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Tube won't turn - Dyson Vacuums

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Get rid of it. Dyson is a piece of junk from the gitgo.
over 20 years in the vac repair business

Posted on Jan 06, 2014

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Posted on Jan 02, 2017

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1 Answer

Brush won't rotate


this video will give you full instruction

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Dyson DC08 turbo brush won't turn but have suction in tube


Hi Cathy,

I'm sorry to hear you're having difficulties with your DC08's turbo brush. As you've already checked the machine for blockages and washed the filter, I'd encourage you to get in touch with us directly so we can provide further assistance to help resolve this.

You can call us on 0800 298 0298 - our UK Helpline is available from 7am until 10pm, 7 days a week. It will help if you have the machine to hand when you call.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
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My dyson dc15 beeter bar won't turn on


Hi there,

I'm sorry to hear you're having difficulties with your DC15. Your machine is equipped with a safety device which shuts off the brushbar if something - for example, a rug fringe or a shoelace - jams it. If the brushbar won't rotate, you may simply need to reset the cleaner.

To do this, please follow the steps shown in the video below - ensure you have the machine reclined into the vacuuming position before testing it, as the brushbar will never rotate when the machine is standing upright.

This should resolve the issue, but for any further assistance or advice, please get in touch with us directly by calling free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.

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1 Answer

The chrome tubes will not come apart


It's a tight fit to start with, and it's nothing unusual about that if you don't take them apart regularly.

One way to loosen them is to tap the tube that goes in and near the union, with something that won't damage the metal.
Just keep turning the tubes and tapping.
They won''t come apart immediately, but with a little patience they will come apart.

Likely you'll see some rust inside as well.

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No suction - air blowing OUT from tube


Is the air blowing out of the pick-up tube or out of the exhaust tube on the unit? I am assuming the pick-up tube. The installer has hooked your system up to the exhaust tube on the unit. Hook up to the intake on the unit instead.

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