Question about HP Compaq (319612-001) for Pavilion ZE4000, ZE4600, Presario 2100 Series Motherboard

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Bios shows not hard disk even after putting to Auto and trying User settings

My hp pavillion ze4600 laptop gets a message that media test failure, check cable than no operating system found. When i go into Bios it shows internal hard disk none. I have tried to change to Auto and to user putting in sectors, head etc but it still comes back to hard disk none. can you help?

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  • 3505 May 21, 2009

    tried putting in different hard drive still same problem. thanks

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This usually means Hard Drive failure, are your connections good? Is this a new drive? If you know you have a drive with os on it then boot files could be damaged. Can you boot with os disk? You can do a repair from the windows disk in recovery mode. reset bios to default values. Last resort before saying maybe the drive controllers on motherboard are bad. Take apart and do good cleaning. This worked believe it or not on a stubborn laptop that I replaced Hard Drive and still was giving me similar errors. Client says computer has been working ever since.

Char S.

Posted on May 21, 2009

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Remove the hard disk and try it in another computer (use an external enclosure with the correct connection type). If the other computer sees your hard disk, you have a motherboard problem on your laptop. If the other computer can't see the disk either you have a bad drive.

Posted on May 21, 2009

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