Question about Gaggia Platinum Vision Automatic Espresso Machine with Milk Island - 90950

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Coffee puck is wet

The waste coffee is always wet and not a solid puck when a coffee is dispensed

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I have turned the grind knob all the way down, below 1.

Sounds like there is not enough coffee to make a solid puck. If you get crema, grind coarseness sounds ok. A finer grind will produce less coffee grounds for the puck and increases chance of clogging.
You may have to balance grind size with amount of crema to get solid puck.
Big problem with these is you want dark roast for espresso, but oil on beans clogs grinder. Are you using a dark roast? A medium roast works better in these. Or, can you increase the grind time? My Super-auto had a program option to increase time. But not in reg instructions. Got it from authorized repair facility.

May 04, 2016 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

I have miele CVA 4070 It just recently started only brewing about 1/2 to 2/3 cup of coffee or espresso and the rest of it goes into the waste container. So the waste container has a watery puck and...

Have you clean the brew unit with the cleaning tablets? This dissolves and rids the brew unit of the oils which in turn build up and clog the brew unit - the result being watery pucks and less product being disbursed.

Feb 21, 2014 | Miele Coffee System

1 Answer

Grinds to wet

Your shot is too long saturating the grinds. Shorten the shot length (which will also give you a better tasting espresso) and you should end up with a nice solid puck.

Dec 18, 2013 | Saeco Syntia Espresso Machine & Coffee...

2 Answers

Can't have two coffee in a row...

I had the same symptoms, except in my case coffee would sometimes not be produced irrespective of whether 2 coffees were selected. Over a period of a few weeks the problem gradually got worse. When coffee was not produced, the coffee grinds in the waste container would be dry, indicating that hot water was not being forced through the puck. The problem in my case was the o-ring on the back of the brew unit was no longer reliably sealing the path from the hot water pump through to the puck, resulting in the hot-water being expelled directly into the drip tray and no coffee being produced. To fix, I removed the brew unit and replaced the o-ring on the back of the brew unit (3 minute task). Note: This o-ring is the most stressed in the entire system because it must withstand the high pump pressure as well as being inserted/removed from the hot water outlet each time a coffee is made. No other seal has to perform this task and Miele have obviously used a very high quality o-ring because this lasted 11,000 coffee cycles in my case. I would strongly advise you buy the Miele o-ring (about $4) and to also regularly cover this o-ring with the Miele grease (or other similar food grade grease). Also the old o-ring looked fine but this is deceptive. On close inspection I could see the old o-ring was a flattened on the outer edge and this was enough (given the high pressure required to force the water through the puck) to allow water to get past the o-ring and bypass the puck. In retrospect, there were other much earlier symptoms of the failing o-ring. Firstly when the brew unit was removed, the opening in aluminum panel to the brew unit drive would always be soiled by wet coffee waste, caused by coffee waste being forced back down the hot water pipe and escaping past the 0-ring seal (Note: Miele have designed the unit so that when the o-ring fails the water and coffee still return to the drip tray however it still creates a mess in the back of the machine. If it's really dirty then you need to remove brew unit drive fro cleaning and that is a significantly more complex task). The other symptom was that the coffee taste was not ideal and this is caused by the insufficient pressure being reached during extraction. So once I replaced this o-ring the coffee taste improved and the back of the machine was bone dry. I suspect Miele replace this o-ring every time they service these machines irrespective of symptoms because the cost is low and the impact of a failed (or failing) o-ring is significant. Regards

Nov 16, 2013 | Miele CVA4070 Coffee Maker

1 Answer

There seems to be water leaking somewhere. the pucks used to be fairly dry and caked when they were dispenses but now it is wet and oozy. any suggestions?

Is it clean water or dirty coffee water?
If clean then there is a leak on the boiler or one of the water lines.
If dirty coffee water, then remove the brew unit and clean the small chamber under the white plastic valve.

Jan 12, 2010 | Saeco Spidem Villa

2 Answers

Why are my ejected coffee pucks very wet? Seems

You need to be sure the removeable grinding surface is clean and not clogged. If it is not clean, water has problems passing through the screen and the water cannot escape, staying in the puck...

Apr 26, 2009 | Saeco Vienna De Luxe Espresso Machine

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Saeco itallia malfunctions

Check this document out to make sure the gear is in the right location. The machine in the document is a different type however the way the gear lines up is the same.
Saeco Parts and information

Nov 17, 2007 | Starbucks Saeco Italia Digital Barista...

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