Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Ice dispenser jamming

The ice dispenser keeps getting jammed by ice inside the dispenser before it drops down into the door. I have to pull out the ice tray and turn the spiral feeder coil backwards to clear the jam or physically remove the ice. IS there anything that can be done to prevent the ice from jamming.

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  • Anonymous Feb 19, 2008

    ice jams, wont drop down...KENMORE

  • morn Mar 06, 2008

    I have a GE side by side model GSS201EPHWWW. The icemaker won't turn off. It seems like the paddle is too high for the ice in the tub to push it to turn it off.



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Have you noticed a smaller sized ice cube? If so, time your water release into your ice maker and see if it is enough time to fill the tray completely (6-9 seconds?). The smaller sized cubes may be jamming-up the ice in the revolving dispenser at the end of the auger.

Just my $.02

Posted on Jun 20, 2008

  • 10S Jay Jun 23, 2008

    After troubleshooting my ice dispenser problem more, I believe the problem is with the rotating plastic dispenser at the end of the auger. The circular plastic dispenser is slipping when ice packs up and resistance is encountered, thereby causing an intermittent failure to dispense ice. The auger shaft rotates properly.

    I have ordered a new auger/dispenser assembly and feel confident that this will correct the problem.


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There is a revised bucket that's made to prevent that.
If your refrig has a steel liner order WR17X11308
If it has a plastic liner order WR17X11315

Posted on Dec 30, 2007


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Posted on Jan 02, 2017

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Feb 20, 2007 | GE (PSS26MSRSS) Side by Side Refrigerator

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