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Software doesn't work anymore


I am the owner of an Acer Flatbed scanner type SZW 4300U. When I bought this scanner, I got software compatible for windows 98. Since I use a new PC with Windows XP,  my software doesn't work anymore. At BENQ the new owner of ACER Scanners I downloaded some new software for my scanner. At the moment I'm able to scan pictures and foto's. What they didn't offer me is the rest of the software, belonging to the scanner I bought. The people of BENQ couldn't help me when I asked for XP-compatible scan software,  therefore i'm unable to work in Word, OCR, etcetera. Could you please help me with this problem?

Thank you very much

- Extra information:
- The name of the Software CD that doesn't work anymors is:
Color Fladbed Scanner, DISC 1, MiraCD for PC.
The CD contents the following programs:
- MiraScan Driver-USB,
- Copier,
- Scan Button,
- FineReader OCR
- PageManager
- Active Share
- Acrobat Reader
- User's Manual

I have done my very best to solve this problem by my own, but without any result.

Yours sincerely,

Nelleke Roelofs

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  • 233 Answers

If you got this scanner to work with Windows 98, the scanner is an antique. New scanners are so much better, my first suggestion is to get a new scanner, one that works with Vista as well as XP. It will have all new software that comes with it. Otherwise you could purchase, new software such as Nuance Easy Media Creator 10 Suite, right now you can get it with Paperport 11 added in for FREE. However consider the cost of a new scanner, versus the cost of buying new software only, and running it on the old scanner.

Posted on Oct 19, 2007

  • David Lagesse
    David Lagesse Nov 13, 2007

    Sorry, I meant Nuance "OmniPage Professional 16"



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