Question about HP LaserJet 4700 Printer

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The printer autostops

Hi im trying to print a document from indesign and when the it trys to conect to the printer the process stops and in the status says stopped. After a few minutes of trying to print.
I have tried from other computers and it doesn't work either. But if i print from word it works.

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  • sofiagoya May 21, 2009

    is ip address. I've try to print from an other printer the same file, and it didn't work. Could be something related to the RAM?

  • Alex Howard
    Alex Howard May 11, 2010

    How do you have this printer instaled? USB, Parallel, or IP addressing? And are you printing to the printer the same way from all applications?

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  • Master
  • 484 Answers

This does sound like a memory related problem, or memory and configuration together. I am not at all familiar with the software you say you're using, but if you get the same problem from two different printers, using the same software, then generally you have just narrowed the problem down to the software, since the two different printers respond the same way.
Have you tried to contact the tech support people for that software package? If so, what is their recommendation?
I am sorry I cannot offer more than this, to help you solve the problem.
-a.

Posted on May 22, 2009

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