Locked Jet I downloaded my songs from spiral frog.com and they went out of business.Since then, my Jet keeps saying ... sync device to continue listening....I sync into windows media and nothing.. I miss my music! How else do I sync it to unlock it???

check the files format.

Limewire is your free site - make sure your virus protection is up-to-date, and know that it is illegal to download anything off of there - but it's free. Only download songs off of there that are in mp3 format. SpiralFrog is a candidate IF AND ONLY IF your GoGear is an SA6045. If you have an SA3XXX or 5xxx (except for SA5125), even Spiral Frog will not work. For transferring and deleting songs:
The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.

Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Through this link, you can enter a variety of search terms that will help you find what you are looking for (exs.: “add files to my mp3 player”; “delete files from my mp3 player,” etc.)

Important Vocabulary:

The code word for “mp3 player” in Windows Media Player is “DEVICE” or “portable device”

The code word for adding files is “SYNC,” “syncing,” or “synchronizing”

The code word for copying files from CD is “RIP,” or “ripping”

The code word for files stored on both My Computer and my Mp3 player (when it is connected to the computer) is “LIBRARY”

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer

-Tha Mp3 Doctor

Unfortunately, the Pearl only recognized an earlier version of Windows DRM, so it is not compatible with the Spiral Frog version. The firmware upgrade does not resolve this issue. Unfortunate, too, because I love Spiral Frog. Your only solution is illegal - buy a DRM-stripper, and load the stripped files to your player.

-Tha Mp3 Doctor

The songs are not in the right format for your player. I would use DRM-free Mp3 files only, which can be obtained from Limewire, Spiral Frog, or some other music service. Since the transfer did not fully complete, you may have to do additional troubleshooting on your device. Reset your mp3 player first to see if that resolves any lingering issues.

-Tha Mp3 Doctor

That's the problem with DRM licensing. Do yourself a favor - only download mp3 format songs to the player, and you will never have this problem. If you want to use SpiralFrog, delete all songs that are on your mp3 player now, make sure your spiral frog sub allows transfer rights, and reload the songs.

Convert and only load Mp3 format songs - WMA's are way too problematic - you will keep getting annoying msgs like this every month. Read my two-part article on song formats under my profile to get a detailed explanation for why it is doing that.

just change the format of the hard drive of your player

Here is some free programs : Frost Wire Lime Wire Bear Share Mp3 Rocket Or go to www.download.com and click on mp3 finders and choose the program that you want

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Where did you download the songs? Napster?Rhapsody? Any online music stores? Try synchronizing them using their software. If you have ripped songs from a cd you may want to rip them again and before ripping them check this option on your windows media player software. Tools > Options then under RIP MUSIC remove the check mark that say's Copy Protect Music or choose the file format as MP3. Then format the device using the windows media player software(for version 10 = click on the sync tab then choose the pencil like icon on the far right, for version 11 = right click on the sync tab choose the player and choose format) use after doing that rerip the songs using the windows media player software.