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Loud noise kenmore washer

My kenmore front load washer #41743142200 started making a really loud noise. One of the shocks was broken. I replaced both shocks. Machine is still making a loud thumping/chunking noise which is especially bad at the start and end of the spin cycle. It is level. Machine vibrates a little, but does not shake. Is this the bearings or something much worse? how do I trouble shoot it?

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  • Expert
  • 187 Answers

  • Hi,
  • try these out:
  1. Balance the load
  2. Level the machine
  3. Inspect the water pump for a blockage
  4. Inspect the coupling
  5. Inspect the transmission
  6. Adjust the drive belt tension
  7. Check the motor bearings
  8. Check the drum brakes
please rate my suggestion...

Posted on May 22, 2009

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

When on the spin cycle it makes a very loud noise, what is this



Hi,


When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about the noise and vibration that front load washers can make..

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When my washer did that, I found that the shocks that hold the tub were bad...

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through the lower door panel in front of machine. Why???? is machine walking , bouncing or other wise?? This machine spins at HIGH Rpm's so most usual problem is one leg maybe unlevel or possible wood floor maybe "giving " as machine spins and allowing the machine to walk...but then again if machine is "old" shocks could be worn out

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Also due to the earlier movements during the spin cycle, the shocks that are used to dampen the spin cycle might have been broken or damaged.
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Here's what the problem is. 
http://www.youtube.com/watch?v=UwpKP_9_fAA&feature=player_embedded

It's been designed to fail so that you buy an expensive part. 

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I checked the drum, and I can sway the drum easily with my hand. So it looks some supporting structure is broken. I don't know if it is easy to open the washer to check what has been broken.

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I just went through the same issue with my Kenmore front loading washing machine. I assumed (and a Sears repairman also told me) that it is the bearings. After I took the drum assembly out, I saw the rear drum broken and the inner tub hitting the outer tub. I ordered the outer drum assembly and only when I took the inner drum assembly out I realized the the "Spider" attached to the inner drum (and spindle) was broken. Entire drum assembly cost $417 + shipping and it may be cheaper in the long run to buy a new washer. I like the front loaders because they save water and good for the environment, but the US manufacturers have not yet perfected the technology like European manufacturers (or they don't want the machines to last too long just like cars). Anyway, I am looking into welding the spider tomorrow. If not will return the outer tub assembly and buy a top loading washer for $300!

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