Question about Tomtom GO 920 GPS Receiver

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Current time on TomTom 920

How do I reset the current time on TomTom 920?

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  • rosalind156 May 24, 2009

    Thanks! I just didn't turn enough pages on the 'change preferences' menu!

  • Anonymous Mar 29, 2014

    When I plug a headset into the TomTom 920 I get no sound to the headset. I still get sound to the speaker.

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  • 171 Answers

Turn on your tt. On the map screen tap the screen then tap the wrench (change preferances. Tap the forward arrow until you come to set time. Hope this helps.

Posted on May 24, 2009

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I need the activation code for my TT One 3rd Edition DeviceVersionHW=ONE (v6) DeviceSerialNumber=Y77428B00156 DeviceUniqueID=AKWSN ASCQ2 Maps: Deutschland 605.23957 DE_AT_CH_PL_CZ_Plus...


You may not likely find/get the activation code(s) for your map(s) since your map versions are quite old ... current map versions are 920... Your other option is to purchase a current map from TomTom.
You can go to tomtom.com (and if you haven't registered your GPS device, register the GPS device (on tomtom.com) against your name, etc.,) and purchaseicon1.png a map (of your choice). With this purchase, you will download the map (software and data), and an activation code to validate the map. After that you should be able to use the GPS device (for the purchased maps).

Sep 22, 2013 | Tomtom ONE 3rd Edition GPS

1 Answer

I have a tomtom 920. It is not able to aquire a


Are you INDOORS? GPS do not work indoors. You need to be OUTSIDE.

Also, install TomTom Home in your computer and plug your tomtom to your computer via a USB cable. Update your TomTom and try again

Mar 19, 2010 | Tomtom GO 920 GPS Receiver

1 Answer

No gps signal with tomtom


Solution for No GPS Signal

To pinpoint your location, you need to get signals from at least 4 satellites. If you receive signals from less than 4 satellites or the signals are not strong enough, the Driving View stays gray and one of the following messages is shown in the bottom right corner of the Driving View:
  • Waiting for a valid GPS signal
  • The GPS signal was lost sec ago
Note: In previous versions of the TomTom application the message may vary.
If you see any of these messages, try the following:

Finding a GPS signal
In the following cases it can take up to 5 minutes to find your current position:
  • You use your TomTom device for the first time.
  • You haven't used your TomTom device for a longer time.
  • Your TomTom device has been relocated without using it (e.g. after traveling by plane or train).
If it takes longer than 5 minutes, make sure that you are in an open place without tall buildings or trees around you.
Once your TomTom device has located your current position, the Driving View is shown in full color and shows your position on the map.
Tip: Most TomTom devices can use QuickGPSfix™ to locate your current position faster.

Flight mode
On devices with built-in GPRS connectivity, flight mode also disables your device’s GPS reception.
To switch flight mode off, tap Flight mode in the preferences menu and then select Restore connections.


Clear View
Your TomTom device must be outdoors to locate your current position.
Try repositioning your device in your car; ideally, try to position it at the lowest possible point directly on the windscreen.
Some vehicles have a heat reflective shield embedded in the windscreen, which may prevent your device from locating your current position. If this is the case in your vehicle, use the TomTom External Antenna Kit (available as an accessory).
Tip: As a reference, place your device outside your parked car to see if it can find your current position.


Reset your device
Reset your TomTom device. Click here to learn how to reset your device.


Install the latest application
We recommend always having the latest version of our application installed on your device.
See also: How to check for and install an updated version of the TomTom application?

Feb 01, 2010 | Tomtom ONE GPS Receiver

1 Answer

Red flashing cross on TomTom GO 920.


go to tomtom.com, go to support, search for reset, select your device do as told. includes fotos of resetbutton and good discription. first make sure battery is full. goodluck.

