Question about HP LaserJet CP1215 Color Printer

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Paper misfeeds after printing only one page

When I try to print multiple pages, the printer misfeed light nearly always comes on when attempting to print the second page. When I remove the paper tray I find that the sheet of paper has started to leave the tray but not gone any further. The magenta colour alignment is also shot but that's for another day, for now I'd be happy if it just printed more than one page.

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  • Contributor
  • 38 Answers

I can think of several solutions. None of them are too priceprohibitive.
The cheapest solution is to check your paper tray and make sure the setting are set for the correct paper size. Also make sure these settings are locked.
You can also try tro visually check and make sure there is no paper debris in the paper path. A pick Up roller kit can be purchased rather inexpensivley sounds like the roller from your tray 1 is not pulling correctly.
Alternativeley try programing the printer to pull from tray 2 or the bypass tray if you have that option.

Posted on Jan 03, 2014

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6ya6ya
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Posted on Jan 02, 2017

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kehalim
  • 55 Answers

SOURCE: why do all pages print onto one page when i hit the print button in a multipage document

I guess you are using word. In that case the default driver you use and comes standard with windows is flawed. Download a new one from HP.

Posted on Oct 24, 2007

Nikhil Gedam
  • 87 Answers

SOURCE: Printing problem with HP Laserjet P2015 printer

This can be an issue with one of the faulty sensor across the printer.
Please check if you are able to print from tray 1, e.g. a configuration page.
A config page can be printed by holding the Green Button and releasing it as soon as the Triangle light comes on. This would take approx 5 secs.
If the printer is able to print from tray 1, then it could be an issue with the tray 2 pickup sensor.
Check if the tray 2 pickup sensor ( a black plastic piece to the right of the tray 2 pickup roller) is moving freely (front and back), also check if tray 2 pickup roller is not able to rotate completely.

If the tray 2 sensor is not moving freely and of the pickup roller is rotating completely, then reseat the pickup roller.

Normal use with good media causes wear resulting in the need to periodically clean or replace the pickup roller. Additionally, the use of poor media might require more frequent replacement of the pickup roller. Replacing the pickup roller Complete the following to replace the pickup roller:

CAUTION: Failure to complete this procedure might damage the printer. Unplug the power cord from the printer, and allow the printer to cool.

Figure 1: Unplugging the power cord
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2. Open the print cartridge door, and remove the print cartridge.

Figure 2: Removing the print cartridge
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3. Remove the main input tray (Tray 2).

Figure 3: Removing the main input tray (tray 2)


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4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only).

Figure 4: Opening automatic two-sided path door


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5.Place the printer on the work surface with the front of the printer facing up.

Figure 5: Placement of printer


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6. Pull the white tabs outward, and rotate the tabs up.
Figure 6: White tabs
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7. Slide the right tab to the right, and leave the tab in this position throughout the procedure.
Figure 7: Right tab movement
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8. Slide the pickup roller assembly to the right, and remove the left end cap.

Figure 8: Pickup roller assembly movement



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9. Remove the pickup roller.


Figure 9: Pickup roller

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10. Insert the left side of the new pickup roller into the left slot (1), and insert the right side (with notches in the shaft) into the right slot (2).

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11. Rotate the shaft until the notches engage and the shaft clicks into place. 12.Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.



Figure 11: Pickup roller end cap


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13.Push the right tab to the left, and rotate the tab downward into position. 14.Place the printer on the work surface with the top of the printer facing up. 15.Close the front automatic two-sided path door.


Figure 12: Closed automatic two-sided path door
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16.Reinstall the print cartridge, and close the print cartridge door.

Figure 13: Print cartridge
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17.Plug the printer in to turn it back on.

Figure 14: Power cord in

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Cleaning the pickup roller

Perform the following to clean the pickup roller.

1.Remove the pickup roller as described in steps 1 through 9 of Replacing the pickup roller above.

2. Dab a lint-free cloth in water, and scrub the roller.

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Figure 15: Scrubbing the roller




3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. Figure 16: Wiping the pickup roller
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4. Allow the pickup roller to dry completely before you reinstall it in the printer (see steps 10 through 17 of Section with a task ).

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Figure 17: Reinstalling the pickup roller

Posted on Nov 03, 2008

EcoPcKing
  • 76 Answers

SOURCE: Printer prints all pages on one sheet of paper

what application are you printing from? also, can you do a print preview to see if there are more than one page? if that works, then your printer mechanism is not following the driver information from the print queue manager.

Posted on Nov 21, 2008

d2704
  • 101 Answers

SOURCE: laserjet 3015 is printing multiple pages on one sheet

exists special function in driver of the printer which quantifies pages of the document on one signet sheet. Sounds like "Multiple printing" you can manipulate or disactivate this function.

Posted on Mar 07, 2009

  • 8 Answers

SOURCE: Extra blank sheet of paper between printed pages

Check your print settings, it is possible that you enable page seporator in the settings.

Posted on Apr 30, 2009

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1 Answer

My Lexmark 4600 printer has a paper jam. do not know how to unjam it.


Hi,

How to clear and avoid paper jams
Follow these instructions to remove and/or avoid paper jams and misfeeds in your Lexmark X3500, X4500, X4600 & X4800 Series All-In-One.
Paper jam in the printer
Remove the paper manually

  1. Press pattlnk_10282008_1820-power-icon.gif to turn off the printer.

  2. Firmly grasp the paper, and gently pull it out.

  3. Press pattlnk_10282008_1820-power-icon.gif to turn the printer back on.

NOTE: Check inside the printer to ensure that all the paper is removed. Any small pieces of paper left in the printer will continue to cause paper jams.
Paper jam in the paper support


    1. Press pattlnk_10282008_1820-power-icon.gif to turn off the printer.

    2. Firmly grasp the paper, and gently pull it out.

    3. Press pattlnk_10282008_1820-power-icon.gif to turn the printer back on.

Paper or specialty media misfeeds
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:
Check paper condition

  • Use only new, unwrinkled paper.

