Question about Symantec WinFax Pro for PC

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Printer Driver Can not add Win-Fax Printer Drivers, so I can not insert files or Doc's

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  • eric2sam May 21, 2009

    I keep getting an error code of 1797

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These printer drivers are installed during the normal install process of WinFax, there are no "printer drivers" to download anywhere because they are part of the installation of WinFax.

Couple of reasons you're getting this error;

- You're using an incompatible operating system, such as any 64 bit OS, like Windows XP 64bit, or Windows 2003 64 bit, Windows Vista (32 or 64 bit) or Windows 7 (32 or 64 bit)

- Windows Server (2003) by default will block the installation of kernel mode printer drivers, thus these drivers will be ignored by the OS when you try to install WinFax. You have to allow the installation of kernel mode printers in your group policy.

- If you're using a compatible OS, like Windows XP, then the problem may be specific with your printer spooler.

http://www.getfaxing.com/forums

Posted on Jun 27, 2009

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Try this URL www.driverguide.com they should have drivers there just have to search a little for them as I cannot link a direct driver download here.

Posted on May 21, 2009

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Microsoft Office 2010 has a feature that lets you send Outlook, Word, Excel, and PowerPoint files as Internet faxes. This feature relies on having the Windows Fax Printer Driver or Fax Services installed on the computer to send the faxes. The Windows Fax feature is not enabled by default for all editions of Windows. If your edition of Windows includes the driver or service, you must install it before you can send Internet faxes.
Which operating system are you using? Windows 7
  1. In Control Panel, click Programs, and then click Programs and Features.

Note In Classic view, double-click Programs and Features.

  1. Click Turn Windows features on or off.
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Windows Vista The Windows Fax Printer Driver is included in the following editions of Windows Vista: Business, Enterprise, and Ultimate.
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Note In Classic view, double-click Programs and Features.

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Note In Classic view, double-click Add or Remove Programs.

  1. In the Windows Component Wizard, select the Fax Services check box.
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Windows Server 2003 The Fax Service is included in all editions of Windows Server 2003 except the Web edition.
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  5. Click Finish.


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