Nov 12, 2009 | Tomtom GO 920 GPS Receiver

2 Answers

My tom tom has lost gps help! all of a sudden half way through a journey my tom tom lost all GPS signal and wont pick up anything? is there anything i can do to get it back?


here are some tips on what to do ,To pinpoint your location, you need to get signals from at least 4 satellites. If you receive signals from less than 4 satellites or the signals are not strong enough, the Driving View stays grey and one of the following messages is shown in the bottom right corner of the Driving View:
  • Waiting for a valid GPS signal
  • The GPS signal was lost sec ago
Note: In previous versions of the TomTom application the message may vary.
If you see any of these messages, try the following:

Finding a GPS signal
In the following cases it can take up to 5 minutes to find your current position:
  • You use your TomTom device for the first time.
  • You haven't used your TomTom device for a longer time.
  • Your TomTom device has been relocated without using it (e.g. after travelling by plane or train).
If it takes longer than 5 minutes, make sure that you are in an open place without tall buildings or trees around you.
Once your TomTom device has located your current position, the Driving View is shown in full colour and shows your position on the map.
Tip: Most TomTom devices can use QuickGPSfix™ to locate your current position faster. Flight mode
On devices with built-in GPRS connectivity, flight mode also disables your device’s GPS reception.
To switch flight mode off, tap Flight mode in the preferences menu and then select Restore connections.
Clear View
Your TomTom device must be outdoors to locate your current position.
Try repositioning your device in your car; ideally, try to position it at the lowest possible point directly on the windscreen.
Some vehicles have a heat reflective shield embedded in the windscreen, which may prevent your device from locating your current position. If this is the case in your vehicle, use the TomTom External Antenna Kit (available as an accessory).
Tip: As a reference, place your device outside your parked car to see if it can find your current position.
Reset your device
Reset your TomTom device. Click here to learn how to reset your device.
Install the latest application
We recommend always having the latest version of our application installed on your device.

Aug 28, 2009 | Tomtom ONE GPS Receiver

1 Answer

I have a Tom Tom GPS and all of a sudden it says searching for satellite signal but never picks one up. Any suggestions?


To pinpoint your location, you need to get signals from at least 4 satellites. If you receive signals from less than 4 satellites or the signals are not strong enough, the Driving View stays grey and one of the following messages is shown in the bottom right corner of the Driving View:
  • Waiting for a valid GPS signal…
  • The GPS signal was lost … sec ago
Note: In previous versions of the TomTom application the message may vary.

If you see any of these messages, try the following:

Finding a GPS signal
In the following cases it can take up to 5 minutes to find your current position:
  • You use your TomTom device for the first time.
  • You haven't used your TomTom device for a longer time.
  • Your TomTom device has been relocated without using it (e.g. after travelling by plane or train).
If it takes longer than 5 minutes, make sure that you are in an open place without tall buildings or trees around you.
Once your TomTom device has located your current position, the Driving View is shown in full colour and shows your position on the map.
Tip: Most TomTom devices can use QuickGPSfix™ to locate your current position faster.

Clear View
Your TomTom device must be outdoors to locate your current position.
Try repositioning your device in your car; ideally, try to position it at the lowest possible point directly on the windscreen.
Some vehicles have a heat reflective shield embedded in the windscreen, which may prevent your device from locating your current position. If this is the case in your vehicle, use the TomTom External Antenna Kit (available as an accessory).
Tip: As a reference, place your device outside your parked car to see if it can find your current position.

Make sure battery is fully charged before use

Reset your device

Jul 24, 2009 | Tomtom XL 330 Car GPS Receiver

1 Answer

Tomtom 920 bluetooth disabled


repair both ...start fresh from start.....do a hard restart on the TomTom...this is located on the last menu of your tomtom...Factory reset...it will erase recent destinations and favorites....but it usually clears the tomtom....Now try to repair both the phone and the tomtom

May 10, 2009 | Tomtom GO 920 GPS Receiver

1 Answer

Need to reset my tomtom Go 920 how is this done


The tt 920 does not have a reset hole. To reset the 20 series models press and hold the on/off switch ffor at least 20 seconds.

May 03, 2009 | GPS

1 Answer

Tomtom Go 920 failure


The power light only shows that power is getting to the TomTom. It proves nothing else and doesn't even confirm that the internal battery is charging. If you have tried a reset ( by inserting a paper clip into the reset hole at base of your TomTom and that hasn't worked then it's likely you have blown internal components . Usually caused by faulty charger. I hope the reset works ... good luck

Oct 20, 2008 | Tomtom GO 920 GPS Receiver

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