Question about HP Officejet Pro L7680 All-In-One Printer

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Cant change printing preferences.

My printer is printing in mirror image. When I attempt to change the printing preferences I'm getting the following message:

Function address 0x65a39f78 caused a protection fault. (exception code 0xc00000065)

I'm not able to access printing preferences---I'm also using Vista. Any suggestions?

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  • 191 Answers

Hi,
please follow the instructions given in the following document. Click here to visit the instruction page.

Posted on May 22, 2009

  • chadj2 Aug 28, 2010

    I have the same problem. I am using Windows XP and I am connecting to a HP L7600 network printer on a Windows 7 64 bit system. When I goto the control panel and select the printing preferences from the printer properties I get this.

    ---------------------------
    C:\WINDOWS\Explorer.EXE
    ---------------------------
    Function address 0x4f5d9f78 caused a protection fault. (exception code 0xc0000005)
    Some or all property page(s) may not be displayed.
    ---------------------------
    OK
    ---------------------------

    This is a new error because I was able to print before. I can't print from MS word either.

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To solve this problem, you need to set the mirror image to 'off' under the advanced tab of the printing defaults and under the advanced tab of the printing preferences buttons. We had this problem for some time and since doing the above this has stopped.
Steve

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