Question about Nikon Coolpix L11 Digital Camera

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Lens error Hello, my son has a Nikon Coolpix L11 camera. Today he took it to school for the last day of class to get pictures of his friend. He says that when he took the camera out of his pocket, he noticed that the lens was half extended and open. When he turns the camera on, the lens assemply does nothing and the lcd displays a lens error. We have attempted removing the batteries and even trying fresh ones, but to no avail. I'm leary to open the camera without knowing first what I need to be looking for. Any help would be greatly appreciated.

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 29, 2010

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Posted on Jan 02, 2017

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How old is your camera? Is it still under warranty?

From everything i have read, the "Lense Error" is a common defect in these cameras.
Hopefully you will be able to return it and have it repaired for free for you.

Sorry i couldn't be more of a help.
Good Luck.

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