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Hi, can you please help me?I have an icon stuck on my mac book air desktop. I moved the file into a folder on the desktop but the icon has duplicated an stayed put. My mac won't restart or shut down.

I can't view anything else without this icon sitting on top of the document or desktop. It is just there all the time. I tried to shut down the computer but it won't do it. Any ideas?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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thehumble1
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SOURCE: Powerbook G4 wont start up, shows a file folder with a ? mark....

The hard drive is probably on it's way out. You can get and run Disk Warrior and you could repair permissions and such but the hard drive is probably on it's way to the grave.

A couple things though. It isn't enough to just put the disk in, you need to hold down "c" while the computer starts for it to try to run off your disk. You can then try to repair permissions and fix the disk from the installation program that starts. When the Install OS X screen comes up (looks like a desktop but with the big dialog box in the middle) click on Utilities at the top and then on Disk Utility. HERE IS APPLE'S SITE for you to read about how to try to repair your disk. I've found that this sometimes works and may help it work enough for you to get your files off, but may not.

Another method would be to get another Mac, and hook the two together with a firewire to transfer your files, then reinstall OS X in your ailing computer. Go HERE to read about this technique.

Posted on Feb 26, 2009

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robert654
  • 2 Answers

SOURCE: mac book will not turn on.

http://www.ifixit.com/Guide try this location for a guide
re-set your pmu 1. disconnect battery and power supply 2. hold down start button for 5-6 seconds 3. re-connect battery and power supply try to start if nothing might be your dc-in board/ has failed good luck

Posted on Apr 01, 2009

JSEhandyman
  • 368 Answers

SOURCE: macbook wont start

hi bobbie,

The only reason to pull the battery is to reset the SMU (used to be called the PMU). Do this when it's unplugged and completely un-powered, hold down the Start button for at least 5-7 seconds (count slowly) and then re-energize (battery and AC usually).

Also try zapping the PRAM (restart, holding down Command/Apple, Alt/Option, "P" + "R" (all four at once) and repeat until you hear start-up chimes at least 3 times. These may not fix it, but won't hurt.

The flashing question mark indicates that it's not finding the OS on the hard drive. In my experience, this usually means a re-install of the OS. If it's still doing this after the first two step above, dig out your install DVDs and get started.

Starting with the alt (option) button should put you into the Boot Manager. The password should typically be the the password for your (hopefully Admin-enabled) user account. Did you set the Master Password in the System Preferences? If so, you're back to erasing/starting over. If you use powerful features like this, select passwords you can remember, or write them down and store them securely (NOT a Post-It™ taped to the bottom of the MacBook or penciled in on the bezel - yes, I've seen both).

If I can be of further assistance, or if you have questions about any of my response(s), please let me know before rating me.

If this solves the issue, please rate it accordingly. My goal is to earn a "FixYa" rating from everyone I help.

Thanks for using Fixya.com,

Jon

Posted on Apr 04, 2009

  • 53 Answers

SOURCE: macbook was manually shut down during an update

while starting, hit cmd v. this will put it into verbose mode and show the background processes and where it stops, there will be your problem. Also try inserting an OS disk and hitting c during startup chime and use the disk utility to fix the permissions.

Posted on Jun 04, 2009

damien729
  • 221 Answers

SOURCE: Blinking file folder with question mark and a DVD is stuck in it

Hello, The blinking file folder with the question mark can happen when the computer doesn't "see" your System. It can be caused by a faulty hard drive, or by a damaged operating system. You can try to reboot the mac, hold the mouse button during 20 seconds to eject the CD, then insert you installation DVD (leopard). Reboot the Mac again, and hold the "C" key. Select english, the go to the tools menu, and Disk Utility. Go to the SOS tab, select your drive and click "repair". If something red appears, it means that it has found something wrong on your hard drive. Best regards

Posted on Jun 10, 2009

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To locate the position where your Epson printer drivers are stored on your Mac OS X, you must follow these steps:

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I am taking it that you are running OS X 10.5-6.

Go to your hard drive then go into users open up your home folder (it will have a house icon on it) then go into library then preferences find the following files and move them to the trash

com.apple.finder.plist
com.apple.desktop.plist

Then restart your mac that should fix it.

Hope it helps.

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I tried moving my word application to my desktop and now when I go to open it a error comes up that says that there was a problem opening word and it tells me to reinstall the program. I put in my office...


That's actually a normal problem. You don't need to reinstall Office Mac 2008. What you need to do is to put the the Microsoft Word icon from your Desktop back to Applications Folder. To create a shortcut on your Desktop, go to Applications folder, Right Click(Ctrl+Click) on Microsoft Word then choose Make Alias. Just drag the Microsoft Word Alias to your Desktop. From Desktop you will have Word as a shorcut icon without any problem. If the issue will not be resolved then you need to uninstall then reinstall Office. Here's the steps:

] > Macintosh HD\Applications
* Remove Microsoft Office 2008
] > Macintosh HD\Users\<username>\Library\Application Support\Microsoft
* remove folder called Microsoft
] > Macintosh HD\Users\<username>\Library\Caches
* remove all Microsoft related files
] > Macintosh HD\Users\<username>\Library
* remove Microsoft Folder
] > Macintosh HD\Users\<username>\Library\Preferences
* remove all the (com.microsoft.[....].plist files)
] > Macintosh HD\Users\<username>\Library\Preferences
* remove Microsoft folder
] > Macintosh HD\Library\Receipts\Remove all Office 2008.pkg files
] > Delete Microsoft Office shortcuts from Dock
] > Restart
] > Install Office 2008
> Manual Install Updates

I hope this Helps! :)





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Why does my icon disappears on mac


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Need to remove duplicate files


Hello rvpooley

My name is Billy.

PC Junktion is dedicated to finding solutions to those pesky computer problems.
Since you know what kind of files your are searching for, In XP, Windows Search Companion makes it easy to find duplicate files with the file search utility.

There are also many fine and free programs for accomplishing this mechanical feat. Let's first look at the Window's utility.

Create a Folder on My Desktop by right clicking and select new folder. Name this folder "Mixed up files" or something you can remember. It will be on your desktop.

GOTO->START->(menu pops up)->Click Search(magnigfying glass icon)->All Files and Folders->
Stop and take this in.
Text files will end in .txt, word docs end in .doc or (2007) .docx
picture files will most likely be .jpg, .bmp, .gif, or .png.

NOW:
We are going to use a wildcard search. An asterisk(*) represents the filename ina wildcard search.

For example in the [All or part of the filename] Box, we can search for ALL files of that flavor.
Type these wildcards in the first box exactly or copy and paste.
*.txt; *.jpg; *.gif; *.bmp; *.png;

LOOK IN: Drop Down Box-> CLICK->My Computer

Click Search. Be patient, there may be more than you know of...

Wait for the utility to finish.

GOTO Edit in the Toolbar and choose Select All. Move to the folder you created in My documents.

You know have them in one folder (on your Desktop) and now I will find a utility to handle the job.
You may want to back up to a DVD or CD in case of a crash.

I will be back tomorrow.

Hope this helps for now.

Billy
PC Junktion



Apr 02, 2009 | Computers & Internet

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