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Posted on Jan 03, 2014
Answered by a Fixya Expert

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Google account I cannot remember my old password and you don't even send me a reset access per my E-mail address which has not been changed. I need a help Google.

1 Answer

kakima

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  • Cell Phones Master 102,366 Answers
  • Posted on Jan 03, 2014
kakima
Cell Phones Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

One Above All:

The expert with highest point at the last day of the past 12 weeks.

Top Expert:

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Superstar:

An expert that got 20 achievements.

Joined: Dec 16, 2009
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There is no way FixYa can send you a password for an account with another company. To get your Gmail password, click on the "Can't access your account?" link on the Gmail sign-in page.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jun 29, 2013

SOURCE: T mobile prism locked to many pattern attemps. How can I fix? Dnt remember password for google account. Tried resetting my password on my pc still did not work. HELP PLEASE?

HI SIR ,I VE T MOBIL PRISM
TOOMANY PATTEREN ATTEMPTS ' SO I WANT TO UNLOCK WITH OUT ERASING DATA CAN U HELP ME PLZ

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Anonymous

  • 80 Answers
  • Posted on Oct 17, 2010

SOURCE: Hi, I need help, I have SAMSUNG Galuxy S (I9000),

Do this but make sure you may wan't to lose files:

1. Turn off the i9000 phone or take out the battery and reinsert it. samsung_i9000_galaxy_s_hard_reset.png
2. Hold the Volume Down button
3. Press and release the Power button
4. Select Clear Storage by pressing the Volume Down button
5. Press and release the Power button
6. Press Volume Up to confirm i9000 MATER RESET

Done!

Anonymous

  • 1 Answer
  • Posted on Nov 07, 2010

SOURCE: my sony ericsson xperia x10i

patern is locked and i must open with google account but phone dont accept tha email and pasw what can i do ?

Anonymous

  • 1 Answer
  • Posted on Feb 04, 2011

SOURCE: i can't open up my g1 android phone. how could i

i put my password to much wrong my phone lock

Anonymous

  • 1 Answer
  • Posted on Oct 13, 2012

SOURCE: i forgot my google account username and password

kno my username and password for google

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Related Questions:

1helpful
1answer

I can't log into my old facebook account, I don't remember my login details, I've tried everything even trusted contacts, I have a new email adress please help Feroza Rajaal

Feroza. Loosing a password is as bad as loosing the only key to your front door. Loosing equals forgotten. Facebook has a lot of ways to recover your account, but you should have left at least one email account where you still have access to, before you last connected to FB.
They even can send a reset pass word code to one of the first e-mail addresses you used to verify you were a real person and not a bot. Remember you had to open a mail and send back a number, or click a link while setting up your account.
I'm not sure you tried to get help from Facebook, but if not, go to this page and see if anything fits your situation, to recover your account.
Facebook Help Center Facebook
0helpful
1answer

My previous e mail I believe is still valid but I do not remember my PW ..I contacted tech support & paid almost $200/....they did not reactivate my previous e mail but just set up a new one. My p

Every provider, will reset your password for free, when you did setup your account, and you still have access to the account you gave them while setting up their account. Some mail providers like Gmail and Yahoo, even can send a reset code to an old mail address if that was ever connected to the existing account. also for free. Make sure you goto the correct support page and not to a fake address, where they only ask for money.
0helpful
2answers

Wye i cont get my mail

Important information can sometimes be sent to an old email address that you no longer use.

For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.

Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.

If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.

Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.

Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.

The internet provider will ask you the security question you selected when signing up for the account.

If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.

Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.

Click on "I can't access my account."

Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.

These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.

Yahoo will give you your user ID.

After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.

Start using your old Yahoo email account.
MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.

Unfortunately, MSN requires you to remember the user ID.

Click on "I have forgotten password"

Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.

If you want to change password then you will be asked the security questions you specified when you registered the account.

Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.

Enter a new password.

Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email

Access the Gmail ID page and click on "I can't access my account."

Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."

If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.

Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.

Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.

Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.
0helpful
1answer

My email address disapeared from my screen.

Now which email account was it ????

Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.
The internet provider will ask you the security question you selected when signing up for the account.
If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.
Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email
Go to the Yahoo mail page which asks you for your Yahoo ID.
Click on "I can't access my account."
Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.
After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.
Start using your old Yahoo email account.
MSN Hotmail Email
Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.
Click on "I have forgotten password"
Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.
Enter a new password.
Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email
Access the Gmail ID page and click on "I can't access my account."
Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.
Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.
Enter your user name on the page that comes up and then answer the confidential question that is asked.
Send password reset instructions to an alternate email and access your old Gmail email account.
0helpful
1answer

Changed email address

Which email account ??????

Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.
The internet provider will ask you the security question you selected when signing up for the account.
If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.
Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email
Go to the Yahoo mail page which asks you for your Yahoo ID.
Click on "I can't access my account."
Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.
After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.
Start using your old Yahoo email account.
MSN Hotmail Email
Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.
Click on "I have forgotten password"
Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.
Enter a new password.
Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email
Access the Gmail ID page and click on "I can't access my account."
Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.
Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.
Enter your user name on the page that comes up and then answer the confidential question that is asked.
Send password reset instructions to an alternate email and access your old Gmail email account.
0helpful
3answers

Forgot my Password/login - need a new account

People sometimes forget their email username or password even both.
Fortunately, you can retrieve your username if you can supply some information that verifies your identity.
However, if you forget your password, you must select a new one.
You will need access to the alternate email address you supplied when you created your current email account.

