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I am trying to print a word document but there appears to be no printers available even though the printer in my office is working.

Hello, I am trying to print a word document but there appears to be no printers available even though the printer in my office is working. Can you advise me on what to do?

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Pls make a check on the following ..if you are using xp go to control panel and there is an icon specifying printers and other hardware..in that there is (view installed printers and other hardware).double click on it.if you see your printer detected in you computer..if not go back tp previous page connect your printer to the desktop using rx232 cable provided and click add printer abnd install your printer..this should help

Posted on May 22, 2009

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Posted on Jan 02, 2017

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I am using HP Laser Jet 1320 Printer i have a problem while printing as follows PCL XL error Sub System: Kernel Errror: Illegal Tag Operator: 0x1b Position: 6


This appears to be an issue with the driver.
Before replacing the driver though, make sure it isn't just the document itself that is the issue.
Try printing several different documents. If all other documents print, there's a problem with the document itself.
If several, or all documents from multiple sources (not all generated from the same program) then it's time to completely uninstall the driver, and then go to www.hp.com and get the driver specifically for your operating system for that printer and install it.
Remember to reboot between the uninstall and the reinstall.

If this yields the same results, then install an HP laserjet 4 driver on the same port as the currently installed driver using the add printer function in control panel/printers.
print the offending documents through this driver by selecting the HP Laserjet 4 as the printer when printing. If this solves the issue, make the laserjet4 the default driver.

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It won't print from my word document even though it says it's printing


Dear sir or madam

I have mircosoft office 98 and I can print from excel but not from word. Its not a printer fault as i can print a test page and excel docs.

Tracy

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Printer Cartrige Problem [Tri-Color]


if the printer queue is empty and you have turned both comp and printer to off it should reset.
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Well an unisall and reinstall of the printer drivers on the network would definately solve your concern.If you want further support you can avail free online technical support on http://tinyurl.com/m7ghqz

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Hello dmparisi99,
Refer to the below web document for the specifications of your Product.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c01082650&dlc=en&product=3204785


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Some word document printed every time I turn on my printer


Agreed. The printer would appear to be holding this job. Have seen this on much newer kit but there is no way of deleting it. Even if you reset the eeprom that data will not be cleared. The only fix is a new main board and that's well obsolete. So unfortunately that's really the end of the printer. Wish I could of been of more help. one thought though have to tried it on another pc? If its the same then yes its the printer but if no then you need to delete everything in c:\windows\system32\spool\PRINTERS then Delete all of the .SPL and SHD files you find in this folder (do not delete the PRINTERS folder, just its contents)
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Problem: only prints every other line of document


I think you have nailed it.
Strangely enough, that is not an uncommon issue.
One word processor format may be changed when you transfer the documents to another.
I have even witnessed that very thing totally crash printers.
Very large printers. I would say what you surmise is exactly correct.
May want to see if there are some print driver options to try, AKA switch from PS to PCL . They may help.

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