Question about Washing Machines
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
It sounds like you have a broken motor coupling. This is a very inexpensive and simple repair.
If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.
A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.
Posted on Jul 23, 2009
If this is a Kenmore Top Loader washing machine, it sounds like you have a broken motor coupling. The washer filling and draining, but no agitation and spin are common symptoms with this problem. There may also be a rattling or whirring sound as the drive motor attempts to engage.
NOTE: If the washer drains, the drive motor is working. This drain pump on this washer is driven by the drive motor.
The motor coupling is located between the back side of the drive motor and the gearcase (transmission). The coupling is used in place of a drive belt, which is why this type of washer is referred to as a "direct drive". The following link explains how to access and replace the motor coupling:
The part number is included with the link and can be purchased at appliancepartspros.com for about $11. I have included an illustration of what the coupler looks like below.
If the motor coupling is intact upon inspection, the other source of no agitation and spin would be the gearcase. The gearcase on these washers is fairly simple to replace. If you narrow it down to a failed gearcase, the next link explains the steps for replacing one:
I could only find your model number referenced at repairclinic.com. The gearcase on their site lists for about $160 and is listed as item 423.
I could not find any exploded view diagrams of your washer, but the majority of all Kenmore and Whirlpool top loaders are designed with the same direct drive system. You can purchase a Direct-Drive Repair Manual at repairclinic.com for about $20 (Item number 1170635) if you need a guide for reference.
If you have any questions about this repair, or require additional assistance, please let me know. I hope I've given you enough to work with in trying to narrow down the cause of your problem.
Posted on Sep 29, 2009
Hello, Your problem is going to be with your lid switch, this is located normally either in the control panel or about half way down on the right side under the lid. This is a safety feature to stop you opening the lid while the machine is in a high spin. Once you have located the switch trace the wires back to the wire harness in the control panel. Disconnect the lid switch from the wire harness and with an ohms meter check for condinuity on pin 1 & 3 (the 2 outside pins not the middle this is a ground) You should find you have no condinuity and should replace this switch. If you have any other questions or concerns please feel free to comment again. Good Luck!! Mike
Posted on Oct 14, 2009
Tips for a great answer:
Jul 15, 2014 | Kenmore Washing Machines
Dec 03, 2012 | Kenmore 3.2 cu. ft. Plus Top Load Washer
Sep 04, 2011 | Kenmore 24032\24036 Top Load Washer
Oct 26, 2009 | Kenmore 3.2 cu. ft. Plus Top Load Washer
Sep 14, 2009 | Washing Machines
Mar 30, 2009 | Whirlpool GEW9250 Electric Dryer
Aug 05, 2008 | Kenmore 24032\24036 Top Load Washer
Aug 25, 2007 | Kenmore Elite 45986 Front Load Washer
33 people viewed this question
Usually answered in minutes!