Go to your email program and click the link under the sign-in fields to recover a lost email ID or password.
The title of this link may vary, depending on your email program.
For instance, look for "Can't access your account?" in Gmail and look for "I can't access my account" in Yahoo! Mail.
Clicking this link will take you to a page with several options.
Select the appropriate option to retrieve your email ID.
For instance, select "I forgot my username" in Gmail and "I forgot my Yahoo! ID" in Yahoo! Mail.

Enter the alternate email address you provided when you signed up for the email account.
You may have to enter other information as well, such as your date of birth, country of residence and zip code.
Go to the email account for the address you provided.
Open the account recovery message from your email service provider to view your username.
If your username is not provided, there should be a link.
Follow the directions included in the message to retrieve your username with this link.
Reset Your Password
Click the link beneath the log-in fields on your email account sign-in page.
In Hotmail, this link is titled "Forgot your password?" and "Trouble signing in?" in BigString.
Choose the relevant option on the following page to retrieve your password.
Type in your user ID and press the "Enter" key.
The email program automatically sends a message to your alternate email address.
Go to your alternate email account and open the message from your email service provider. Follow the directions in the message to reset your password.
Recover Old Email Accounts
Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.
The internet provider will ask you the security question you selected when signing up for the account.
If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.
Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email
Go to the Yahoo mail page which asks you for your Yahoo ID.
Click on "I can't access my account."
Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.
After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.
Start using your old Yahoo email account.
MSN Hotmail Email
Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.
Click on "I have forgotten password"
Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.
Enter a new password.
Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email
Access the Gmail ID page and click on "I can't access my account."
Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.
Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.
Enter your user name on the page that comes up and then answer the confidential question that is asked.
Send password reset instructions to an alternate email and access your old Gmail email account.


2helpful
2answers

I cannot access my account?The numbers on my account won't work. My granddaughter set up account on phone and computer, but then you had to change something on satelite, now I can not get my account...

Hi ggilman

YAHOO MAIL ACCESS PROBLEM

When you set up an e-mail account with free public e-mail services such as Yahoo! Mail, Hotmail/Live or Google Mail, you are invited during the setup procedure to enter an Alternat(iv)e E-Mail Address. The purpose of this is to provide an address to which the Support Team of the E-mail Service Provider can send a link or code (or both) to enable users who have forgotten their passwords to reset their passwords.

Go to the Log In/Sign In page of the e-mail account you are having problems with and click on "Forgotten Password". Enter your alternative e-mail address and then submit a Password reset request. You may also be asked some security questions in order to verify you as the account holder. Once you have accessed and opened the Yahoo e-mail sent to the alternative e-mail address, click on the link inside and you will be allowed to reset your password.

To avoid mistyped password errors, this time, before you enter the new password, type it into a text or e-mail and then copy and paste that into the password box before submitting it. Send the text or e-mail containing the password to yourself or to your other, functioning e-mail address and save this e-mail in a discreet folder on your cellphone.

Unfortunately if, for any reason, you are unable to access the alternative e-mail address or accurately answer all the security questions, then you will never be allowed access that account again, unless you can remember and enter the correct Username, Password and Security Question.

In that event, however, there is nothing to stop you opening another Yahoo! Mail account. Only the Username/E-Mail Address will have to be different.

I hope this helps.

If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can. If you need further help, please do not hesitate to post another Question or add a Comment to this Question.

Thanks for using FixYa.

Oct 01, 2011 • Yahoo Mail
0helpful
2answers

Forgot my password for my google account

Hi Tracey

FORGOTTEN GAMAIL ACCOUNT PASSWORD

When you set up an e-mail account with free public e-mail services such as Google Mail, Hotmail/Live or Yahoo! Mail, you are invited during the setup procedure to enter an Alternat(iv)e E-Mail Address. The purpose of this is to provide an address to which the Support Team of the E-mail Service Provider can send a link or code (or both) to enable users who have forgotten their passwords to reset their passwords.

Go to the Log In/Sign In page of the e-mail account you are having problems with and click on "Forgotten Password". Enter your alternative e-mail address and then submit a Password reset request. You may also be asked some security questions in order to verify you as the account holder. Once you have accessed and opened the Gmail e-mail sent to the alternative e-mail address, click on the link inside and you will be allowed to reset your password.

To avoid mistyped password errors, this time, before you enter the new password, type it into a text or e-mail and then copy and paste that into the password box before submitting it. Send the text or e-mail containing the password to yourself or to your other, functioning e-mail address and save this e-mail in a discreet folder on your cellphone.

Unfortunately if, for any reason, you are unable to access the alternative e-mail address or accurately answer all the security questions, then you will never be allowed access that account again, unless you can remember and enter the correct Username, Password and Security Question.

In that event, however, there is nothing to stop you opening another Gmail account. Only the Username/E-Mail Address will have to be different.

I hope this helps.

If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can. If you need further help, please do not hesitate to post another Question or add a Comment to this Question.

Thanks for using FixYa.

0helpful
1answer

My yahoo email has been compromised. I say this because I have had the same password for years and now it is saying t is wrong. Even the security questions are saying my answers are wrong and I am 100%...

I think you left your account unsigned out and some one accessed it. After which he/she changed your account settings or information (password and security question).

But remember that when you signed up (originally), you were asked to insert a back up e-mail address. Do you remember it? Go to it (in the account info or settings) if he/she never changed it, you will be able to access his/her new password entry. If you use it and it opens, please change immediately. You can then sign up for a new e-mail address and send all your mails there, then redirect all the e-mails to your old account to your new account. Don't use this old e-mail as your contact while opening up a new one.

However, if some one changed even your contact e-mail used during signing up, then you wont be able to again access the old account. Some one could have hacked into your account.
Jul 29, 2011 • Yahoo Mail
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