Question about HP LaserJet CP1215 Color Printer
When I try to print multiple pages, the printer misfeed light nearly always comes on when attempting to print the second page. When I remove the paper tray I find that the sheet of paper has started to leave the tray but not gone any further. The magenta colour alignment is also shot but that's for another day, for now I'd be happy if it just printed more than one page.
I can think of several solutions. None of them are too priceprohibitive.
The cheapest solution is to check your paper tray and make sure the setting are set for the correct paper size. Also make sure these settings are locked.
You can also try tro visually check and make sure there is no paper debris in the paper path. A pick Up roller kit can be purchased rather inexpensivley sounds like the roller from your tray 1 is not pulling correctly.
Alternativeley try programing the printer to pull from tray 2 or the bypass tray if you have that option.
Posted on Jan 03, 2014
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Posted on Jan 02, 2017
I guess you are using word. In that case the default driver you use and comes standard with windows is flawed. Download a new one from HP.
Posted on Oct 24, 2007
This can be an issue with one of the faulty sensor across the printer.
Please check if you are able to print from tray 1, e.g. a configuration page.
A config page can be printed by holding the Green Button and releasing it as soon as the Triangle light comes on. This would take approx 5 secs.
If the printer is able to print from tray 1, then it could be an issue with the tray 2 pickup sensor.
Check if the tray 2 pickup sensor ( a black plastic piece to the right of the tray 2 pickup roller) is moving freely (front and back), also check if tray 2 pickup roller is not able to rotate completely.
If the tray 2 sensor is not moving freely and of the pickup roller is rotating completely, then reseat the pickup roller.
Normal use with good media causes wear resulting in the need to periodically clean or replace the pickup roller. Additionally, the use of poor media might require more frequent replacement of the pickup roller. Replacing the pickup roller Complete the following to replace the pickup roller:
CAUTION: Failure to complete this procedure might damage the printer. Unplug the power cord from the printer, and allow the printer to cool.
Figure 1: Unplugging the power cord
2. Open the print cartridge door, and remove the print cartridge.
Figure 2: Removing the print cartridge
3. Remove the main input tray (Tray 2).
Figure 3: Removing the main input tray (tray 2)
4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only).
Figure 4: Opening automatic two-sided path door
5.Place the printer on the work surface with the front of the printer facing up.
Figure 5: Placement of printer
6. Pull the white tabs outward, and rotate the tabs up.
Figure 6: White tabs
7. Slide the right tab to the right, and leave the tab in this position throughout the procedure.
Figure 7: Right tab movement
8. Slide the pickup roller assembly to the right, and remove the left end cap.
Figure 8: Pickup roller assembly movement
9. Remove the pickup roller.
Figure 9: Pickup roller
10. Insert the left side of the new pickup roller into the left slot (1), and insert the right side (with notches in the shaft) into the right slot (2).
11. Rotate the shaft until the notches engage and the shaft clicks into place. 12.Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.
Figure 11: Pickup roller end cap
13.Push the right tab to the left, and rotate the tab downward into position. 14.Place the printer on the work surface with the top of the printer facing up. 15.Close the front automatic two-sided path door.
Figure 12: Closed automatic two-sided path door
16.Reinstall the print cartridge, and close the print cartridge door.
Figure 13: Print cartridge
17.Plug the printer in to turn it back on.
Figure 14: Power cord in
Cleaning the pickup roller
Perform the following to clean the pickup roller.
1.Remove the pickup roller as described in steps 1 through 9 of Replacing the pickup roller above.
2. Dab a lint-free cloth in water, and scrub the roller.
Figure 15: Scrubbing the roller
3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. Figure 16: Wiping the pickup roller
4. Allow the pickup roller to dry completely before you reinstall it in the printer (see steps 10 through 17 of Section with a task ).
Figure 17: Reinstalling the pickup roller
Posted on Nov 03, 2008
what application are you printing from? also, can you do a print preview to see if there are more than one page? if that works, then your printer mechanism is not following the driver information from the print queue manager.
Posted on Nov 21, 2008
exists special function in driver of the printer which quantifies pages of the document on one signet sheet. Sounds like "Multiple printing" you can manipulate or disactivate this function.
Posted on Mar 07, 2009
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