Question about Tracfone Wireless Alcatel A392G

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Receiving text messages with pictures

The phone will not allow enough time for the picture to download. Before it is done downloading I get a message that says..connection timeout and message failed. How can I get the phone to allow enough time for the picture to download so it can be viewed? Thank you.

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This model not the best for doing & receiving pictures or texts. But I sometimes have issue above if someone has sent a message or a picture to me as part of a group message. I seem to have less issues if they send it to just me directly. Next time someone sends you one, text them back & ask them to send you pic/message seperately, not within a group & see if that helps

Posted on Apr 03, 2015

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Posted on Jan 02, 2017

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The problem is that supposedly before you can receive picture messages, you have to send one first. Tell a friend that you are going to test it out on them and send them a picture message. It will take a while for it to go through
Then all the texts that you receive before with the "download' button in them in the place of a picture automatically turn into pictures.
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From the Home screen, touch the Applications button.
Touch Messaging.
Touch the message that contains the picture or video.
Press and hold in an empty space in the message.
Touch Forward.
Type a space or other character in the forwarded message (in subject or body of message)
At To, type the e-mail address.
Press the Menu key and touch Send.
Once received in the email this can be saved but the problem is when saved it may save it without a file extension therefore making it unviewable later
This should help and do let me know

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