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1. unplug the turntable
2. raise the arm
3. put it over the record
4. lower it which will not lower you said
5. push the arm to the very end close to the label
6. rotate the turntable by hand and it should take it through the whole return cycle of the arm and lower and finish the motion
7. then plug in and it should come back to normal
Assuming it does not need repair, you should be able to slide cueing lever to the right (raising arm), then place over the record and the platter should start turning. Just slide cueing to left and needle should gently drop on the record. Just press stop button to return the arm and platter should stop/turn off.
Hi, Try this. with it turned off. Lift tone arm across a record to the run out groove and set it down. Now power up and hopefully it will reset itself. In all honesty I would sell it and get a decent old school player. John. Styluscity.com
Try moving the tone arm lever to raise the arm, if it has one.(MAKE SURE YOU HAVE RELEASED THE ARM CLIP!) Then with the arm raised move the arm over towards the platter. If platter still doesn't rotate, and its a belt drive, A. The belt is bad. or B. The belt has come off the platter or motor pulley.
I suspect the belt is that slack that when the arm weight is on the record, the belt slips around the shaft of the motor. Does it start up again when the arm is lifted up? If it does then you need a new belt.
A needle is a precision part. Look to see if the needle has a conical point descending from the cartridge needle carrier. If not, replace the needle. *Always protect the needle while you adjust things! Pressure is essential for the needle to track. Turn the weight down until the needle just floats above the record. Zero the weight by turning just the weight indicator, not the weight. Now turn the weight to add 1.2 to 1.5 grams. (Always use the manufacturer's recommended weight if different!) A level surface is important. Make sure the turntable is level. Test the arm bearings: Adjust the weight until the arm floats. With a feather, gently push the arm towards the center. Now gently push it back. The arm should move smoothly with no hesitation and easily. Reset the weight to 1.5 grams or less. If your cabinet is moving when you walk around, the records will skip. Find a different place for the turntable or don't walk around. In severe cases, raise the weight to 1.75 to 2 grams, but this wears the needle fast an can cause distortion.
it was probably lifted with the arm locked in the cradle.there is usually a set screw on the side of the arm lifter to adjust the height.it is on the lower half on most,so removing the bottom cover of the turntable is needed.loosen the screw and slide the piston up until it almost touches the arm in the down position.that way when you raise the lever,it will raise the arm. lift up the rubber mat and tape the platter to the side of the unit so it does not turn or fall,if you do not want to remove it .
I have also had this problem with the same model turntable. I opened mine up and the problem seems to have been that the grease on the arm lift and cueing lever was gumming up the linkage between the two. (I suspect that my turntable hadn't been used in some time.) I managed to free up the parts by manually working the the arm lift (pressing it down) several times. I'm not sure that I needed to open up the chasis for this fix but it did help me to see what was going on. Good luck with yours.
Is the platter itself moving up and down or the record? It could just be the record's wear and tear (warped) which raises the tone-arm which in turn makes it move up and down on certain sections of the record. Try bending the record (very very slightly) to straighten it out or put more weight on the tonearm.