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Tub no longer level Kitchen Aid Washer KAWE560WWH3

The tub is my washer is no longer level.  How do I open up the washer to see if a spring needs replacement so that it will be level and operational?  Water hits the side of the tub when filling resulting in water all over hte floor.  It does not spin properly either since it's out of wack.  Thanks!

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6 Suggested Answers

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SOURCE: I have a Kitchen Aid

there are 3 springs that hold it to the frame,remove the 2 screws from the washer head,one on each side,now pull up on the head and lift the front out and up,you will see 2 spring clips pop them out with a flat screw driver,open the lid and pull the washer case toward you,sit it aside and look at the other springs they will tell you where the other one goes,also the tub sits on a triangle bracket make sure that is in place to,under the tub,let me know-mike

Posted on Sep 26, 2008

  • 68 Answers


Sounds like you have a bad water pump. Remove the hose going into the water pump and coming out of the pump and the pump should pull directly off the shaft check to make sure it spins freely.

Posted on May 02, 2009

  • 4088 Answers

SOURCE: When tub filling, it drains out at the same time.

The outlet of the drain hose must be higher than the water level inside the tub--normally the pump inside removes the water when needed. Get a plumber to install a proper height drain pipe for you.

Posted on Jul 16, 2009

  • 1937 Answers

SOURCE: Balance spring fell off washing machine. Where

Check the Sears parts site for diagrams of all the major components. Replace the model number shown (11020802990) with your model number (found on cabinet when you open the lid)!retrieve.pd?pop=true&modelNumber=11020802990

Look at the diagram for the machine base and you should see the springs and where they connect.

Posted on Sep 15, 2009

  • 56 Answers

SOURCE: Any out of balance loading results in a violent

the nylon "dust" is actually corn starch put there in the factory. make sure the unit is level but more importantly solid on the floor. if you can rock the unit even so much as to slide a piece of paper under a foot, at speed this will cause it to shake and/or walk. also too small of a load will cause an out of balance situation. a large load is actually better. when loading clothes place the heaviest articles at the bottom and lighter as you get to the top.

Posted on Feb 08, 2010

  • 15935 Answers

SOURCE: Kenmore Elite Oasis washer is leaking water on floor

1. Find out where the leak is coming from. Does it leak constantly or during one part of the cycle?
A constant leak means the leak is in the valve where the hoses hook to the washer, the supply valves, or the lines to the washer from the water supply.
The other two options are when the washer is agitating or pumping the water out between cycles.

2. See if it leaks during both cycles and the test there would be to lift the lid just as it starts to drain and wait to see if the water stops leaking.
If it doesn't, then run the drain cycle to see if it gets worse or better.
Results may not be immediate as it would take a few minutes for whatever water there to finish dripping.

3. Wait until the water has been pumped out, lift the lid and check the drip again.
When the location of the leak has been determined, unless the washer has been frozen, most leaks can be fixed without parts and just using hand tools.
If you have an older, top load washer, the back or front will come off so you can observe where the leak is coming from.

WARNING. You are working with a moving, electrically hot machine that could flood.
You must take your time and not put your hand or hair in somewhere that can catch you.
You should not have to get into the upper control center, thus reducing the shock hazard.

4. Before turning the machine on, remove a cover. On some washers, there are two screws on the bottom L & R front corners that take the front panel loose.
Once the screws are removed, the front cover is hinged at the top and you simply pull the bottom away from the machine until it comes un-hooked, and set the cover aside.

There shouldn't be many exposed wires or ends, but a few. Don't touch the terminals or lay something metal in the machine that could fall on the terminals.

5. Take a flashlight, look for obvious leaks or better, water stains around nuts, hose clamps, etc.
Most likely you'll see some water residue here and there and that would be normal as a washer is wet. Look for puddles, long white streaks, calcium deposits.
Most likely, you won't find standing water, but some clues of where you should look when the machine is running.
Unless this leak is so obivous you can see what's wrong, you don't need to start it and you should repair the problem.
Once possible areas have been identified, you should start the machine as if you had a load in it and start to watch for the leak.

WARNING- Make sure you have no tools laying in the machine and you are out of the way. There are spinning parts and live wires once you turn the machine on.
Stay clear, and watch your hair and hands.

Once the machine is full and starts its cycle, look for leaks.
Let the machine do its cycle and as it goes into each part of the cycle, look for the leak.
Once you find a drip, stop the machine by lifting the lid or pulling out on the control knob, and now observe more closely.
Remember, water runs down; where it drips is not necessarily the place of origin.

6 Find the leak and make the needed adjustment (which will be all that is necessary most of the time).
If it is a part you need, get the make, model number and serial number of the washer and call an appliance parts dealer or repair service if you don't think you can repair the problem.

If the washing machine leaks water while it is filling, pull it away from the wall and see if the water drips from the inlet hoses or valves as the unit fills.
If it does, tighten the faucet packing nuts. Then, inspect the hoses and replace them if they have become cracked.
Also look for cracks in the casing of the inlet valves. Unplug the unit and lift the top to better inspect the valves.

Replace any valves that are cracked.

Valves usually crack when the hot water in the house water supply is heated to greater than 170 degrees.
They also crack if the house is left cold during the water and water is not drained from the unit. A cracked inlet nozzle can leak during fill.
The leaking water will drip down the outside of the tub and collect under the unit. Be sure that the hose connected to the inlet nozzle is tightly clamped.
Replace the nozzle if you find cracks in it.

If the leaking occurs at some time during the wash sequence other than when the machine is filling with water, unplug the unit, remove the back panel and examine the parts under the machine.
You can make a closer inspection by tipping the unit over onto it's front or side.

Tighten hose clamps that have become loose. If water is leaking from the pump, replace the pump.

The gasket between the tub and the splash guard may wear out and leak. To check the gasket, lift the top and remove the snubber and splash guard.
Replace a worn gasket. A hole in the bottom of the tub can develop.
If the hole is less than 1/4 inch in diameter, remove the agitator and basket and seal the hole.
If the hole is larger, replace the washing machine or tub.

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Posted on Sep 15, 2010

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