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Solution : Power the Machine OFF and ON CAUTION: Wait at least 30 seconds between powering the machine OFF and powering the machine ON. Damage to the optional hard disk could occur.
Press the power switch to the OFF (O) position.
NOTE: If the machine is equipped with the optional hard disk, the machine remains on for approximately 10 seconds, while storingfiles and preparing for shutdown. The machine then shuts down completely.
Press the power switch to the ON position.
IF THAT FAILS TRY THIS NEXT: Solution : Clear the Paper Jam Behind Cover A
Open Paper Tray 5 (Bypass Tray).
Lift up the Cover A release lever, and open Cover A.
Remove any paper below the Fuser Unit by carefully pulling up and out.
WARNING: Do not touch the Fuser Unit, as it may be hot.
If the jammed paper is inside the Fuser Unit, lower the green A2 lever in the direction of the arrow to open the Fuser Unit Cover.
Push down and rotate the green A1 lever in the direction of the arrow to feed the paper from the top of the Fuser Unit.
The toner cartridge is located in the upper centre of the front
of the copier. Open the front door, slide out the cartridge until
you see the top handle, whilst pulling out hold the top handle
to avoid the cartridge tilting and leaking any excess toner
inside the machine.
Before inserting your new cartridge, gently shake it from
side to side to ensure even distribution of the toner.
Slide the new cartridge in until you here a click, then close
the front door. Your copier may go into a calibration routine
for a minute or so if the developer has been starved of toner.
If it hasn't, it will be ready to copy straight away.
For a quick user guide on the copier go to
Hope this helps.
Press the power switch to the OFF (O) position. The power switch is located on the lower, left side of the machine.
Pull the scan lock switch toward the front of the machine to unlock the Scanner.
NOTE: The scan lock switch is located on the bottom of the Scanner Module. Make sure the scan lock is completely free. It sometimes hangs at the halfway point.
Press the power switch to the ON (|) position. A 'Warming Up, Please Wait' message will be displayed on the Display Screen. Warm up time is less than 40 seconds from power ON and less than 25 seconds from the Power Saver mode.
Print media position warning The paper over the platen lies too near or too far from the carriage home position when fed into the printer.
Cause> The paper on the platen was too close to or too far from the carriage home position side when paper was fed. <Probable faulty component> The way in which paper is set, print paper, cassette/cut-sheet feed unit, carriage unit, encoder sensor unit, linear scale, carriage controller, head controller, system controller. <Action> 1. Paper setting check: Reset the paper if the setting is not correct. 2. Paper check: Replace the paper when any stains or pre-prints are found. Straighten or replace the roll media when the roll of paper is ruffled. 3. Cassette unit/cut-sheet feed unit: Replace the faulty paper feed component when the paper feeding is performed correctly in all parts except where the error occurred. 4. Check the linear scale: Visually check the linear scale for abnormal conditions, such as stains or damage. 5. Replace the carriage unit. 6. Replace the head controller. 7. Replace the system controller.
e2 is a paper jam problem. check that the paper guides in the cassette are positioned aginst the paper properly. Also remove the toner and drum cartridge. Clean all rubber rollers that you can get to with a damp cloth ( water). You are especially trying to clean the upper and lower registration rollers that "pinch" the paper. I hope that this helps.