Question about Bosch Exxcel WFO 2465 Front Load Washer
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: 2007 Bosch Washer WFMC 3301
It may be possible that you are using too much soap. There is a turbidity sensor that checks for soap in the water. It will keep rinsing until it thinks the soap is gone. You did not state if you are ever able to complete an entire cycle or not. If the cycle never completes, it is possibly a problem with the main circuit board. Have you allowed the machine to complete a cycle?
Posted on Jul 17, 2008
I just had the same problem last week Aug 1 2009
on our WFK 2401 purchased in 2001
If you hear no motor spinning when it should then it's something
with the motor. If you hear motor spinning, esp spin cycle, but
the drum doesn't spin, then probably broken belt ($30 part).
Since I work on cars (this is very much like an alternator+belt) and wanted to avoid a $100 service call (just to come to house) and
at least try for a quick fix before buying a new washer, I opened the back, confirmed belt looked ok, so tried
replacing the brushes in the motor, and it worked.
For a good description on how to do this see
I took some pics, and time permitting will post more details
to this dossy site to help fellow owners.
I purchased the brushes at partstap.com for $50 (incl tax+ship)
Posted on Aug 06, 2009
Remove the rectangular fascia at the bottom front of the machine - on my model you only need a coin to turn the two plastic screws. Unclip the black rubber drain pipe, remove the plug from the end and drain the water into a bowl (or several bowls).
Then undo the round plug at the bottom left of the machine (more water will come out) which will give you access to the extractor pump. Check that there are no obstructions in there and that the small propeller in there can turn freely.
If there is no obstruction there then we move onto the next steps.
If you can figure out how to remove the front of the machine then you will find this part easier
First, TURN OFF THE POWER. Then, on the front of the machine, on the bottom left, undo the screws that fasten the extractor pump onto the front of the machine. Then pull the machine out from the wall so that you can get to the back of it. Remove the back of the machine by taking out the ten or so screws.
Looking in from the back: At the bottom-front-right of the machine you will see the extractor pump. It will have two hoses attached to it - a fat one and a slightly thinner one. Reach into the bottom of the machine and remove the power plug from the back of the extractor pump. Then, using a pair of pliers (or something similar) to open the spring clip, remove the thinner of the two hoses (the drain hose) from the pump unit. This can be fiddly - especially if you're doing it from the back of the machine.
Pull the hose out of the machine and check it for obstructions. If there are no obstructions in there then move onto the next step.
Reach back into the machine and, again using the pliers, remove the fatter tube from the pump. Remove the pump from the machine and check it for obstructions in the entry and exit holes, and also make sure that the propeller isn't obstructed. Then shake and squeeze the fatter tube to see if there is an obstruction in there
Best of luck.
Posted on Mar 30, 2010
Tips for a great answer:
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Here is a link to what I believe is your issue.........it just took me a long time to extract info from the owner on the failure. [FIXED] Maytag Neptune, Timer Problem
Maybe a FIXYA tech can jump in and add what they think might be the issue and a troubleshooting/repair path to follow.
You can make the machine last for a long time............way beyond the 3.5 yr. to 6 yr. point of most failures.........but each owner has to decide their course of action.
I go by dh1200s on most washer DIY forums including this forum.
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