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This is caused by aspect ratio. To change you have to go into set up and alter the ratio shown as 9:16 , not sure what ratio you will have . Note som tv's have an auto chaning aspect ration for films ect.
get the onscreen menu up and alter aspect ratio settings
as the ratios are changed you will see the screen change to suit the new ration
it it is a late led type you may have to select the pixel sizes to get the screen size to change
could be or the aspect ratio has changed
get the on screen menu up and find the scree aspect ration using the volume buttons adjust till the picture is full screen with the figures the right size( not tall and skinny or short and fat)-- ok then exit
get the on screen menu on the screen
scroll around till you see aspect ratio and click on that use the buttons to change ( you will see the changes on the screen)
click ok and exit when satisfied
Fir aspect ration to change there can be a few reasons
some tv stations produce movies in the wrong ratio and it shows up for the movie as black edges or tall figures or fat figures ( change channel to verify)
or there can be a fault occurring in the board of the set that will not hold preset aspect ratios
You probably need to to turn your aspect ration on the TV down. Newer HD screens use a 16:9 aspect ratio for HD content which is a wide screen format. Standard definition TVs and programs use a 4:3 aspect ratio. Most flat screen TVs have an option to display in 4:3. This option is most often found in Menu/Setting>Video Options>Aspect Ratio. For standard definition programming you want 4:3, for HD you want 16:9.
You are trying to display standard definition TV 4:3 ASPECT RATIO to fill up the 16:9 screen and that is what you will get. You need to use the 'APSECT', 'P.MODE', or 'WIDE' button to set correct aspect ration to match the video source aspect ratio. Please see you owner manual for more details.
It sounds like you have the image on the perspective. If you tv is 4:3 aspect ration the video source (cable box, dvd ) must be set for a 4:3. If you have a 16:9 ratio (widescreen) the soutrce should be set to 16:9..................Nevermind, Just looked it up you this TV is 4:3.
Your TV remote will have a button to toggle/change the aspect ratios of the TV. Button could be called picture/aspect/image etc. If you have an HD cable box you need to go into the video setting and chnage the aspect ratio to match the 4:3 tv.
If you need more help, please respond with more deatils.