Well, I'm back to suggest another solution or 2. After my previous solutions didn't take (we have to start with the most basic solutions, especially when i can't see the results), let's try something else. At this point it sounds to me like a laser (optical) problem or blockage. LIft the green handle inside the front cover as if to replace the toner bottle, and underneath you should see the end of a small peice of glass protruding. CAREFULLY slide this out. My suspicion is that there will be a film of toner, or dust built up (particularly on one end of it). Clean it with a soft tissue and slide it back in. If this glass is not present, but you see the slot, then it has been removed, and I would then suggest that the toner/dust has carried all the way into the laser unit, and the assembly will need to be removed and cleaned -this is not something for the end user to perform. Regardless of whether or not this solution fixes the problem, you will have arrived at a place where a technician will be required, because it has been narraoweed down to either a Drum (photoconductor) problem, transfer assembly problem, or perhaps a laser positioning problem....but I do hope it helps.
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Load the envelopes in the bypass tray select paper on the copier control panel select by pass tray change tray select normal DO NOT select envelope select custom enter size, on printer preference select envelope tray and print
Hi The A4 paper size is an internationally used paper format. Although not often used in America, it is by far the most commonly and widely circulated paper size. At 8 1/4 inches by 11 3/4 inches, it is similar though not quite identical to the American standard U.S. letter size, which is 8 1/2 inches by 11 inches. Because of its ubiquity, all printers and programs have the ability to handle the size, and getting a printer to print to it is a matter of adjusting the settings.Put the A4 sized paper into the automatic feeder in the printer. You may have to adjust the tray guides to fit the paper in snugly. Close the tray firmly when finished.
Step 2.Set the printer to register the A4 sized paper inside the the tray. This varies from printer to printer but generally involves going into the print menu, scrolling to the automatic feeder and designating the tray as an A4 tray.Step 3.Select "File" and then "Page setup" in the program you are using.Step 4.lick on the drop down menu next to paper size and choose "A4.Step 5.Select "File" and then "Print." Click the "Print Summary" button to ensure the file is set to print to the A4 size.
the printer is telling you that the tray is reporting the wrong size paper. print the network menu from tray 2 if it prints out smaller than the page it will be reporting smaller than letter. if the bottom line of the outline is missing its reporting legal size paper. if you are running lettersize paper in the tray check on the left side of the tray half way down the drawer you will see a plastic snap in plate with 3 fingers the bottom 2 should be sticking out for letter size paper. you only have to be one of the small adjust teeth off to make the third finger stick out and report the wrong size paper this is a very common issue. look at the metal fingers that stick out of the frame of the options tray to make sure they are uniform and straight. if the fingers are set right and not damaged then the logic board in the tray assembly will have to be replaced
you ned to set the page size in tray like adjust the tary and set to according to page size.and when you give the print out choose the proper size and default tray. Hope this helps. Please rate my response. Thanks. Have a good day.
Sounds to me that the paper tray is set incorrectly. There is a dial on the back of the machine that needs to be set correctly once the paper tray guides are adjusted accordingly -particularly when running 8 1/2 x 11" (letter) size paper. It can be set to run either lengthwise, or laterally (portrait) make sure the dial is set to the proper setting on ALL trays. If the tray is set for lateral, for example, and the paper is installed lengthwise, the scanner only utilizes 8 1/2" in length rather than the full 11". Frequent jamming is also a common problem when making multiple copies, because the paper is not where the machine "expects" it to be. Also check that the LCD display reads the proper size / orientation after adjustment.
most are set by the trays itself, when you adjust the "guides" that go against the paper it adjust some levers on the side or back of the tray which push on some sensors behind the tray.
Some however you need to turn a dial in the tray to the paper size you need.
make sure the guides are snug against the paper, the dial or settings are correct and that there is no paper behind the tray.
Also I'm not sure what country you are from but in the US we do not use A4
If you have an adjustable paper tray, make sure that the tray is set for the right size paper. Also, you may have some type of sensor in or around the printer tray that tells the computer when the paper tray is empty. Sometimes these sensors get stuck and you have to free them up (very gentley).