use the cd to install I get a message, "this product requires windows xp service pack 2 or later to install.  please install the latest service pack be4 launching setup again."  Ive downloaded several SP2 versions and still get the same message when starting the cd.

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Re: intalling quick cam

Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.

Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 14, 2009

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Plugged it in, not working!

The situation is a bit confusing as I do not have any details, but let's try solve it together.
Variable webcam models require variable system values and editions.

Please read and follow these steps:

A. First uninstall your camera: Start>Control Panel>Uninstall a Program> find your webcam in the list, click on it and click Uninstall/Change>Confirm/Allow if prompted.Restart your computer.

B. Your webcam's requirements are following:

  • MacOS X 10.4.11 and 10.6.x for iChat and Skype
  • Windows XP(SP2) and Windows Vista for Windows Live Messenger, Skype and Yahoo! Messenger
  • Any desktop or notebook computers with a USB2.0 port available

  • I wish you told me what Operation System you use, as in that case it would be much easier to provide you a good solution.
    • To see which Operating Program you use click on Start, right click Computer and click Properties and you will enter System where all the information about your Operating System s listed. The first line in the first paragraph is the name of your Operating System.

    1. If running Mac:

    As you see in the requirements for installing your webcam you need MacOS X 10.4.11 or more (10.6.x for iChat and Skype), so if you are running less then you need to update.
    Tips on how to update your Mac you can find here:

    2. If running XP:

    Please, make sure your XP is up to date by checking Windows Update (Start>type Windows Update and click enter>click on Check for Updates in the left pane and wait until Windows Update download and install Available updates. You can also check on for latest XP updates.
    Note that for now, XP latest update is Service Pack 3: if your Operating System is up to date it should be listed when you open System as I provided above, but still run Windows update just to make sure.

    3. If running Vista:

    Please make sure your Vista is up to date and running Service Pack 2. The info you get in System as I provided above in bold.
    If you do not find Service Pack 2 in your System list (Service Pack 1 or none instead), then please run Windows Update (described in 2.). If you do not get Service Pack 2 automatically, then please visit click on Downloads, click on Vista and then double click on Service Pack 2.
    Download it and install, and then restart your computer.
    Check for updates using Windows Update, install any new updates available and restart your computer.

    Now about the USB2 requirement, you need to see your computer specifications as I do not know which computer you use (manufacturer, model).

    C. Install your camera:
    Insert the camera drive CD and if the installation does not start automatically, please do the following: double click on Computer on your desktop>double click on CD/DVD>double click on Driver>Allow/Continue if prompted. If the program prompts you to plug the camera, then you do so and continue installation.
    Restart your computer after the installation is done.

    D. Update camera driver:
    Click Start>right click Computer>click Manage>Device Manager.
    Find your camera in the list, right click on it and click Update. Plug the camera if prompted and continue.
    Restart your computer. Now the device should be working.


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    Hola amigo primero que nada devemos saber que systema operativo usa tu computador Windows Xp Vista or Windows 7

    Esta Web cam es configura automaticamente per piensa tambien en los requerimientos del su systema. aqui algunos tips.

    Habla en espanol y solo pregunta ok


    System Requirements Operating System For Windows®-based PC
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    Windows® XP with Service Pack 2 (SP2) or later
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    Other CD-ROM

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    Step2. Insert the Veo Advanced Connect Installation CD-ROM & Bundled Sofware CD-ROM in your CD-ROM/DVD-ROM Drive.

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    Step 7. Browse back to the executable (Autorun.exe), run it and install it as per normal.


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