Check paper loading

  • Load a smaller amount of paper into the printer.

  • Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

Remove each page as it is printed

  • Remove each page as it exits, and let it dry completely before stacking.

Adjust the paper guides

  • When using media less than 8.5 inches wide

  • To rest against the edges of the paper or media, making sure it does not buckle
    pattlnk_10282008_1826-untitled-1.gif

Printer does not feed paper, envelopes, or specialty media
These are possible solutions. Try one or more of the following:
Check for paper jams

  • Check for and clear any paper jams. For more information, see "Paper jam in the printer" and "Paper jam in the paper support" above.

Check media loading

  • Verify that the specialty media is loaded correctly.

  • Try loading one page, envelope, or sheet of specialty media at a time.

Check printer default and pause settings

  1. Click:
    • In Windows XP (default Start menu): Start pattlnk_10282008_1829-right-arrow.gif Printers and Faxes.
    • In Windows XP (Classic Start menu): Start pattlnk_10282008_1829-right-arrow.gif Settings pattlnk_10282008_1829-right-arrow.gif Printers and Faxes.
    • In Windows Vista (default Start Menu): pattlnk_10282008_1829-vista-start-button.gifpattlnk_10282008_1829-right-arrow.gifControl Panel pattlnk_10282008_1829-right-arrow.gif Printers (under Hardware and Sound).
    • In Windows Vista (Classic Start menu): pattlnk_10282008_1829-vista-start-button.gifpattlnk_10282008_1829-right-arrow.gif Settings pattlnk_10282008_1829-right-arrow.gif Printers.

  2. Double-click the print queue device.

  3. Click Printer.
    • Make sure no check mark appears next to Pause Printing.
    • If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print.

Banner paper jams
There are many possible solutions. Try one or more of the following:
Clear banner paper jams

  1. Press pattlnk_10282008_1820-power-icon.gif to turn off the printer.

  2. Remove the jammed banner paper from the printer.

Review banner printing checklist

  • Use only the number of sheets needed for the banner.

  • Select the following settings to enable the printer to feed paper continuously without jamming:



    1. With a document open, click File pattlnk_10282008_1829-right-arrow.gif Print.

    2. Click Properties, Preferences, Options, or Setup.

    3. Select the Paper Setup tab.

    4. From the Paper Size area, select Banner.

    5. Select Letter Banner or A4 Banner as the paper size.

    6. Select Portrait or Landscape.

    7. Click OK.

    8. Click OK or Print.



Regards,
Ron

Mar 26, 2011 | Lexmark 4600 Multi Function Printer Option...

1 Answer

After printing a page my printer spits the page out very hard and then the light indicator starts to flash and on my monitor there is a message about paper jam (misfeed)


PLEASE CHECK THE SIZE OF PAPER SELECTED IN SOFTWARE SIDE. THAT MIGHT BE SMALLER THAN PAPER PLACED IN THE DRAY. A PAPER SIZE MISMATCH SHOULD BE CHECKED. SOFTWARE SIDE(COMPUTER SIDE) PAPER SELECTION SHOULD BE SAME AS PAPER IN PRINTER

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I have a Sharp Al-2040cs when I turn it on the misfeed indicator is blinking. I checked it there no misfeed paper or piece of paper inside. How can I fix this problem?


The MISFEED Indicator blinks when a MISFEED has occurred. Remove the misfed paper referring to the the description of MISFEED REMOVAL beginning on page 65 of the pdf Manual at:

http://files.sharpusa.com/Downloads/ForHome/HomeOffice/PrintersFaxMachines/Manuals/cop_man_AL2030_AL2040CS.pdf

When the MISFEED Indicator is blinking you should look closer at the paper feed area (see page 66 of the PDF). You may need to remove the paper tray to find any remnants of paper. If after closing the side cover the light does not stop blinking you will need to follow through as per the illustrated instructions.

Remember after removing jammed paper, you need to press the clear key to clear the MISFEED error.

If after doing all this the error signal has not cleared, power down the printer; unplug from the power supply; let rest 5 - 10 minutes; plug back i to power supply; turn printer on and see if this resolves issue.

Trust this is helpful. Please vote. :)


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1 Answer

Paper keeps shifting during loading and eventually gets jammed every time


Seems like the rollers are either dirty, or worn out. Probably the latter.
“Paper jams” on page 68
“Paper or specialty media misfeeds” on page 68
“Printer does not feed paper, envelopes, or specialty media” on page 69
“Banner paper jams” on page 69
Paper jams
Is the jam in the paper
support?
1 Press to turn off the printer.
2 Firmly grasp the paper, and gently pull it out.
3 Press to turn the printer back on.
Is the jam in the printer? To automatically eject the paper:
1 Press to turn off the printer.
2 Press again to turn the printer back on.
The paper automatically ejects from the printer.
To manually remove the paper:
1 Press to turn off the printer.
2 Firmly grasp the paper, and gently pull it out.
3 Press to turn the printer back on.
Paper or specialty media misfeeds
If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions.
Check paper
condition
Use only new, unwrinkled paper.
Check paper loading Load a smaller amount of paper into the printer.
Load paper with the print side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)
See “Loading various paper types” on page 21 for information about:
Maximum loading amounts per paper type
Specific loading instructions for supported paper and specialty media
Troubleshooting
68
Remove each page as
it is printed
Remove each page as it exits, and let it dry completely before stacking.
Adjust the paper
guides
Adjust the paper guides:
When using media less than 8.5 inches wide
To rest against the edges of the paper or media, making sure it does not buckle

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