Question about Brother MFC-5840CN All-In-One InkJet Printer

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Mfc not used for 3 years. seems be printing but no ink comes on paper

I have a BrotherMFC 3240c , bought some replacement inks but it is not printing. I havent used the printer for about 3 years. It seems to be printing but no ink comes out on the paper

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It is my belief that ink has dried in the all-in-one printer ports.

Ink flows through minuscule, little ports, (Holes), in the ink cartridge.
These are covered by metallic foil tape when you get a new ink cartridge, that you are instructed to remove, before installing.

On the all-in-one printer, it has matching holes. When the ink cartridge is installed, it's holes line up with those holes. I think ink has dried in these holes, on the printer.

It would be my suggestion to clean these holes. It's not hard, you use a warm water, damp clean cloth.

-> Printer Unplugged from power
Open the printer to remove the ink cartridges. It is at this point, that I would advise donning a pair of rubber gloves. (Dish washing?)
Helps to keep the ink off of your hands, and fingers, just in case.
(The ink cartridges are open now)
Remove the ink cartridges. Soak a clean, lint free cloth, in as warm a water as you can stand. The warm water helps to dissolve old dried ink. Wring the cloth out until it is damp, NO drips.

You should be able to judge where the holes are in the printer body, by the area on the ink cartridge. Wipe in one direction, on this hole area. (The holes are so tiny, that you won't really be able to see them. {Or maybe I need better glasses! lol!}
Wipe what you think is the area. Looking at the ink cartridge, and where you removed the tape from the cartridge, you'll have a pretty good idea.

Once you wipe across, and pick up ink, I suggest using a different clean area of the cloth, and do it again. I would do this procedure, until there is very little, or none, picked up by the cloth. (Ink)

Once you are satisfied that this area is cleaned, I would use a hair dryer to speed up drying. You don't want this area to be wet, when you reinstall the ink cartridges. Hair dryer on low, keep it constantly moving back and forth.
When you are satisfied it is dry, reinstall the ink cartridges. Close the printer case. Plug it back into power. (Hands dry, no gloves. Not trying to insult your intelligence)

Turn the printer on. Wait until it resets itself. I would now go to the Diagnostic section, and do diagnostics. Then align the heads, and print a test.

Posted on May 22, 2009

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Good Luck
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Brother mfc 3240c black won't print after refill


To solve the printing problem..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer. 


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1 Answer

Oh brother


I don't think there is a reset procedure for resetting MFC 3240c cartridges.
Professional refill facilities use a code reset device on cartridges.
Users that want to refill their own cartridges often use a piece of cellotape or plastic bag to cover cartridge sensor. This can damage printers head if ink goes too low and printer keeps printing.
My suggestion: stay away from troubles and buy original cartridges.
Here is a link on howto:
Reset ink sensor for Brother MFC 3100C - fixyourownprinter.com

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The printer may not be scratching your printout but you may have a clogged printhead. A clogged printhead will constantly miss a spot creating an effect of a scratch printout. Please run an all inks printhead cleaning routine (2 or 3 times) and create a test page. Best Regards

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