Question about Xerox Phaser 8560DN Laser Printer

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Error code 05,004,44:11367 on Xerox phaser 8560DN

Anyone know what this means? going to the xerox website does no good and they quote over $300 for a phone consultation. My printer is out of warranty. The nearest service location is 185 miles away. I'd appreciate any suggestions.

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  • Expert
  • 125 Answers

Hi tonyswain:
This is your problem.
Run the Y-axis Drive test.
2. Check the current values.
3. Are the values within normal operating
range?
Go to Step 5. Replace the
Y-axis motor.
5 1. Run the Y-axis Belt Tension test.
2. Check the current values.
3. Are the values within the normal operating
range?
Go to Step 6. Replace the
Y-axis belt.
6 1. Run the Y-axis Motor test.
2. Did the tests pass?
Replace the
drum assembly.
Replace the
Y-axis motor
Hope this helps
pdouglasss@hotmail.com

Posted on May 22, 2009

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