Question about Xante Ilumina Digital Color Press Printer
We have had our Ilumina for about a year now and in the past 6 month, been noticing paper jamming when duplexing.
There are files we can duplex all day long and then there are other ones that jam the machine up every time. I feel like we are using the same printer/paper options are being very careful when setting up new ones but, something is happening to make the machine job. It seems to happen on files containing more pages. U even tried making a PDF of the files and sending that as well and still james when duplexing. Anyone out there have similar problem or a solution? If you need more info, just ask. Thanks
Are your settings for media type and media weight are correct. Remember different paper, different settings. Make sure your feed rollers are not worn, if worn replace them. A lot of paper jams are caused by miss-feeding, due to worn feed rollers(try cleaning them with alcohol).
Posted on Apr 01, 2010
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Posted on Jan 02, 2017
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