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Ice and water aren't working

My icemaker and water dispenser aren't working

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Try using an hairdryer or defrosting the unit completely , this often get rid of blockage caused by frozen lines fixing the problem.

The water lines can also be unblocked from dirt using a thin flexible shaft. This after defrosting.

If all that does not fix the problem, then you may need to replace the water valve, the icemaker solenoid, or the whole icemaker assembly.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:


Appliance Parts From PartSelect

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Posted on May 22, 2009

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Posted on Jan 02, 2017

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Why water to icemaker , none to water dispenser , replaced water inlet valve fghs2655pf1 or 4a32520097


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1 Answer

Ice maker stopped dispensing


Refrigerator - Icemaker Not Dispensing,or Not Making Ice Check that the feeler arm on the icemaker is in the down position and is not blocked. If the icemaker does not have a feeler arm make sure the icemaker paddle is not blocked under the icemaker. For more information on the causes of new icemakers not making ice. For more information on normal ice production. Side by Side models: The filter may be loaded with sediment that can cause low water pressure. The water pressure must be between 40 and 120 psi. Pressures below 40 psi may cause a malfunction of the icemaker (i.e. producing hollow cubes or no ice production). Test the water pressure: Dispense water from the dispenser into a large measuring cup for 20 seconds. If the measuring cup contains less than 13.5 ounces (400 metric centimeters), the water flow is inadequate. If the amount of water is less than 13.5 ounces then the refrigerator fails the test, remove the filter and test the refrigerator again with the by-pass plug in place. If the refrigerator dispenses the proper amount of water with the by-pass plug in place, then the filter should be replaced. If you no longer have the by-pass plug and it has been over three months since the filter has been replaced, you should replace the filter. If the refrigerator fails the test again and you know you have the proper water pressure in your home, you should call service to check the refrigerator. If the amount of water collected is over 13.5 ounces then the refrigerator passes the test and the dispenser is working correctly. Ice not Dispensing Due To Clumping Ice: Your dispenser may not be dispensing due to clumping ice cubes. The ice cubes in your icemaker may be clumping for a couple of reasons: Low food load: The defrost cycle radiates heat into the freezer. The ice in the freezer will naturally absorb the heat. This will cause the ice to melt slightly during defrost, then eventually freeze together in clumps. Increasing the food load in the freezer will buffer the warmth from the defrost cycle and keeps the ice from melting. Lack of use: When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up. If you do not use a large amount of ice, move the feeler arm on the icemaker to the up position to turn off the icemaker and stop ice production. For more information on the causes of clumping cubes. If the ice bucket is not seated correctly, ice will not dispense properly. Make sure the ice bucket is in the correct position. Refer to Use & Care manual.

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1 Answer

My icemaker has stopped receiving water


it sounds like your water valve is bad. you have a double water valve - one side operates the ice maker and the other side operates the water dispenser. the ice maker side of the valve is bad.

you can manually pour a little water in the ice maker ice mold and wait an hour or so - if it dumps the ice then you know for sure that the ice maker is cycling and water is not getting to the ice maker from the water valved

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1 Answer

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chack water valve and make sure it is getting water if so and there is ice in ice maker then your heater is bad and not releaseing ice

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1 Answer

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Water valve has separate coils for water to door and to icemaker. If icemaker is cycling the valve is likely the problem.

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1 Answer

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I had a Whirlpool Model GD5SHAXNS in which the icemaker quit working about the same time (3 years old). I had water out the dispenser, I found that it was the icemaker itself failed not calling for water to fill it. I replaced it with a icemaker on-line for about $100 and problem fixed. I have been told his is a common problem with the icemaker in this model ref.

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1 Answer

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1 Answer

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If there are ice cubes setting in the icemake waiting to be dumped then the icemaker is bad. If the icemake is dry then the water valve is bad. You have one water valve with two solenoids. One works water in the door and the other sends water to the icemaker.

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