Question about Canon PowerShot A3000 IS Digital Camera
Dear sir, I was on holiday after taking beautiful pictures my camera for no known reason went on lens error restart ,I did not drop or damage the camera in any way it is in mint condition and i take very good care of it.I did not want to interfere with it when this happened so i waited to give it to a service center to assess.They assessed it and gave me an exorbitant amount and told me that the whole lens needs to be replaced .When i took the camera back from them to get a second opinion i found that the retraction and extention of the lens working normally but the camera had no picture and could not take a picture yet prior to this it was taking excellent pictures and just stopped with a lens error shutdown.I did not in any way damage the camera.What i would like to know if they caused any damage to the camera when they assessed the camera because the problem with the lens was resolved without any repairs by them.The lens error shutdown is understood to be a common problem. Please advise so that i can be treated in a fair manner.If they caused another problem due to negligence when assessing the camera for repairs it would be unfair for me to pay the price. Thank you
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Lens error. Restart camera.
this is very common has the camera been near the ocean??? it does not have to be dropped to give you this error. repair on you lens runs 85.00 for repair. or a new lens for 125.00
Posted on Jun 27, 2009
SOURCE: Lens error, restart camera
Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.
Posted on Jul 05, 2009
SOURCE: My 2 year old son
Hi Rania. If you go with a place that knows what they're doing, the camera will be perfect again, sometimes even better as they'll service it all up at the same time. A site that a lot of people go to for help with the Canon Powershots is: www.camerasandparts.com They just do service exclusively on the powershots and they are wonderful if you need help with one of these. Try them, it runs $89 for everything with the repair and the service for the camera included. They're the place if you need help with a model like this. Good luck.
Posted on Dec 01, 2010
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