Question about GE GFWH2400LWW Washer

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The GE GFWH2400LOWW I own won't drain.

The manual shows a Pour spout on the Pump Filter, but that is not what our unit shows. When you open the access door it comes completely off. The pump filter is covered with a square plastic encasement that I cannot remove. How do I get this off?

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  • A Lamb Jan 03, 2014

    Nevermind. I finally got the housing part off. The pump drain had a bit of water but no debris. Any suggestions on why it won't drain. I've checked the drains and they are fine.

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1 Answer

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  • GE Master
  • 676 Answers

Could be something lodged in the pump

Posted on Feb 05, 2014

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SOURCE: GE WBVH6240 Front load washer. Pump running while empty

you would need to go into the fault codes and read them. the tech sheet should be under the lid or in the kick panel

Posted on Feb 07, 2010

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SOURCE: drain pump keeps running

Probable motor control board problem.
don't buy a GE anything!

Posted on May 03, 2010

FitzOriginal
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SOURCE: GE front loading washing machine

The filter is hidden below the lower front panel (3 screws hold this in place) Turn the pump cleanout knob counterclockwise about 2 turns and be ready to mop up any water that leaks out as you remove it. To avoid spillage, you can pull the machine out and tip it backwards 45 degrees.

Posted on Jul 12, 2011

Testimonial: "Thank you so much! This washer has not been used because of not draining for over 6 months. Your advice solved the problem perfectly. THANKS SO MUCH!"

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1 Answer

My GE gfwh2400loww washer, the pump filter needs to be drained every 1 or 2 times a wash is done..otherwise water stays in, and when you drain it, it smells musty and horrible. I checked the manual,


You should not have to clean filter . Check your hose for clogs ,follow the hose all the way to where it drains into the sewer line. If your sewer line is very high up the pump may not be able to pump out all water efficiently. So some water will flow back down to the pump. If there is a clog up high, the clog will not allow draining. These pumps are strong ,but not that strong. Please let me know what you find. GOOD LUCK FRIEND.

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Check to see if there is a drain filter. My GE has a small "door" at the bottom of the machine that has a filter behind it. If so ALL of the water will drain when you open it so be prepared. Then clean all of the junk from inside the filter or "trap"

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GE WSXH208V1WW


Usually when you have a washer that will not drain, first check if the drain hose is kinked or too high above the washer (8 ft is the limit of the washer pump). Next check if there is a blockage in your drain (often a stand pipe) or if the air can't get into the stand pipe. The final thing to check is for foreign objects in the pump to drain hose area that block the drain. (This requires getting into the pump and disconnecting the hose. Keep a bucket ready to catch the water that will pour out of the washer.)

GE has the manuals for many of their appliances on their support site: http://www.geappliances.com/service_and_support/literature/ . Enter the model number and click submit. The direct link to the manual for the WSXH208V1WW is http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90256.pdf .

I hope this helps.

Cindy Wells
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Call GE customer support at 1-800-626-2005 or... go to this link:
http://genet.geappliances.com/DocSearch/Dispatcher
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This is straight from the manual page 6:

Drainage/Routine Maintenance

This air conditioner produces water during normal

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The unit should also be drained prior to storage

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