Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

1 Answer

Xerox C2424 Error: 07.010.44:152562

Our Xerox C2424 will not print and gives us the error 07.010.44:152562. Any help would be greatly appreciated!

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 125 Answers

Hi design811:
Here is your problem.
7,010.43: The printhead is stuck in the tilted position, or is not tilting properly over
the CAM, due to problems with the process motor gearbox.
1. Reboot the system.
2. Did this correct the problem?
Go to Step 2. Complete.
2 1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair or
replace the lock
arms.
3 1. Is there spilled ink around the printhead? Clean the
printhead area.
Go to Step 4.
4 1.
Check the process gearbox for obstructions
or damaged.
2. Ensure the gears are correctly aligned and
homed.
3. Verify the process shaft and drive module
shaft are at their home positions.
4. Did this correct the problem?
Complete. Go to Step 5.
5 1. Verify the headtilt gear will engage. You can
manually set the headtilt gear.
2. Is the gear engaged properly?
Go to Step 6. Set the headtilt
gear.
6 1. Use service diagnostics to run the Tilt Axis
Drive
test.
2. Did the test fail?
Replace the
process
gearbox.
Go to Step 7.
7 1. Use service diagnostics to run the Process
Motor
test.
2. Did the test fail?
Replace the
process motor.
Go to Step 8.
8 1. Use service diagnostics to run the Head
Maintenance Wiper Clutch
test.
2. Did the test fail?
Replace the
wiper drive
clutch.
Go to Step 9.
9 1. Ensure the wiper is properly aligned.
2. Use service diagnostics to run the Wiper
Drive
Test.
3. Did the test fail?
Go to Step 10. Replace the
exit module
assembly.
10 1. Use service diagnostics to run the Load
Maintenance Clutch
test.
2. Did the test fail?
Inspect the maintenance drive
system, replace any defective
parts.

Hope this helps

Posted on May 24, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Xerox c2424 37,002,47:280890


The 37,002 error code is for a defective heater in the printhead 650-4354-00. There is no reset or workaround for this error.
Unfortunately, the part is fairly expensive, but the C2424 is such a workhorse, you may want to repair it.

Whit Item, Inc.

Dec 06, 2010 | Xerox C2424 Copier

1 Answer

The wiper blade is stuck to the print head of my xerox c2424 printer. how do you take the ink cartridge tray out to get to the print head. i have it torn down that far...bonnie


The printhead and wiper could be heated to soften the ink.
Enter Diagnostics by holding the back arrow and "i" button while powering up. Go to the Monitor menu and turn on "All Heaters"
After a few minutes, it should be able to be moved away.

This situation may have broken 2 Camshafts and perhaps even motors. If you continue to get an error 07,010 then buy this kit "C2424-Z2" It may require a technician to install.

Whit
Item, Inc.

Oct 01, 2010 | Xerox C2424 Copier

1 Answer

I am receiving error code 39,012.40:76243 on C2424


Replace document feeder. 004k07270 $390.00

Sep 04, 2009 | Xerox C2424 Copier

2 Answers

Xerox c2424 error code


the error code is "printhead stuck in the tilted position or not tilting properly over the CAM, due to problems with the process motor gearbox" the 6375 is your print count, are you under warranty still by xerox?
-Carl, please let me know if this helps.

Jun 20, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

2 Answers

Xerox workcentre c2424 error code


One of two things most likely.
1. The wiper blade is stuck to the print head,or 2, The print head blosk has a lot of spill over ink built up in it.
That code is caused by the inability of the print head to move properly. Either left to right or pivot front to back to get into the print position.
You have to remove the covers to access the stainless steel print block. It is located about 2/3 of the way back on the lower left side of the frame. It is a one inch by one inch square block that may have a lot of buildup of spill over ink in it. If the wiper is stuck you have to remove the ink loader , where you add the ink sticks , to access the area between the print head and drum, It is a pink blade the is between the drum and print head, it wold be stuck to the print head not allowing it to move. Just carefully unstick it from the print head

Mar 27, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Xerox c2424 Printer won't work


34 codes are related to the print head. Print head NVM or the print head itself. Most likely, I would say 95 percent chance of a print head failure.

Mar 01, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Xerox copier C2424 error CT3


Your maintenance roller could be out of place in the kit. Since you just replaced the kit and getting the grinding noise. Sounds like you have a problem with that kit binding as it pivots up and down away from the drum.

Mar 31, 2008 | Xerox C2424 Copier

3 Answers

Xerox C2424 problem (11,009:46 and 13,008.47)


The second fault is a result of the faulty electronics module. It is a print head heat related issue.
Question is, is the print head also faulty.
That electronics module is very expensive.
But the 11,009 specifically is a failure of the electronics module.
Have had those codes a couple of times.
Most likely the 50 volt source has failed, that maintains the print head heat.
A Drum Assembly thermal error has occurred. The following troubleshooting procedures apply to these errors:
arrwup.gif 13,008.47 The Drum Heater is too hot

Jan 30, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

Not finding what you are looking for?
Xerox WorkCentre C2424DN All-In-One Laser Printer Logo

172 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Xeroxrep

Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

72 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...