Question about Sharp HE CDDH950P Mini System

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Cd tray will not open er cd11 code

Unit will not open to accept disc get er cd 11 code

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Just talked to customer service at Sharp because I had same problem with my CD trays getting stuck and would not open even if they had cd's in them. He walked me through resetting the cd system. First have unit plugged in but in standby/off. Then press the open/close button, the stop button and the CD button all at one time(beside holding unit still to keep from sliding) till the display flashes CLEAR ALL and then let go and turn unit on and see if it solves your problem. It solved mine but I did write down instructions to make sure if it happens again I can use it again. Good luck, Helen

Posted on Feb 26, 2014

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Posted on Jan 02, 2017

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