Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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Ice maker only crushes/does not cube

We have a TFH27PRSM WW refrig & ice maker which both cubes & crushes. When on cube it crushes and when on crush it crushes.

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  • jmichon1 May 24, 2009

    Inspecting those parts, and seeing that the part in the hole moved up and down freely, made me look further.......I saw that the entire front end of the maker/ice bin tray was full of accumulated ice and blocking the movement of the arm......cleared the ice and cleared the problem! Thanks. Jim Michon



    BUT......what caused all of this ice is the fact that the trap door on the ice chute is broken.........how do you tear this apart to get to the problem? The front frame looks like it would be the way to access, but I've pried on this and am afraid that I'll break it.....any help?

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Remove the ice bin. Look at the back wall, behind where the bin was. You should see a rectangular hole, about 1.5 x 1 inches near the bottom of where the ice bin was. There should be a white plastic part inside the hole. This plastic part should be able to be lifted up with your finger, and drop down again when you release it. If is does not move, it may be frozen, or the electrical solenoid connected to it may have melted. If the part moves freely, just replace the ice bucket and try to dispense cubes again. (the metal arm sticking out the back of the ice bucket might have gotten on the wrong side of the white plastic part in back)

Posted on May 23, 2009

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Thanks to my new friend Carl Schulzetenberg , I tried moving that horizontal lever. It was in the up position, & as soon as I touched it, it dropped down to the low position, & guess what...cubes now !!! Apparently, when I took the drawer out to break up the clumps, it was frosty enough that it didn't drop down by itself, but not actually stuck. So all it took was a little nudge...

Posted on Nov 21, 2012

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hi.
I slid out the tray, found the lever in the back where the rod went in, pulled it down, reinserted the ice tray, and IT WORKED! At first I thought I broke the lever, because I had to hold it down with a knife while I was inserting the tray, but it just must have been stuck.
chek these sites
http://forum.appliancepartspros.com/refrigerator-freezer-repair/23620-ice-maker-only-makes-crushed-ice-no-cubes.html

There is an opening next to the auger that dispenses the ice. In there there is a lever that must move up and down. It actually seats the metal rod on the bottom of the ice maker and controls cube or crushed. Make sure the lever is down (cube position) when you return the basket to the freezer. I had to hold it down while I slid the rod into the opening. Cubes again. http://www.applianceblog.com/mainforums/showthread.php?t=783
if satisfied plz rate this answer
all the best
regards

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