Question about Magellan eXplorist 500 GPS Receiver

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Explorist 500 i just bought the explorist 500. started unit did language and agreed to terms got low battery shut unit off. I got new batteries now when i turn it on it says press enter to configure NAND press ESC to cancel. This shut the unit off if i do either

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  • grill king Oct 25, 2007

    i phoned magellan they said it was a software problem so I return and got a new one

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I had the same problem you have to contact magellan and they will tell you it needs to be sent in for repairs and they will send you an email or give you a phone # for the closest repair center to you

check this link for the magellan technical support closest to you https://www.magellangps.com/about/contacts.asp

Posted on Oct 26, 2007

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Posted on Jan 02, 2017

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3 Answers

My explorist Gc unit...on start up is looking for an active tracking file which is missing. I have a copy on my desktop. How can I get it back into the unit?


You can download the US basemap for the 500 at
http://www.megaupload.com/it/?d=EJTNQH03
Rename it BASEMAP.MGI
Then copy it in the directory "background maps" in the SD card of your 500, by using a SD card reader/writer.
Insert the SD card in your 500 and connect it to your PC; then turn it on;it will turn on regularly, because the basemap in the card will be detected; turn it to USB file transfer mode, and copy the basemap from the SD card to the directory "background maps" of the 500.
If you already have the file ..just rename it like I said ..and copy it ..using the sd card in the reader...Than if it is not functional ..just reset it ..and reload the file the proper way by reloading maps..

Aug 28, 2011 | Magellan eXplorist 500 GPS Receiver

1 Answer

Unit turns on but I can't see the screen the letters are very dim


The battery may be in need of charging.
The contrast/light setting on the unit is set too low.

Dec 23, 2009 | Magellan eXplorist 210 GPS Receiver

1 Answer

Hi Guys: On turning on my explorist 400 a message appears. UNIT CURRENTLEY CONTAINS NO MAPS! INITIATING MAP UPLOAD This message wont go away, and all buttons refuse to work. The only way I can turn it off...


Jeff, I had the same problem with my explorist 500. Your unit lost the "BASEMAP.MGI " file. You will need to get a copy of that file. Then install it.
Try this site http://imhz.com/2006/05/my-explorist-is-screwed.html
(I would recomend all explorist GPS owners copy and save that file and store it in a safe place. I have mine on a thumb drive).

Dec 05, 2009 | Magellan eXplorist 400 GPS Receiver

1 Answer

Phone Turns off when making a call


How old is the phone? If it's a bit old, it might be a bad battery. Li-Ion batteries shut down when the voltage drops to low, or too quickly to prevent damage to the battery. My guess is that while on the phone, your voltage is dropping too quickly causing it to shut off without warning. My iPod did the same thing before the battery even dropped to 50%.
I agree, try a new battery, same thing happened to me in Jan., I bought a $10 battery off ebay and my phone is working great once again with no issues.

Jul 30, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

2 Answers

Help Explorist 500 jammed (locked up) wont even turn off


To speed things up a bit with frozen Explorists, you can undo the battery cover and pull out the battery then replace and start again. I have had to do this many times.

Jun 10, 2008 | Magellan eXplorist 500 GPS Receiver

2 Answers

Magellan Explorist 500


The necessary map software is not installed - did you buy the unit with software?

Mar 19, 2008 | Magellan eXplorist 500 GPS Receiver

3 Answers

Magellan Explorist 500 LE Power


eXplorist units have also some hidden and service functions. Like, if unit is off, you can to press:

- IN + PWR - to full selftest of unit (screen test, keypad test, NMEA test)
- OUT + PWR - to serial port test
- ESC + PWR - to burn-in process
- LIGHT + ENTER + RWR - tp uploading of new firmware
- NAV + PWR - to call Service Function window (see below)
- NAV + MENU + PWR - to force power off, equal remove batteries.
- GOTO + OUT + POWER - clear memory and set all settings as default.


IN + PWR helped to power up my unit.

Feb 24, 2008 | Magellan eXplorist 500 GPS Receiver

1 Answer

EXplorist 500 Background Maps


The basemap file is a system file.
So you see nothing if explorer, in your PC, is setted for not showing system files.
If you change this setting you'll immediately see the file

Feb 17, 2008 | Magellan eXplorist 500 GPS Receiver

1 Answer

Unit Map


You can download the US basemap for the 500 at
http://www.megaupload.com/it/?d=EJTNQH03
Rename it BASEMAP.MGI
Then copy it in the directory "background maps" in the SD card of your 500, by using a SD card reader/writer.
Insert the SD card in your 500 and connect it to your PC; then turn it on;it will turn on regularly, because the basemap in the card will be detected; turn it to USB file transfer mode, and copy the basemap from the SD card to the directory "background maps" of the 500.

Feb 02, 2008 | Magellan eXplorist 500 GPS Receiver

2 Answers

Year old explorist 100 doesn't work anymore


Even though your sister has lost the receipt, many stores have the ability to look up purchases at the store provided she used a credit card. You can not do this over the phone. You will need to have your sister go to the store and ask them to look up her purchase with her credit card. If it is a recent purchase and still within the product warranty you may be able to get a replacement. Good luck.

Jul 05, 2007 | Magellan eXplorist 100 GPS Receiver

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