Question about Samsung Glyde SCH-u940 Cellular Phone

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Initial Programming Needed on Samsung Renown with Verizon

Just had my daughter in New Jersey send me a new Samsung Renown phone for the Verizon network (other was stolen while here in Vancouver) and I thought it was activated. But when I turn it on, I get Initial Programming Needed and it does not connect to any network under any of the 3 modes, CDMA, Global and GMA. After taking out the Sim Card and battery a few times and replacing them, no luck. Since I am in Canada, Verizon stores are few and far between and *228 does not connect or variants on it e.g., *22801 etc. Contacting customer support is an endless exercise.

Any thoughts?

Farrell

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Verizon customer service isn't always very helpful, but the verizon website can be. Try clicking phones&devices under the support section. Once you select what type of phone you have, you will see that it says "activate phone" on the left side of the page. This will guide you through the activation of your phone, and the instructions are pretty clear. Hope this helps.

Posted on May 22, 2009

  • rachel23 May 22, 2009

    Verizon customer service isn't always very helpful, but the verizon website can be. Try clicking phones&devices under the support section. Once you select what type of phone you have, you will see that it says "activate phone" on the left side of the page. This will guide you through the activation of your phone, and the instructions are pretty clear. Hope this helps.

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